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Take Your Office With You Everywhere You Go.

Hybrid Solutions Built for the Modern Enterprise.
  • Get better visibility into employee performance
  • Reduce operating expenses
  • Empower your team with a portable office

Take Your Office With You Everywhere You Go.

Hybrid Solutions Built for the Modern Enterprise.
  • Get better visibility into employee performance
  • Reduce operating expenses
  • Empower your team with a portable office

63%

of high-growth companies have hybrid work models.

98%

believe future meetings will include remote participants.

82%

of company leaders plan to allow employees to work remotely part-time.

63%

of high-growth companies have hybrid work models.

98%

believe future meetings will include remote participants.

82%

of company leaders plan to allow employees to work remotely part-time.

Seamlessly Communicate by Connecting From a Desktop
Computer, Mobile Device, or Traditional Phone

Empower Your Team and Stay Connected Through Any Device

Collaboration doesn’t mean you need to be in a room together. Make and receive calls, hold meetings, and send messages from anywhere. There’s never been a better way to work smarter.

  • Take your work phone home
  • Gain insight on team performance
  • Get more features than a deskphone
  • See Who’s online, busy, or in a meeting

Seamlessly Interact With Your Customers Through Our Robust Contact Center

Your customers don’t need to know that your agents are working remotely, and your agents don’t need to be tech wizards to become champions. Our robust agent-first contact center software empowers the most influential companies to provide the best customer experience.

  • Agent Scheduling
  • Customer Journey Analytics
  • Smart IVR
  • Customizable Dashboards

Secure Your Entire
Network on the Cloud

Protect data sharing between employees, customers, and data sources and eliminate your fear of a privacy breach. Oversee security and network performance through one portal. Your company’s information is meant to be confidential.

  • Access control monitoring
  • Secure access from any browser
  • Network Status Notifications

We’re a dedicated team of experts that have your back 24x7x365 with multiple locations in the U.S.

Network Operations Center

4136 S Scenic Ave, Springfield, MO 65807

Missouri holds some of the greatest talent in the United States. To deliver upon our White-Glove service approach, SmartChoice expanded our Network Operations Center to Springfield, Missouri from where we render our 24x7x365 U.S. Based support.

New York Office

140 E 45th St 11th floor, New York, NY 10017

Located in the heart of Manhattan, our top-scale yet convenient location enables our team to work in one of the best places in the world and serves as a direct channel to many iconic companies today.

Florida Office

360 Central Ave 15th Floor Suite 1500, St. Petersburg, FL 33701

Our office is located in the vibrant and growing tech hub of the downtown area of St. Petersburg in the Tampa Bay region of Florida.

What Clients Are Saying

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– US IT Manager

“I wanted one company where I could call one number, and the company would immediately take care of it. I experienced multiple issues in the past, causing a lot of lost time and, more importantly, lost money.”

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IT and Network Infrastructure Manager

“We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs.”

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Director of Telecommunications, Large Healthcare Enterprise

“The automated links via the SMS feature have been so successful in managing the inbound call volume that we’ve expanded the functionality and are looking into more options with SmartChoice.”

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Stephen Yap
uniQure
IT department Senior Systems Administrator

“We were using Lumen for voice services over copper, which had become increasingly expensive and outdated.”

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Director of Information Technology

“SmartChoice always treats me like a platinum customer. The communication solution is awesome, and it’s paired with a fantastic troubleshooting set.”

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Facilities Manager

“I am accustomed to excuses and missed due dates, but SmartChoice did what they said they were going to do at an unbelievable price. With our new services, we can now bill back our clients at the push of a button.”

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Facilities Manager

“The customer service has been excellent, and we regret not coming on board sooner. We certainly recommend SmartChoice to our clients as well as the members of the NJALA (New Jersey Association of Legal Administrators).”

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IT Infrastructure and Support Manager

“Our business spreads throughout the entire United States, and instead of reaching out to someone in Texas or North Carolina, we just needed to reach out to one vendor, SmartChoice.”

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Systems and Network Administrator

“We were already using SmartChoice for voice services and they have done a fantastic job and have an incredible track record. We were given a great timeline without being overcharged. The field engineers did an amazing job, and everything turned out exactly how we hoped it would. This is one of the best new additions to the company we have this year, and we are delighted to have this.”

Ask SmartChoice How We Help You Be Compliant

Data
Privacy
Payment Card
Industry (PCI)
HIPAA
Compliance

General Data
Protection Regulation

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You Manage The Business.
We Connect It.

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