SALES (877) 208-1158
Tech Support (800) 217-3096

Trust your cloud-based infrastructure to the one company that does it all. Our skilled in-house systems engineers provide single-source, end-to-end solutions for your voice, data, and security networks—from design, installation, and implementation to management and 24×7 support. One Provider, One Bill, One Smart Cloud Solution.

It has been a pleasure partnering with the Smart Choice Communications team, they are very professional and dependable, always ready to answer all our team’s questions.  Thuzio would not hesitate to recommend them in the future.

Tiki Barber – Co-Founder Thuzio

Smart Choice Solutions


Customized phone systems and hosted (PBX, VoIP, PRI, SIP) solutions designed to meet your exact business needs.


Our Smart Analytics give you the power to make smarter decisions using the data around you.


As an Internet Service Provider (ISP), we offer scalable and fully-redundant Internet solutions for businesses of all sizes.


We design and implement infrastructure for a wide range of voice, data, security and all other network cabling.


Using the data generated by your IoT devices, we provide a deeper understanding of your enterprise’s productivity and provide meaningful insights.


Whether network security or physical security, we provide the solutions to ensure all your assets are protected at all times.

The SMARTest Choice


SCC designs, implements and manages all aspects of your technology, cloud communications and IP devices. Our full range of business solutions and services means one convenient point of contact, and one comprehensive bill.


SCC’s Smart Halo provides round-the-clock monitoring and maintenance for your Internet of Things (IoT) including network devices, hardware, connectivity, security and software defined networks (SDN). Backed by our 100% U.S. based 24 x 7 x 365 support.


View detailed, comprehensive statistics for your most important business communications platforms. You can also measure Key Performance Indicators (KPI) for mass notifications, targeted campaigns, call queues and more.


Smart Security for your network, Smart Card Access for your premises. SCC’s proactive monitoring ensures the safety of your business by tracking your routine business protocols and providing real-time notifications of any unusual activity at your request–24 x 7 x 365.


At SCC, we don’t offer a limited “take it or leave it” list of services. Instead, we create cost effective, customizable telecom solutions based on each client’s specific business needs. As a full-service ISP, SCC meets all your business’ technology needs including structured cabling, hosted voice, data and Internet.

i just had a great experience with Smart Choice and James Henderson (customer service) made my day! I am new to Smart Choice and in the last 30 plus years of running a business I have not found a customer service department that I would write a review and give the company 5 stars! Thank you James for your quick attention to my request!read more
Joy Schwartz
Joy Schwartz
18:43 31 Aug 18
Our company has been a customer of Smart Choice for almost 10 years. When we moved to a new building in New York City, Smart Choice did all the cabling for our phone and internet. The work was done flawlessly! Their customer service is awesome! One call to their support number and you get a live person and the problems are quickly resolved. Two of their best technicians are Shirley Swanson and James. I would definitely recommend Smart Choice if you are looking for a outstanding communications company!read more
Rick Debeauclair CSF
Rick Debeauclair CSF
16:51 07 Jun 18
Working at Manhattan Plastic Surgery with Dr. Turk as their patient coordinator, I am on the phone consistently throughout the day. Having been in customer service my whole professional career, it makes the world's difference to have amazing customer service. James, a Smart Choice Communications NYC technician, could not be more friendly and attentive to our needs, and is able to execute our requests immediately. Thank you for making our jobs a little more
Ling Chu
Ling Chu
16:09 25 May 18
Hello, my name is Ron Stanfield and I had the pleasure of working with James Henderson from SCC. As a Store Manager for Rituals Cosmetics here in New York City, it is at times, an issue to step away to handle back of house things. James was excellent at following up and was able to have a technician on site the same day! Excellent customer service, James! Thanks again!read more
Ron Stanfield
Ron Stanfield
18:48 22 May 18
I call smart choice for help almost every day. They are always so helpful and quick to respond to the issue we are having. I love that after fixing an issue they send follow e-mail to make sure things are working smoothly. I call them so often that i know most of them by voice. Special Thanks to Jessica K for always being on point with solutions and asking for as much details as possible. Steven, Sheryl, James, you guys are all amazing at customer support as more
Orlando Joseph
Orlando Joseph
19:49 25 Apr 18
We have been using Smart Choice Communications for more than 10 years and they have continued to maintain the highest level of customer service and addressed all our communication needs. Their technical knowledge has helped Financo manage moves, new office setups and communication upgrades. They setup a setup a disaster recovery system for our communications systems which is extremely dependable and being in a service industry our phones are critical. Smart Choice ticks all the boxes when looking for a full communications company to work with!read more
Scott Abrams
Scott Abrams
14:15 24 Apr 18
We choose Smart Choice communications after an extensive search to replace our aging phone system. The software is user friendly and easy to learn. I can fix problems right from my mobile phone. If I have to reach out to customer service, they are always extremely helpful and follow up to ensure that what ever the issue, it was taken care more
edward sousa
edward sousa
13:00 24 Apr 18
I called Michelle T. one morning around 10am and told her I needed some new telephones our company. She sweetly said no problem. Very pleasant young lady always had our company in mind when I told her what I needed. Save us money too. I told her what I wanted and when I needed them by. I got my phones and work order completed my 3:00pm the same day with phones and all. Courteous walk through service as well. I really enjoyed the break since I was expecting two to three days wait. Michelle T. and Smart Choice are now my go to Team for all Communications more
Evelynn Howell
Evelynn Howell
17:41 20 Apr 18
I have been working closely with SmartChoice for about three years. I have never had an issue. They go above and beyond with any issue we may have. The team handles all request in a timely manner. I truly can go on and on about how amazing it has been working with each person. Thank you for making my job easier, by being such a great support system for our office. 🙂read more
Corina Catapano
Corina Catapano
15:56 20 Apr 18
Smart Choice Communications conducted the cabling work for an office we moved into in Manhattan in early 2018. From the first interaction with them until the end of the project, they were extremely professional with great customer service skills and technical abilities. This was a great help to me as I managed this process remotely and I was really happy that I could depend on them to conduct a site visit without me there. They provided a quote which was very competitive and they took the initiative to conduct the site prep work without me needing to be there. They worked with building management and other contractors on site such that I didn't have to be in the middle of everything. When I eventually traveled on site, I could see that the work was expertly completed and they came back to finish the job following carpet installation and painting. The work was completed on time, within budget, and at a level of quality which was greater than I had expected. They always did exactly what they said they would. I would highly recommend them for any cabling work that you need in this area. I interacted with many individuals for the company, all of whom were very professional. Lorik Rockefeller was the Smart Choice employee who assisted me throughout the process and always provided a great level of service. He even took the extra step of coming on site following completion of the job to finalize all the paperwork and make sure I was completely satisfied with their work. Thank you Smart Choice Communications!read more
Isaac Kaijankoski
Isaac Kaijankoski
18:13 19 Apr 18

Why choose us?

Powerful Analytics

Unrivaled analytics technology providing insight into every aspect of your business.


Customized Solutions

Solutions built specifically for your company. No “take it or leave it” packages.

Advanced AI

Instantly access and reference your information through advanced AI and natural language processing.



24 x 7 x 365 100% U.S. based customer support with immediate response and proactive monitoring to identify issues before they affect you.

“For more than 15 years Smart Choice Communications has consistently demonstrated integrity and professionalism in installing systems throughout our properties. I always depend on Smart Choice Communications to deliver an outstanding solution that is based on quality, efficiency, professionalism and honesty. One could not hope to have a more dedicated, principled and enthusiastic partner. 

There is nothing like getting the best service and products for the most competitive prices, and that is exactly what Smart Choice Communications has been able to do. Thank you for your support and the pivotal role played in our planning, implementation and ongoing support.”

Doyoung Jung
Director of IT

Industries that we Serve

Law firms require flexible phone systems that allow on-demand voice and video conferencing between offices and remote locations. For tasks such as trial collaboration and discovery sessions, a secure and dependable connection is an absolute necessity.

Retail stores are consistently engaging with customers and collaborating within internal departments. Our solutions give retailers the competitive edge by providing detailed analytics to understand customer journeys, and business tools such as phone systems, wireless access points (WAP), splash pages, digital signage, and more.

Property management firms need to respond quickly to building maintenance issues, send quality images and videos of properties on-demand, and ensure open communications among staff in and out of the office.

Medical offices and health care professionals require security for both their offices and to protect medical records. They also need a flexible communication system that allows them to contact patients, send scripts to pharmacies and collaborate internally.

Construction companies need reliable communication tools to effectively get the job done. Workers are constantly on the move and need to be able to collaborate with fellow team members, GC’s and clients at any point. Some jobs may also require video camera to securely monitor the premises or card access controls for authorized entry.

Financial firms require seamless call coverage among multiple offices and remote workers, uninterrupted business continuity, and CRM voice integration that displays the client’s information as soon as the phone rings.

When it comes to technology, communication and collaboration are key. Businesses need flexible phone systems, convenient text/video chat platforms, and advanced analytics to maximize efficiency.

Need help determining your business needs?

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