We are seeing issues due to the increased traffic over the underlying carriers. While we’re confident in our platforms’ capacity to handle the demand, it’s important to remember that voice calls usually traverse multiple carrier and data networks. If a call originates, terminates, or traverses a carrier who is experiencing issues, it could impact the call. Networks worldwide are seeing unprecedented increases in traffic, and with that increase comes a risk of network congestion due to large vast usage associated with COVID-19 and there are external dependencies that can impact performance.
Trust your cloud-based infrastructure to the one company that does it all. Our skilled in-house systems engineers provide single-source, end-to-end solutions for your voice, data, and security networks—from design, installation, and implementation to management and 24×7 support. One Provider, One Bill, One Smart Cloud Solution.
It has been a pleasure partnering with the Smart Choice Communications team, they are very professional and dependable, always ready to answer all our team’s questions. Thuzio would not hesitate to recommend them in the future.
Tiki Barber – Co-Founder Thuzio
Smart Choice Solutions
VOICE SERVICES
Customized phone systems and hosted (PBX, VoIP, PRI, SIP) solutions designed to meet your exact business needs.
ANALYTICS
Our Smart Analytics give you the power to make smarter decisions using the data around you.
INTERNET & WIFI
As an Internet Service Provider (ISP), we offer scalable and fully-redundant Internet solutions for businesses of all sizes.
INFRASTRUCTURE
We design and implement infrastructure for a wide range of voice, data, security and all other network cabling.
BIG DATA & IOT
Using the data generated by your IoT devices, we provide a deeper understanding of your enterprise’s productivity and provide meaningful insights.
SECURITY
Whether network security or physical security, we provide the solutions to ensure all your assets are protected at all times.
The SMARTest Choice
SINGLE POINT OF CONTACT
SCC designs, implements and manages all aspects of your technology, cloud communications and IP devices. Our full range of business solutions and services means one convenient point of contact, and one comprehensive bill.
MANAGED IoT
SCC’s Smart Halo provides round-the-clock monitoring and maintenance for your Internet of Things (IoT) including network devices, hardware, connectivity, security and software defined networks (SDN). Backed by our 100% U.S. based 24 x 7 x 365 support.
ADVANCED ANALYTICS
View detailed, comprehensive statistics for your most important business communications platforms. You can also measure Key Performance Indicators (KPI) for mass notifications, targeted campaigns, call queues and more.
REAL-TIME SECURITY
Smart Security for your network, Smart Card Access for your premises. SCC’s proactive monitoring ensures the safety of your business by tracking your routine business protocols and providing real-time notifications of any unusual activity at your request–24 x 7 x 365.
TELECOM & INTERNET SOLUTIONS
At SCC, we don’t offer a limited “take it or leave it” list of services. Instead, we create cost effective, customizable telecom solutions based on each client’s specific business needs. As a full-service ISP, SCC meets all your business’ technology needs including structured cabling, hosted voice, data and Internet.
Why choose us?
Powerful Analytics
Unrivaled analytics technology providing insight into every aspect of your business.
Customized Solutions
Solutions built specifically for your company. No “take it or leave it” packages.
Advanced AI
Instantly access and reference your information through advanced AI and natural language processing.
24 x 7 x 365 SUPPORT & MONITORING
24 x 7 x 365 100% U.S. based customer support with immediate response and proactive monitoring to identify issues before they affect you.
“For more than 15 years Smart Choice Communications has consistently demonstrated integrity and professionalism in installing systems throughout our properties. I always depend on Smart Choice Communications to deliver an outstanding solution that is based on quality, efficiency, professionalism and honesty. One could not hope to have a more dedicated, principled and enthusiastic partner.
There is nothing like getting the best service and products for the most competitive prices, and that is exactly what Smart Choice Communications has been able to do. Thank you for your support and the pivotal role played in our planning, implementation and ongoing support.”
Doyoung Jung
Director of IT
Industries that we Serve
Law firms require flexible phone systems that allow on-demand voice and video conferencing between offices and remote locations. For tasks such as trial collaboration and discovery sessions, a secure and dependable connection is an absolute necessity.
Retail stores are consistently engaging with customers and collaborating within internal departments. Our solutions give retailers the competitive edge by providing detailed analytics to understand customer journeys, and business tools such as phone systems, wireless access points (WAP), splash pages, digital signage, and more.
Property management firms need to respond quickly to building maintenance issues, send quality images and videos of properties on-demand, and ensure open communications among staff in and out of the office.
Medical offices and health care professionals require security for both their offices and to protect medical records. They also need a flexible communication system that allows them to contact patients, send scripts to pharmacies and collaborate internally.
Construction companies need reliable communication tools to effectively get the job done. Workers are constantly on the move and need to be able to collaborate with fellow team members, GC’s and clients at any point. Some jobs may also require video camera to securely monitor the premises or card access controls for authorized entry.
Financial firms require seamless call coverage among multiple offices and remote workers, uninterrupted business continuity, and CRM voice integration that displays the client’s information as soon as the phone rings.
When it comes to technology, communication and collaboration are key. Businesses need flexible phone systems, convenient text/video chat platforms, and advanced analytics to maximize efficiency.
