SALES (877) 208-1158
Tech Support (800) 217-3096
https://smartchoiceus.com/contact-us

Support

Need help?

Contact our support team 24 x 7 x 365
at 800-217-3096.

Easy Upgrades & Installations

Whether you’re replacing your current phone system, upgrading to a more advanced solution, or moving to a new location, Smart Choice systems engineers will handle all the details, so you can concentrate on running your business.

If you’re switching providers, we’ll handle all the back-end details with your current telecom company for a seamless service transition. We’ll also ensure that you keep your current phone number(s) so you can stay connected to your customers with no service disruption. Likewise, we’ll oversee all system upgrade details with the appropriate vendors.

If you’re relocating, our systems engineers will do a site inspection prior to the move to identify all hardware, cabling and system requirements. We’ll also coordinate with the building manager, architect and other parties as needed to ensure your phone system is operating smoothly on the day you move in. Our systems engineers will handle the entire process from cabling to installing phone jacks and testing the system to ensure maximum operability.

Extensive Tech Support

As our systems engineers support staff includes highly-trained specialists in specific disciplines, our approach is to assign the right staff member to get the job done quickly, professionally and correctly, with regular follow-up to ensure your satisfaction with our service.

We use only our own highly-trained engineers—not subcontractors—for all service calls and can dispatch our staff nationwide.

Training

Maximize the value of your telecom system by training and encouraging your staff to use its technical enhancements and cost-saving features.

SCC will provide onsite training to ensure your employees know how to make the most of your new or upgraded system. We’ll provide hands-on demonstrations and support materials, including helpful “How-To” PDFs that you can post on your company’s website or intranet for easy access by your staff when needed.

Support Files

Phone Guide

Software Guides

Security Guide

Company Videos

Security Support Remote Agent

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