One Provider for Your
Quit shuffling from bill to bill, vendor to vendor. Whether it’s UCAAS, contact centers, or our revolutionary collaboration platform, acting as the only point of contact is why we’re the Smartest Choice.
Never wait for help again. With our industry-leading response rate and single dial, always-on support line, our team of experts is available to you day and night – anytime, anywhere, and worldwide.
Get the attention that you’ve always deserved. Simply meaning “marked by special care or attention,” our reliable white-glove approach takes your customer experience a step further, acting as your technology partner first and provider second.
Smart Choice Communications has been awarded the Unified Communications Product of the Year for four consecutive years.
Feel empowered to take calls from any device. Calls that are received via your desk phone can simultaneously ring through the Smart Phone app. If you are looking to place a call through your laptop or computer, you can download the desktop app with a few simple steps. Communicate with ease and work from anywhere, get 99.999% uptime, and hear every detail of your conversation.
Bring teams together through HD video and audio meetings, screen and file share securely, and live steam webinars to reach your audience quickly. Our video meetings empower teams to collaborate confidently.
Messaging and Chat
Keep your team organized and focused through group messages. Our messaging and chat solution removes the need to communicate over various work emails and get the job done. Send files, add new team members, and create customized groups to keep teamwork seamless.
Keep an eye on agent productivity. Oversee call volume and analytics, check where your inbound and outbound traffic comes from, and personalize employee number IDs at the click of a button. Our admin portal is great for those who are invested in organizational performance.
Choose from a great selection of desktop and conference phones.
Our team of experts work to customize your solution.
See our award-winning features below.
- Call Presence
- Call Recording
- Call Reports
- Call Screening
- Call Waiting/Transferring
- Conference Bridge
- CRM Integration
- Custom Music or Message on Hold
- Directory Dialing
- Distinctive Ring
- Do Not Disturb
- Drag and Drop
- Google Chrome Integration – Click to Call
- Inbound and Outbound Custom Caller ID
- Individual Direct in Dial Numbers
- Find Me/Follow Me
- IVR with Voice Recognition
- LDAP (Lightweight Directory Access Protocol)
- Missed Call Notification
- Number Porting (Keep Your Existing Contact Numbers)
- Online Fax (eFax)
- Simultaneous Ring
- Single Sign-On
- SIP Trunking
- Softphone (Mobile App)
- Speed Dial
- Toll-free Number
- Upgrade Options
- Virtual Extensions
- Voicemail Greetings
- Voicemail to Email
- Voicemail Transcription
- Web Receptionist
- Web Portal
Turn your existing phone system into a Unified Communications platform
Integrate advanced features and oversee call operations without purchasing new hardware.
Looking for a VoIP Solution?
Trusted by Thousands of Enterprises Worldwide
Multi-location Health Center Removes Legacy System & Upgrades to UCAAS Solution, Enhancing Customer Service & Workforce Productivity
Smart Choice deployed a solution that provided significant savings to the center’s voice expenses and increases their monthly revenue due to the impact on productivity levels. More importantly, because that system was cloud-based, the voice service supports multiple offices, allowing calls to move seamlessly back and forth between the different locations.