Optimize Your Salesforce With The Power Of SmartChoice.
Use the full potential of your Salesforce platform, by making sure all your customer data is in one place.
150K
than 15 different industries.
22%
33%
54%
from CRM integration.
Supercharge Your Salesforce Platform With SmartChoice
Click-to-Call
Call directly by clicking on any phone number in the Leads, Contacts, and Organizations dashboard, streamline calling without manual dialing.
SMS Log
Ensure every customer contact-point is logged. Make sure every message is tracked and easily picked up where they left off.
Call Recording
SmartChoice enables call log and recording within Salesforce, ensuring a complete communication history for better track and compliance.
Inbound Call Pop-Up
Have a call pop-up window appear when you have a call, displaying key customer information allowing for a more personalized and efficient interaction.
SmartChoice CRM Integration Helps You Get The Most Out Of Your Salesforce Experience
Automate Processes And Gain Efficiency
Increase productivity by minimizing manual data entry. With automated Call and Messaging Logs, Call Recording, and Click-to-Call features, you save valuable time and improve efficiency across your team.
Make and receive calls from any SmartChoice endpoint
Make and receive calls from any SmartChoice endpoint
Enhance Interaction
With Customers
Improve customer interaction quality by displaying key information in a Incoming Call Pop-Up window for the agent.
Meet Customers On
Their Preferred Channel
Every sent or received SMS message is automatically logged, allowing users to easily review past conversations. This helps maintain continuity in customer interactions, so nothing falls through the cracks.
Centralized Data For
Easier Scalability
Effortlessly scale operations by consolidating all customer data within Salesforce. Track every lead seamlessly across agents, enabling your team to work efficiently and drive growth without missing a beat.
Challenges Solved by SmartChoice
Disrupted
Communication
Traditional systems are often disjointed, leading to overlooked information and lost potential leads.
Limited
Real-Time Data
Agents may need access to customer information in real-time, like call records, text messages and notes.
Data Privacy
and Compliance
The risk of data breaches can be higher when systems are not integrated and properly secured.
Connect Salesforce With All Your SmartChoice Devices
Microsoft Teams Calling
SmartChoice Softphone
Yealink, Polycom, Cisco, and Grandstream Devices
SIP Handsets
What Clients Are Saying
Ask SmartChoice How We Help You Be Compliant
Data
Privacy
Payment Card
Industry (PCI)
HIPAA
Compliance
