Bill Center FAQ's
Dear Valued Client,
As a result of our current processors raising the cost of credit card transactions. SmartChoice will be implementing a 3.5% credit card fee for all payments made by credit cards as of May 2023.
ACH transactions will not be charged any processing fees.
We urge you to please log into the customer portal “Bill Center” and set up your ACH payments. If you have any questions or need any assistance, please contact firstname.lastname@example.org. We appreciate your continued business and thank you for your understanding.
You will receive 3 notification emails a month that includes a PDF of the latest invoice and its due date. To find the emails search “SmartChoice Billing Department”. Also, make sure to double-check your spam folder.
New services are prorated. At Smart Choice, we prorate from the date of installation to the next billing cycle.
On Bill Center, you can add several users with different access levels to your profile.