SUPPORT (800) 217-3096

Records and Information Management

National Records and Information Management day is celebrated each year in April and is a great time to conduct a spring cleaning of your records. This month, we’re sharing best practices with Smart Tile to ensure your information is secure, compliant and easy to find all year long. Smart Tile was developed to promote information management and to emphasize the importance of having organized records. Records are very important, so keeping them organized and in a secure place should always be on your priority list. They can help support decision making processes by showing what has worked and what hasn’t in the past.

Each tile can be programmed to feature local and international spaces to give users a comprehensive, worldwide landscape of their company. This platform can also cater to the individual workings of any business and integrate additional feeds and IoT devices to produce an optimized, streamlined display. Managers can access a database of all call logs and analyze their team’s workload, understand calling schedules, and observe performance stats from employees with the information stored within Smart Tile.

Reports and dashboards in Smart Tile provide real-time visibility into resources, status, and performance, so you can rapidly align operations with strategy.
Always keep in mind how critical it is to effectively manage your records and information. Your organization’s welfare depends on it!

  • Smart Data Analytics
    View Up/Down status of each host
  • Smart Video
    Detailed alarm activation reports
  • Smart Voice Stats
    Interactive call log history graphs
  • Smart Access
    Comprehensive card access reports
  • Smart Voice Analytics
    Track call volume and history
  • Queue Stats
    Manage answered and unanswered call percentages and call data
Smart Choice Communications is a technology company based out of New York City that provides an unsurpassable level of expertise and support with a unique portfolio of solutions, including UCAAS, collaboration services, dedicated contact center, managed security, infrastructure, and software and analytics. It has grown to become one of the largest Hosted PBX/SIP providers in North America and has won numerous awards for its advanced platform and proprietary network that delivers flexible, cost-effective services and facilitates enterprise-grade quality and reliability.

Start connecting.