Your clients’ network data is trapped in your vendor’s dashboard It’s the week before a quarterly business review. Your client wants to see uptime by site, the outages you handled and how fast you closed them. The data exists. It’s sitting in your monitoring vendor’s dashboard, in a format you can’t reshape, behind a login
Tag: network automation
Carrier Ticket Automation: The Fix for the Biggest Cost Your NOC Never Measures
Carrier Ticket Automation: The Fix for the Biggest Cost Your NOC Never Measures “Half a tech’s day disappears into carrier hold music, and nobody can prove it.” If that sentence made you wince, you already know the problem. If it didn’t, that’s exactly why it’s the most expensive line item your NOC has never budgeted
Network automation and orchestration definition
Network automation and orchestration definition The definition From the Technology Desk at SmartChoice Network automation is the use of software to perform individual network tasks — detecting an outage, opening a ticket, applying a configuration, sending a notification — without a human doing the work by hand. Network orchestration is the coordination of those automated
Understanding the basics of network automation
Understanding the basics of network automation From the Technology Desk at SmartChoice Most explanations of network automation open with history — engineers logging into routers one at a time, typing configuration commands into a terminal, and how software eventually changed all that. It’s true, but it isn’t the definition we use internally. Ours is simpler: