Case Study:
Financial Group Partners with SmartChoice for Voice and Security Solutions.
Company:
Financial Services Company
Value/ROI:
- Improved voice reliability
- Security measures that provide peace of mind
Project:
- Integrated UCaaS Solution With Smart Card Reader
- Upgrade Network Infrastructure
Key Takeaways:
Introduction
This financial group has been servicing growing businesses around the world with innovative financing tools and flexibility.
Through its extensive knowledge in various industries, the financial leader continuously delivers growth and success for many small to mid-sized businesses through tailored solutions and networking opportunities.
Initial Challenges
While SmartChoice already provided the financial group with UCaaS and Internet capabilities, the financial group faced a myriad of challenges that needed a comprehensive solution.
The System and Network Administrator needed support in managing critical aspects of the organization with a fast and agile response.
The prevalence of break-ins targeting similar financial institutions prompted a reassessment of their overall security measures. It became imperative to fortify not only their digital defenses but also their physical access points.
The Smart Solution
This financial group had wanted to upgrade their legacy system for a long time. Because SmartChoice was able to offer a full range of infrastructure design, security, internet solutions, and UCaaS services, adding protection to this growing enterprise was a no-brainer.
In order to provide the firm with the security they desired, SmartChoice integrated Smart Card Readers seamlessly with their current voice communication solution.
A new security solution with a sophisticated management system that allowed real-time notifications to gain the level of protection they were looking for was installed. To date, the benefits of the Smart Card Reader solution have been substantial and have given their employees peace of mind.
Products and Features
“We were already using SmartChoice for voice services and they have done a fantastic job and have an incredible track record. We were given a great timeline without being overcharged. The field engineers did an amazing job, and everything turned out exactly how we hoped it would. This is one of the best new additions to the company we have this year, and we are delighted to have this.”– Systems and Network Administrator
