White-Glove Service Is One Of The Top Five Reasons Why Businesses Choose SmartChoice
To the present day, we’ve connected more than 200 million calls, serviced over 1400 enterprises, and have been trusted by the most reputable brands in the world.
Communication is more than just picking up a phone when calling a customer, it allows you to foster good working relationships with your clients and helps you achieve your goals.
There are many options when it comes to choosing the right technology provider, but we can provide the top five reasons why our customers choose Smart Choice into five differentiators: our powerful technology, one point of contact approach, our dedicated team of experts, white-glove service, and reliable network.
1. Next-Generation Technology
2. One Point of Contact
3. Dedicated Team of Experts
4. 24x6x365 U.S. Based White-Glove Service
5. Reliable Network
Next-Generation Technology
Businesses thrive on powerful technology that enhances the way they operate.
From high-quality phone service to network infrastructure and security, enterprises both large and small can oversee business performance through one platform.
One platform makes it easy to manage technology functions, gain insight to analytics and reports, and provide a top-tier customer experience, regardless of your location.
SmartChoice proudly powers our clients with the following services:
Whether you’re looking for an all-in-one solution or product or service on its own, we’ve designed solutions that are easy to use, simple, and effective for your enterprise’s needs.
One Point of Contact
Acting as the only provider for all your technology needs is why companies of all backgrounds enjoy working with us.
When asked, the number one reason businesses choose SmartChoice is because we provide 24/7 white-glove service, a testament to why we are different from the rest.
In fact, our customers can pick up the phone and call us directly, without the need to wait for long periods of time to get a hold of a general customer service representative.
From the initial call with a sales team member, dedicated project manager, ongoing technical support from our engineers, and informative materials and resources, every person at Smart Choice is dedicated to being helpful and reliable to our clients.
Dedicated Team of Experts
Technology changes rapidly – integration of devices and software into the current environment is essential for information security, authentication, sharing of information, and ease of use.
During the birth of the pandemic, we quickly pivoted our product strategy and added new features that would benefit the evolving worker.
Smart Choice’s dedicated team of experts takes the time to understand the needs of your enterprise and find the right solution that will not only benefit your business in its existing state but as it grows in the future. Each team member looks out for the well-being of our clients, not because we have to, but because it’s the right thing to do.
Technology changes rapidly – integration of devices and software into the current environment is essential for information security, authentication, sharing of information, and ease of use.
During the birth of the pandemic, we quickly pivoted our product strategy and added new features that would benefit the evolving worker.
Smart Choice’s dedicated team of experts takes the time to understand the needs of your enterprise and find the right solution that will not only benefit your business in its existing state but as it grows in the future. Each team member looks out for the well-being of our clients, not because we have to, but because it’s the right thing to do.
White-Glove Service
Our white-glove service has differentiated us from other technology providers for over 22 years and is one reason why Smart Choice was founded in the first place.
When founder Jarrett Wolfe first started Smart Choice, he recognized that there was a better way to serve enterprises in the telecommunications industry. Knowing that communication is the lifeline and heart of any business, organizations could not be successful if the phone service vendors did not provide the support that businesses deserve.
When you are looking for a business phone provider, you’re not just choosing new technology; you’re selecting a business partner.
Reliable Network
A fully redundant network is one of the many reasons why our customers continue to trust us with their business communications.
With data centers across the world, our fully redundant network powers numerous businesses that leverage the cloud.
Knowing that they have 24×7 U.S.-based support and a team working for them around the clock, enterprise leaders can rest assured that their communication technology experiences 99.999% uptime, is secure, and has an extra watchful eye of their Internet of Things (IoT).
