Taking a phased approach to moving over to Microsoft Teams
The “cloud” is perhaps the greatest thing to happen to the telecommunications industry since VoIP started replacing plain old telephone service (POTS).
Cloud connectivity provides a more effective and efficient way to perform business tasks over a network. Businesses can use the cloud to connect to their network, and have faster access to services including IP telephony, video conferencing and unified communications.
Today, telecom companies can provide cloud hosted PBX under a simple pricing structure and infrastructure design. The desk sets are plugged into a router, and all the calls and features are handled off-location by your provider via IP-PBX. Hosted PBX allows for providers to easily provide support such as patches and upgrades and gives them the ability to add new feature sets as needed. Since everything is routed through the Internet, moving a phone system is as easy as plugging your IP phone into another broadband connection, in any location. Also, in case of Internet loss during a natural disaster or catastrophe, operations will still continue because calls can be routed through other services such as softphones, email and eFax. The benefits of a cloud hosted PBX are abundant and will only continue to increase.
Still have a traditional PBX system from Avaya, Cisco or Mitel?
So maybe you have an older PBX system and you’re thinking, “the cloud sounds great and all but updating all of my phone systems is just not in my budget.”
Well, that’s where SmartChoice comes in. We will integrate your traditional PBX system with our secure, state-of-the-art SmartChoice Cloud through Microsoft Teams, and give you full accessibility to all of your voice and data networks across the world. By integrating PBX to cloud, buying and/or upgrading any of your telecom system hardware is no longer necessary.
Our SmartChoice/Microsoft Teams cloud acts as a private and secure gateway to your customers and users. Remote users can dial in via 4-digit dial and will be instantly routed to the intended person. We also feature the use of softphones, which gives you all the same access to your business line and contacts, all on your smartphone or computer. Voice and data networks are securely maintained and stored in a private network, so you never have to worry about your information being accessed by other parties. Plus, our Cloud Disaster Recovery and Disaster Recovery Auto-Attendant covers you if any accidental damage to your network occur.
Want to learn more about how SmartChoice can help you move your traditional phone system to the cloud?
