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Send and Receive
Text from Anywhere.

Use your business phone number from any device to communicate via SMS/MMS.

Send and Receive
Text from Anywhere.

Use your business phone number from any device
to communicate via SMS/MMS.

Example of SMS/MMS messages via Softphone and Desktop

Smart SMS/MMS Takes Texting to the Next Level

What is it?

Smart SMS/MMS Messaging gives you the ability to send and receive business text messages and images through the SmartChoice Omni Portal and Softphone App (Desktop and Mobile).

What can it do?

Smart SMS/MMS is ideal for enterprise leaders who need to send individual and automated messages to their customer base. Improve customer service, provide tips, send survey links, alerts, and more.

Through the SmartChoice Omni Portal you can also send bulk messages to your organization and clients.

What do I need to know?

Learn how to send business SMS/MMS in a reliable
and compliant manner by clicking here.

SMS/MMS messaging example

How Does Smart SMS/MMS Work

How SMS/MMS messaging works

Improve Customer Experience with Auto SMS/MMS Responses

Reduce the need for an agent, and help your inbound callers get information faster by sending text messages responses to their questions.

  • Attract more customers
  • Communicate faster
  • Develop brand loyalty
  • Drastically improve ROI
  • Increase sales
  • Promote convenience
  • Reduce customer wait time
  • Streamline answers

IVR systems can benefit from SMS/MMS messaging

SMS/MMS messaging case study

Smart SMS Case Study

A large regional public health service reduced its call volume by 60% by sending business text messages to its customers.

Smart SMS Case Study

A large regional public health service reduced its call volume 60% by sending business text messages to its customers.

SMS – CRM Integration

Allow organizations to receive text messages from their customers via a third party CRM Integration:

  • Salesforce
  • Zendesk
  • Zoho
  • Oracle
  • Redtail
  • Freshsales

CRM Integration Features:

  • SMS Messages
  • Timestamps
  • Track Activity
  • Find Old Messages
  • Share Responsibilities
  • Link SMS to Customer Account

SMS – CRM Integration

Allow organizations to receive text messages from their customers via a third party CRM Integration:

  • Salesforce
  • Zendesk
  • Zoho
  • Oracle
  • Redtail
  • Freshsales

CRM Integration Features:

  • SMS Messages.
  • Timestamps.
  • Track Activity.
  • Find Old Messages.
  • Share Responsibilities.
  • Link SMS to Customer Account.

Connect Faster to Your Clients With Bulk SMS/MMS

bulk SMS messaging from the OMNI portal

Through SmartChoice's Omni Portal You Can:

Streamline internal communications
within your enterprise.

Instantly send mass business
text messages to clients.

Simple and Easy to Set-up

Create and upload
the SMS customer lists.

Craft your message to send
to customers or your own enterprise.

clients receiving SMS/MMS messaging on their phones

Ask SmartChoice How We Help You Be Compliant

Data
Privacy
Payment Card
Industry (PCI)
HIPAA
Compliance

General Data
Protection Regulation

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Ready to Connect? Let's Talk Smart Networks!

[email protected]

(877) 208-1158

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What’s New at SmartChoice

What’s New at SmartChoice