In preparation for the Severe Thunderstorm Advisory in NY and NJ, SmartChoice wants to let our customers know we are prepared for storm conditions, and have confirmed the operational readiness of all emergency power systems. We’ve augmented our onsite staff’s presence as well as additional on-call staff resources to address issues related to the storm’s effects.
At this time, our preparations include:
- Ensuring fuel reserves are at maximum levels and confirming fuel deliveries, if needed
- Testing all generators to ensure they are in optimal working conditions
- Verifying all UPS and HVAC systems are in proper settings and working in optimal conditions
- Confirming any necessary supporting contractors are on call for quick response, if needed
Throughout the storm, SmartChoice facilities will conduct hourly inspections of all critical facilities, assess the situation, and prepare accordingly. Local teams will provide additional notification if any issues arise.
At SmartChoice, we value and appreciate your confidence in us regarding your telecommunications and networking needs. If you have any questions, or require assistance at any time, please do not hesitate to contact our support center at 800-217-3096 or email [email protected].
Thank you and we hope you are safe during this time.
