Smart Hosted Ring Down
In businesses where every second counts, instant communication is essential. By simply picking up a handset and pressing a button, Smart Hosted Ring Down users are instantly connected with designated contacts.
DECEMBER FEATURE OF THE MONTH:
SMART HOSTED RING DOWN
It’s important for your business calls to connect as quickly as possible. On any given day, you may need to connect with clients or colleagues immediately to relay important messages. If your industry relies on fast communication to settle time-sensitive situations, that instant connection is even more significant. Waiting for an answer or a call back can make or break your bottom line–even if it’s a matter of seconds.
Smart Hosted Ring Down, or an automatic ring down (ARD), works using a designated circuit that links two endpoints together. When the handset on either side of the connection is removed from the cradle, it prompts the other remote phone to ring automatically. Smart Hosted Ring Down is primarily used by Wall Street firms, banks, brokerage firms, or other industries that rely on immediate responses in time-sensitive situations.
Managing your call queues effectively can be difficult in industries that require all-day phone calls, causing important messages to be delayed. With SmartChoice’s Smart Hosted Ring Down solution, the caller simply picks up the handset and uses one button to reach their designated contact. On the other end, the solution can be set to immediately ring, or to activate speakerphone instead. When skipping straight to speakerphone, the contact can immediately hear the caller, without any loud ringing or the need to physically pick up the handset. If the message must remain private, the caller may request that recipient picks up to achieve full privacy. Outside of office environments, the public can also use ring down phones to connect with important facilities, like the red or blue light phones used to reach emergency services.
While ring down phones once worked by sending a signal through an operator, SmartChoice’s ring down phones work directly through your secure, hosted network. Using your VoIP connection, SmartChoice creates designated phone paths, giving our customers the convenience and reliability they need to maximize productivity–even in the most high-pressure environments. Users can set their ring down phones to dial one user or multiple parties, such as a department or predetermined group. A Smart Hosted Ring Down solution creates a dedicated connection that relay your most significant conversations.
SMART HOSTED RING DOWN FEATURES:
- Instant connection – Automatically calls out to the designated line of your choosing.
- No extensive dialing – Hosted Ring Down phones dial out for you through one-button speed dial.
- 24/7/365 Support – SmartChoice expert support team is available to answer your questions 24/7/365.
Smart Hosted Rind Down Case Study
The Challenge:
A leading financial services and investment banking firm facilitates a high volume of stock trades and investment strategies each day. At any given point, the firm’s employees need to establish immediate contact with certain associates to properly negotiate client trades and investments. Since this fast-paced industry requires contact with multiple people at all times of the day, incoming calls are not always instantly answered. In a market that constantly fluctuates, a matter of seconds can mean the difference between profit or loss. The company needed a solution that allowed important correspondence to take precedence over typical business.
The Smart Solution:
SmartChoice implemented a hosted ring down solution that gave the firm immediate access to their most important contacts. Over SmartChoice’s dedicated and private network, associates can contact each other via ring down phones immediately when pressing issues occurs. An employee dials the specific party and is immediately connected without the recipient having to pick up or hear any ringing. When important messages need to be conveyed, callers are not placed in a queue waiting for the contact to pick up. Hosted ring down has furthered strengthened the firm’s reputation as a trustworthy and innovative business who looks out for their clients’ best interests.
SmartChoice continues to introduce innovative new products and services to provide their customers with enhanced support and solutions. Customers who would like access to this feature are encouraged to contact a SmartChoice representative today.
For more information on SmartChoice’s products and services, please visit www.smartchoiceus.com, or call (800) 217-3096.
