Connect your devices, ITSM platform and carriers to one automation layer
SmartTile works with the tools you already run. Filter by each automation engine to see what SmartTile connects to and what it automates after every alert.
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Explore SmartTile Integrations
Cisco Meraki
Devices, licenses, VPN tunnels, uplinks and firmware synced from the Meraki Dashboard, with quick actions built in.
Learn more about Cisco MerakiFortinet FortiGate
Health, VPN tunnels, the rule base, config backups and firmware pulled straight from the FortiOS API.
Learn more about Fortinet FortiGatePalo Alto Networks
PAN-OS health, IPsec and GlobalProtect tunnels, the rule base with a change history, config backups and firmware, from the XML API.
Learn more about Palo Alto NetworksCheck Point
Quantum gateway health, the installed rule base with a change history, and policy backups, from the Check Point Management and Gaia APIs.
Learn more about Check PointSonicWall
Health, identity, access and NAT rules with a change history, configuration backups and VPN status, from the SonicOS API.
Learn more about SonicWallJuniper SRX
SRX health, security policies with a change history, configuration backups and IPsec status over the Junos API.
Learn more about Juniper SRXSophos Firewall
Interfaces, IPsec, the rule base with a change history and administrator changes, plus identity and firmware from Sophos Central.
Learn more about Sophos FirewallOPNsense
Gateway health, firewall rules, configuration backups, firmware and VPN status from the OPNsense API.
Learn more about OPNsenseWatchGuard Firebox
Firebox status, identity, licences, branch VPN configuration and the policy base, from the WatchGuard Cloud API.
Learn more about WatchGuard FireboxpfSense / Netgate
Firewall snapshots, gateway SLA, WAN failover history, VPN status and on-demand config backups.
Learn more about pfSense / NetgateSite-to-Site VPN (IPsec / IKEv2)
SmartChoice-provisioned tunnels that let SmartTile monitor the private address space behind your firewall.
Learn more about Site-to-Site VPN (IPsec / IKEv2)Cisco Secure Firewall (FMC)
Every FTD behind your Management Center: inventory, health alerts with a ticket, config snapshots and admin-login alerts.
Learn more about Cisco Secure Firewall (FMC)Atera RMMBeta
Every computer running the Atera agent, mapped to the right customer and site, marked down the moment Atera says offline.
Learn more about Atera RMMAmazon Web Services
EC2, RDS and WorkSpaces as SmartTile devices, with utilization, spend and security findings.
Learn more about Amazon Web ServicesMicrosoft AzureBeta
Azure VMs on the same pane as your firewalls, with cost and Defender findings.
Learn more about Microsoft AzureDigitalOcean
Droplets imported one-to-one, with metrics, billing and security posture.
Learn more about DigitalOcean
Ubiquiti UniFi Network
APs, switches and gateways auto-imported and kept in sync, along with the clients on them.
Learn more about Ubiquiti UniFi NetworkHPE Aruba Central
Fleet sync of Aruba APs, switches and gateways with automatic token rotation.
Learn more about HPE Aruba CentralHPE Aruba Instant On
Sites, switches, APs and clients from the Instant On portal, with two-factor authentication left on.
Learn more about HPE Aruba Instant OnVerkada Command
Cameras, doors, intercoms, sensors and alarms, with remote unlock, lockdown and license plate recognition.
Learn more about Verkada CommandUbiquiti UniFi Protect + AccessBeta
UniFi Protect cameras and UniFi Access doors and readers: live view, events, audited door actions and up/down.
Learn more about Ubiquiti UniFi Protect + AccessMicrosoft Teams (Phone & Devices)Beta
Paid add-on: Teams Rooms, phones and displays with health, call records, PSTN usage and threshold rules you set.
Learn more about Microsoft Teams (Phone & Devices)Grandstream GDMS
Every Grandstream handset monitored from GDMS Cloud through EndpointAutomate.
Learn more about Grandstream GDMSYealink YMCSBeta
Every phone in Yealink Management Cloud Service, discovered and mapped to the right customer and site before import.
Learn more about Yealink YMCSSNMP v2c / v3
Uptime, interface counters, CPU, memory and environmental readings from any SNMP agent.
Learn more about SNMP v2c / v3ICMP (Ping)
The ping under every monitored device, checked every 7 to 9 minutes and retried before a device is marked down.
Learn more about ICMP (Ping)Vendor API Device Status
The vendor’s own up/down status treated as monitoring, for devices that cannot or need not be pinged.
Learn more about Vendor API Device StatusNetFlow v5 / v9 / IPFIX
Top talkers, application mix and top destinations from any NetFlow or IPFIX capable router or firewall.
Learn more about NetFlow v5 / v9 / IPFIXGoogle Maps
Every location geocoded and placed on the live map, with a fallback so no site goes missing.
Learn more about Google Mapsipinfo.io
Names the network owner behind any public IP address, looked up locally on the server.
Learn more about ipinfo.ioRev.io
SmartChoice’s ticket system of record, with two-way ticket sync and notes carried to every connected ITSM.
Learn more about Rev.ioFreshdesk
Connect your Freshdesk in minutes; SmartTile reads your groups and agents and sets up the workflow for you.
Learn more about FreshdeskFreshservice
Freshservice ITSM with the same quick self-service setup as Freshdesk.
Learn more about FreshserviceJira Service Management
Requests opened, commented and transitioned from outages, with comments synced both ways and a four-step setup.
Learn more about Jira Service Management
ServiceNow
One incident per site outage, opened, commented and resolved, with your comments and work notes read back.
Learn more about ServiceNowManageEngine ServiceDesk Plus
Requests opened per site, joined, reopened and resolved, never a flood of duplicates.
Learn more about ManageEngine ServiceDesk Plus
Kaseya Autotask
One Autotask ticket per site outage, with notes synced to and from the SmartChoice ticket.
Learn more about Kaseya AutotaskIvanti Neurons for ITSM
Bi-directional incident sync with journal notes, plus status and owner polled back.
Learn more about Ivanti Neurons for ITSMHaloPSA
Tickets on the client and site you choose, with type, status, team, priority and SLA mapped from live pick-lists.
Learn more about HaloPSAKaseya BMS / Pulseway PSA
Service desk tickets on the account and location you choose, for both Kaseya BMS and Pulseway PSA.
Learn more about Kaseya BMS / Pulseway PSAConnectWise PSABeta
Service tickets opened on your chosen board when a site goes down, with notes both ways and close on recovery.
Learn more about ConnectWise PSAZendesk SupportBeta
Tickets opened in the group and organization you choose when a site goes down, solved on recovery if you want.
Learn more about Zendesk SupportNinjaOne TicketingBeta
Tickets opened for the organization you choose when a site goes down, with comments synced both ways.
Learn more about NinjaOne TicketingJira (Core / Software)Beta
Issues created from device outages in the Jira Cloud project you name.
Learn more about Jira (Core / Software)Kaseya IT Glue
Reports, network diagrams and documents pushed to the right IT Glue org, with devices synced as configurations.
Learn more about Kaseya IT GlueMicrosoft SharePoint
Browse, search, download and upload SharePoint documents without leaving SmartTile.
Learn more about Microsoft SharePointAtlassian Confluence
Customer account pages and site-survey reports kept in SmartChoice’s Confluence, merged so edits are never overwritten.
Learn more about Atlassian ConfluenceAsana
Firmware advisories, VPN outages and workflow rules become assigned, dated tasks in your Asana.
Learn more about AsanaLucidchartBeta
Network topology diagrams generated from a location’s inventory and exported as a new Lucid document.
Learn more about LucidchartTwilio
Device-down and restoration text alerts sent to your on-call contacts.
Learn more about TwilioBandwidth Messaging
The primary SMS and MMS carrier for SmartTile alerts, including image alerts.
Learn more about Bandwidth MessagingMailgun
Primary email delivery for alerts, scheduled reports and escalations.
Learn more about MailgunSMTP (any provider)
Send alerts through Microsoft 365, Google Workspace or any SMTP relay.
Learn more about SMTP (any provider)SmartTile Partner API & Webhooks
Pull devices, locations, circuits, alerts and tickets, stream events and subscribe to signed webhooks.
Learn more about SmartTile Partner API & WebhooksFreshsales (Freshworks CRM)Beta
Connect your Freshsales CRM, read its owners and look up accounts.
Learn more about Freshsales (Freshworks CRM)HubSpotBeta
Self-service SmartTile signups captured as leads in SmartChoice’s HubSpot.
Learn more about HubSpot
Verizon Repair APIBeta
Joey opens and chases Verizon repair tickets by phone today; the Verizon Repair API is in beta.
Learn more about Verizon Repair API
Granite Telecom
Repair tickets opened by API on a confirmed outage, with status and notes posted back until closed.
Learn more about Granite TelecomCarrier Repair APIsBeta
Ticket clients built for Lumen, Zayo and Spectrum, with connections ready for AT&T, Colt, NTT, Bell and BT.
Learn more about Carrier Repair APIsCarrier Portal AutomationBeta
For carriers without an API, SmartTile opens tickets through the carrier’s web portal.
Learn more about Carrier Portal AutomationNo integrations match that search yet.
Request an integrationFrequently Asked Questions
No. SmartTile connects to platforms like ServiceNow, Autotask, ConnectWise and NinjaOne and automates the work between them.
SmartTile opens one incident per site outage, adds comments, and resolves it on recovery. It also reads your comments and work notes back.
Cisco Meraki, Fortinet FortiGate, Palo Alto Networks, Check Point, SonicWall, Juniper SRX, Sophos, WatchGuard, Cisco Secure Firewall, OPNsense and pfSense.
Yes. SmartTile files tickets by API with carriers like Granite, and through web portal automation for carriers without an API.
Request it, and SmartChoice will build the integration.