Elevating Healthcare <b>Communications and Networks</b>
SmartChoice empowers healthcare organizations to enhance their communication and network capabilities, We deliver solutions that ensure confidentiality and privacy are the top priority.
Elevating Healthcare Communications and Networks
SmartChoice empowers healthcare organizations to enhance their communication and network capabilities. We deliver solutions that ensure confidentiality and privacy are the top priority.
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Healthcare Has Unique Communication Challenges
Compliance
with HIPAA
HIPAA compliance means healthcare communications systems have robust security measures to prevent unauthorized access.
Data Privacy and Security
Beyond compliance, there is a need for high-level security to protect against cyber threats and data breaches.
Reliability and Availability
Any failure in communication can result in delayed treatments or emergency response, potentially endangering lives.
SmartChoice Offers Proprietary Features
to Keep You Secure and Reliable
Who is SmartChoice?
Microsoft Teams Partner, and Service Expert all wrapped up in one.SmartChoice Features to Keep
You Secure, Compliant and Reliable
CRM Integration
SmartChoice integrates seamlessly with leading CRM systems like Salesforce, HubSpot, and Redtail. This integration enhances patient scheduling, follow-ups, and overall engagement through communication processes.
IVR System with SMS Capabilities
Interactive phone call menu allows customers to select the information they need. Depending on their selection, the system allows healthcare providers to instantly send relevant information via SMS directly to the patient’s mobile phone.
Secure Cloud Fax
The challenge of managing Protected Health Information (PHI) securely and efficiently is paramount. SmartChoice Secure Cloud Fax technology has transformed these practices by replacing traditional fax systems with secure digital solutions.
SmartChoice Softphone app
Supporting medical staff by providing a reliable and secure communication tool accessible from anywhere in the facility. This capability enhances mobility and responsiveness of medical professionals to make timely decisions and provide high-quality care.
Smart Contact Center
Inbound contact centers are a critical first point of interaction between patients and the healthcare system, and with omni-channels, SmartChoice reaches customers where they feel the most comfortable.
SmartTile Platform
Offers invaluable benefits by providing real-time operational status across multiple locations. Enabling IT teams to swiftly resolve issues and manage networks efficiently, reducing downtime and improving system reliability.
Ensure HIPAA Compliance with
Secure and Reliable Communications
Unified Voice, Data,
and Cloud Connectivity
Utilize a single 1GB/10GB line for voice, data, and direct connections to cloud providers like Azure and AWS. Reduce complexity and costs associated with managing multiple networks.
Secure Accessibility
from Anywhere
Ensure seamless communication and access from anywhere without compromising privacy, security or reliability by connecting to the SmartChoice network via VPN.
Dynamic Bandwidth Allocation
Carve out dedicated portions of your network for specific purposes including voice communication, data transmission, and direct connections to cloud providers and software. Mitigate the risk of data interception and ensure compliance with stringent security standards.
Enhanced Security and Reliability
Use robust encryption protocols, such as TLS/SRTP, to further enhance security and ensure that sensitive information remains protected.
What Clients Are Saying
Ask SmartChoice How We Help You Be Compliant
Data
Privacy
Payment Card
Industry (PCI)
HIPAA
Compliance
General Data
Protection Regulation
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