The SmartChoice Advantage:
How We’re On Your Side
Implementing a new business communication system can be challenging. You’re going to have a lot of questions.
Which technology provider best suits my business? How are we going to train our staff to use the new system? Who’s going to train us to administer it? How do we start moving our current phone numbers to the new solution?
These were a few of the many concerns that enterprises had as they transitioned their existing communication infrastructure to a cloud-based solution.
Here’s a quick overview:
What is SmartChoice?
SmartChoice is a leading cloud communications provider the provides business communication solutions. Powered by its founding principle to provide white-glove service and one point of contact approach, it’s grown to become one of the largest award-winning business communication providers servicing thousands of enterprises worldwide.
Smart Choice’s solutions meet the needs of types of businesses. Whether you’re a startup or large enterprise, we provide you with robust solutions that support your business to thrive.
Cloud-based phone service, collaboration platforms, and dedicated contact centers are a few of the leading solutions that allow industries that partner with SmartChoice to have seamless communication all day, every day.
How We’ve Remained the Smartest Choice
Smart Choice has been awarded the Internet Telephony and Unified Communications’ award for three consecutive years. Here’s why:
- SmartChoice provides white-glove service tuned to your organization’s unique needs
- We provide 24x7x365 U.S. based dependable support with 99.9% uptime
- SmartChoice is the only provider that can act as one point of contact
From on boarding to training to ongoing support, our dedicated team of experts have a vested interest in helping you grow your organization – analyzing technical challenges to provide you with valuable insights.
"Our business is not managing a phone system. It is saving lives. And SmartChoice has enabled us to keep our eyes on our mission."
Robert Parkinson
Chief Financial Officer, Turning Point
Read more about how we deliver our unsurpassed service and learn more about our awards here.
What It’s Like to Work with Us
What differentiates our white-glove service above all is the fact that we listen, engage, and design our solutions based on your unique business goals and objectives.
Instead of off-the-shelf solutions, we offer a tailored experience with seamless communication, advanced technology, and unrivaled support. Here’s a breakdown of our implementation process:
Our white-glove service begins with your very first interaction with us and continues throughout your entire customer journey. Most importantly, our commitment and dedication in helping you achieve your business goals allows you to stay focused on what matters most – your team and customers.
SmartChoice’ Solutions
By acting as a single point of contact, our ability to host various solutions separates us from other providers. Our fifteen-second response time and single-dial support line have allowed companies to look to SmartChoice as not just a provider but a partner. Here’s why:
- SmartChoice delivers white-glove solutions for all kinds of enterprises including unified communications solutions, collaboration services, and dedicated contact centers
- Our products are designed for you to work from anywhere in the world, regardless of your location.
- SmartChoice removes the need for you to forklift your existing PBX phone system and get collaboration features at a fraction of the cost
We believe in keeping things simple while still accommodating flexible working environments and the wide range of tools and channels your team and your clients depend on. That’s why we take an integrated approach by consolidating multiple points of contact into one.
No longer will you have to move from one vendor to the next or worry about ongoing compatibility issues – making it clear how we’re the business communications provider that’s on your side.
SmartChoice is a technology company based out of New York City with a unique portfolio of solutions including UCaaS, collaboration, software and analytics, dedicated contact centers, security, infrastructure, and managed connectivity. Through its unsurpassed white-glove service and 24x7x365 U.S. based support, it has grown to become one of the largest award-winning PBX/SIP providers in North America.
