Tutorials and guides

Smart Videos

Watch SmartChoice communication and collaboration solutions videos to learn how these tools can transform your business productivity and connectivity.

Hosted Voice Solution
Smart Contact Center
Smart UCaaS + Teams
Omnivoice Solution
Smart Tile
Smart Retail Solution
Smart Halo
Smart Chat AI
Smart CRM
Smart Phone
Smart Teams – Call Delegation
Poly X50 Screen Switch to Teams
Microsoft Teams – Walk-Through

Omnivoice Features

Extension Feature
Conference Call Feature
Smart Queue Feature
Custom Reports Features
Auto Attendant Feature
Ring Group Feature
Dashboard Features
Smart Console Features
How to Use Secure Cloud Fax
Day/Night Configuration Feature

Smart Tile Features Solutions

Smart Tile – UCCX Management

Smart Contact Center

Smart Contact Center Intro
Automatically Send Reports
Real-Time Dashboard
Omnichannel
Agent Analytics

What happens after the alert?

The network goes down. SmartTile detects it, opens the ticket
in the customer’s ITSM system, gets the carrier ticket opened.

Dashboard with data analytics and performance metrics display