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Integrate, Scale and Analyze Your Communications.

Unleash the power of a cloud-based system with Smart Unified Communications (UCaaS). Your business will experience seamless communication from any location.

Integrate, Scale and Analyze Your Communications.

Unleash the power of a cloud-based system with Smart Unified Communications (UCaaS). Your business will experience seamless communication from any location.

Legacy Business Communications are Limiting

Fragmented
Communication

Traditional systems create disjointed channels, leading to missed information

Limited
Scalability

On-premise systems hinder growth
and remote flexibility

Restricted
Data Insight

Lack of analytics impedes
strategic decision-making

Smart UCaaS is Your Cloud Based Solution For:

Better Integration
Flexibility
Scalability
Analytics
Better Integration
Flexibility
Scalability
Analytics

Calls From Any Device

Multi-Channel Communication

  • Streamline communication
  • Use flexible channels
  • Provide quick responses
  • Improve communication flow
  • Microsoft Teams Compatible

Your Business on the Move

Mobile Capability

  • Empower your field workers
  • Enable hybrid work environments
  • Reduce reliance on physical office equipment

Call Routing, Management
and Analytics

Omni Portal is Your Cloud-Based Voice Hub

  • Manage anywhere, anytime
  • Automate alerts for missed calls and messages
  • Manage high call volumes
  • Understand customer behavior and improve operations

Highlighted Features

Smart
Contact Center

Monitor call traffic, assess service quality, and automate reports via SMS/Email/Dashboard.

Send Texts With Your Business Number

Send and receive SMS and MMS text messages from anywhere with your office business number

Secure
Cloud Fax

Send and receive faxes securely from any device, anywhere, using SmartChoice encrypted web portal.

CRM
Integration

Enhance customer relations with features like call routing, recording, text messaging, and missed call alerts.

What Clients Are Saying

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IT and Network Infrastructure Manager

“We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs”

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Director of Telecommunications, Large Healthcare Enterprise

“The automated links via the SMS feature have been so successful in managing the inbound call volume that we’ve expanded the functionality and are looking into more options with SmartChoice”

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Stephen Yap
uniQure
IT department Senior Systems Administrator

“We were using Lumen for voice services over copper, which had become increasingly expensive and outdated”

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Director of Information Technology

“SmartChoice always treats me like a platinum customer. The communication solution is awesome, and it’s paired with a fantastic troubleshooting set”

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Facilities Manager

“The customer service has been excellent, and we regret not coming on board sooner. We certainly recommend SmartChoice to our clients as well as the members of the NJALA (New Jersey Association of Legal Administrators)”

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IT Infrastructure and Support Manager

“Our business spreads throughout the entire United States, and instead of reaching out to someone in Texas or North Carolina, we just needed to reach out to one vendor, SmartChoice”

Ask SmartChoice How We Help You Be Compliant

Data
Privacy
Payment Card
Industry (PCI)
HIPAA
Compliance

General Data
Protection Regulation

Trusted By

Have network-peace-of-mind and spend more time on what matters.

You Manage The Business.

We Connect It.

Ready to Connect? Let's Talk Smart Networks!

[email protected]

(877) 208-1158

Chat with Us

Ready to Connect? Let's Talk Smart Networks!

Chat with Us

What’s New at SmartChoice

What’s New at SmartChoice