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Smart Choice Welcomes Tommy Coyne as New Director of Field Operations

Tommy Coyne Joins Smart Choice Communications

New York City, NY, January 21, 2019 — Smart Choice Communications (SCC) is proud to announce and welcome Tommy Coyne as the company’s dedicated Director of Field Operations. As Smart Choice Communication’s Director of Field Operations, Coyne is responsible for the overall implementation of field activities, reporting on the progress of activities, and for the management engineer team. Coyne has direct supervision one of the NYC offices; ensuring the smooth flow of work and organizational skills of the systems engineers in a chaotic field. In collaboration with the Project Managers, he implements innovative, high-quality programs that align with SCC’s strategic direction. He provides guidance to the Field Operations team, ensuring the preparation of timely and high-quality progress and program reports. Along with evaluating progress towards field goals and benchmarks, Coyne manages budget and coordinates materials to ensure ongoing operations. He works directly with executives to monitor project performance, ensuring schedule, safety, and quality goals are achieved.

“ I truly believe teamwork makes the dream work,” said Mr. Coyne, “ I am motivated, disciplined & focused, and plan to cultivate a team of confident individuals who will operate with a clear focus resulting in greater overall customer satisfaction. With my experience in data center and infrastructure operations, I intend to pass along my knowledge to the engineers here at SCC, allowing them to operate as efficiently as possible.” – Jarrett Wolfe

Coyne is a US Navy Veteran, with a long telecommunications background who began working in the telecom industry in 1997, learning the technical aspects of the field. A seasoned global ops executive, Coyne has over 20 years of experience, having held senior positions in operations management at Verizon, Cablevision, Charter, and Black Box. Working for both large and small organizations, Coyne has learned to increase efficiency and effectiveness within the field operations units. He believes this is best achieved by constant training and the performance of quality inspections. He has experienced everything from POTS to Fiber Optics, to complete Data Center installs throughout his career. One of the more compelling experiences in Coyne’s career was participating in the restoration of the Far Rockaway Central Office after it was destroyed by Hurricane Sandy.

“We at SCC are excited to work with Mr. Coyne. His combined knowledge of telecommunications technology and project strategies are an invaluable asset to the Smart Choice team, as is his collaborative work ethic. I am looking forward to seeing all he contributes to Operations and SCC as a whole.” Said Jarrett Wolfe, Partner.

Before joining SCC in 2019, Coyne served as project manager at Professional Teleconcepts. He is a certified telecommunication Project Manager, along with being a certified OSHA30 and holds certifications in fiber optic splicing, installations, and maintenance. Coyne received a A.S in Business Management from Trevecca University in Nashville. He enjoys the atmosphere at SCC and is dedicated to the growth of the company and improving the quality of service to the customer. Coyne currently resides in Bellmore, NY with his wife and 2 kids and in his spare time, he enjoys coaching little league, staying active at the gym, as well as motorcycle repair.

About Smart Choice Communications

SCC acts as a single point of contact for all of your telecommunications needs. We pride ourselves on providing personalized, cost-effective solutions customized specifically for each of our clients.  SCC provides a single source, end to end solution for your voice, data and security networks – from design, installation and implementation to management and 24×7 support.  One Provider, One Bill, One Smart Cloud Solution.

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Smart Choice Communications Contact:

Matthew Pomerantz
Marketing Department

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