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SmartChoice Becomes Authorized Polycom Partner Offering Full Support for Video Conferencing

Authorized Polycom Partner, SmartChoice, now supports and certifies full line of Polycom video conferencing devices.

April 7, 2016

SmartChoice (SmartChoice), a leading telecommunications provider, is proud to announce their partnership with Polycom, Inc. SmartChoice is now offering the full line of Polycom video conferencing devices to customers looking to enhance their collaboration needs.

In an ever-changing workplace the need for collaboration across multiple platforms is steadily increasing. Conversations have evolved past the traditional office, creating more opportunities for remote communication. With the growing demand for video capabilities in industries such as telemedicine, legal and retail, business productivity is absolutely dependent on having the right tools.

SmartChoice has declared their desire for achieving complete interoperability with video conferencing tools, and have successfully tested and certified the Polycom product line for compatibility– including the popular VVX Series Business Media Phones, RealPresence Group Series, and all others.

“We’ve performed rigorous exploratory and ad-hoc testing for compatibility within our global network,” stated Scott Talley, SmartChoice’s Director of Implementation. “We are proud to announce full interoperability between our SmartChoice Network and all Polycom video conferencing devices.”

Benefits Include:

• Customizable Solutions – SmartChoice’s network fully supports your audiovisual needs and will design a solution to meet your exact specifications.
• Network Encryption – Devices used on SmartChoice’s network offer full encryption ensuring complete privacy and security between users.
• Reliability & Support – Enjoy the comfort of Polycom’s advanced technology backed by SmartChoice’s 24x7x365 network support and Smart Hands.

SmartChoice is known for their complete “5-Tools of Enterprise” consisting of Voice, Data, Infrastructure, Audiovisual, and LAN/WAN Management. With video conferencing encompassing elements from each category, Polycom’s product line presents an optimal solution for customers.

Polycom SmartChoice-Certified video conferencing devices are readily available to customers. Interested customers should contact their SmartChoice representative or call 800-217-3096 for more details.

Contact:
Ryan Tross
[email protected]
56 W. 45th Street
New York, NY 10036
(212) 660-7352

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.

SmartChoice Pulls Off Another Successful 5-Tool Move With Alliance Building Services

SmartChoice completes another successful 5-Tool Move for Alliance Building Services’ new Midtown location.

March 30, 2016

NEW YORK, NY – SmartChoice (SmartChoice), a leading telecommunications provider, has completed another successful 5-Tool Move of over 400 employees at premier commercial services provider, Alliance Building Services. SmartChoice’s 5 Tool Move is an elite full-service package consisting of voice, data, wireless, audiovisual (AV) and infrastructure solutions ideal for clients moving into new spaces.

Alliance is one of the largest privately held commercial building services provider in North America providing many different types of services including Janitorial, Security, Technology Solutions and Electrical Services throughout the tri-state area. Maintaining an overall roster of approximately 5,000 employees, Alliance entrusted their current provider, SmartChoice, with handling the move to their new main office located in Midtown Manhattan.

“With operations taking place around the clock in Alliance-serviced buildings all over the tristate area, we knew avoiding downtime was absolutely essential to their productivity and the success of their move,” stated Basil Stepanov, SmartChoice’s Chief Technology Officer.

For Alliance’s move, SmartChoice deployed all necessary infrastructure including server rack and room design, as well as cabling for voice, data and AV to ensure a smooth network migration. Hosted VoIP was provided via SmartChoice’s fully-redundant network, with equipment residing offsite—saving Alliance the time and resources involved with managing the network in-house. Installation of televisions and phones were also facilitated by SmartChoice-Certified Technicians, who were available onsite every step of the process.

Taking place on a Friday night, the move occurred during normal business operations with absolutely no network downtime. “We partnered with Smart Choice 5 years ago and could not be more thrilled with the quality and reliability of their service,” stated John Scimeca, IT Manager of Alliance. “Since the move, we’ve been experiencing fast voice and data speeds with no downtime.”

For more information regarding SmartChoice’s products and services, please visit www.smartchoiceus.com.

Contact:
Ryan Tross
[email protected]
56 W. 45th Street
New York, NY 10036
(212) 660-7352

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.

Feature of the Month:
SmartChoice releases Smart SMS Messaging to allow users to send private and secure communication to their employees and customers via our Omni WEB Portal.

For Immediate Release

October 27, 2015

NEW YORK, NY – SmartChoice customers can now enjoy the convenience of Smart SMS Messaging. Users are able send mass text messages safely, quickly and directly to their employees and customers anywhere in the world!

SmartChoice launched the new Smart SMS Messaging service after a client, a higher-education affiliate organization, expressed the need to quickly update their students and faculty on news, events, and emergencies given the current events occurring nationwide. With Smart SMS Messaging, the client is able to easily and immediately access their contact list and deploy a message that is sent to their contact’s phones in seconds. Because SmartChoice is focused on meeting the needs of their clients, they have since developed the service to be accessed by all SmartChoice customers.

SmartChoice values the right to privacy and is committed to protecting user data and information. Using Smart Security protocols, they deliver your data over a private and secure network using advanced HTTPS standards.

The easy-to-use Graphical User Interface (GUI) gives users direct access to features and options so they can create the optimal message to send to their network via our Omni WEB Portal. Visit https://omnivoice.smartchoiceus.com for more details and full access to these features.

For more information regarding SmartChoice’ features and services, please visit https://smartchoiceus.com/.

Contact:
Ryan Tross
[email protected]
16 W. 45th Street
New York, NY 10036
(646) 638-9842

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.

SmartChoice Offers Customers Free Speed Test

SmartChoice now offering clients the ability to perform a free speed test to assess their Internet performance.

For Immediate Release

September 30, 2015

NEW YORK – SmartChoice customers can now easily determine if their Internet connection is slowing down their computer. SmartChoice is offering customers the opportunity to go online and perform a free speed test, which will assess the upload and download speeds of the Internet connection. These bandwidth speed enable customers to keep up to date on the speed and quality of their Internet connection.

The speed test is easy, requiring no effort from the customer expect typing in the email address connected to the computer they are wanting to check. All the customer has to do is visit the newly designed SmartChoice website and click on speed test. The data is provided to the customer in an easy to read format within a matter of seconds. Visit https://www.smartchoiceus.com/tools/speed-test to conduct a speed test.

While some companies charge a fee for this information, SmartChoice believes the customers should have access to this data at no additional charge. This test enables the customer to determine if their broadband speeds are meeting their needs. A business cannot afford to have their computer functioning slowed down by sluggish Internet speeds.

All partners that have cobranded with SmartChoice can also access this service at no additional charge. SmartChoice is pleased to offer this new service to customers. To learn more about the speed test, visit the website at www.smartchoiceus.com.

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.

SmartChoice presents checks to two organizations that work to help our communities.

For Immediate Release

September 8, 2015

NEW YORK, NY – SmartChoice has announced financial contributions to two local organizations. This week SmartChoice will be presenting donation checks to the Jillian Fund and BrightPoint Health, two organizations that fill needs within the community.

The Jillian Fund is an organization that works to keep families who are in need during their most critical times united. The organization believes children who are facing life threatening health issues should not have to face them alone. Oftentimes, a seriously ill child must stay at the hospital alone because the parents cannot leave work because of financial reasons. The Jillian Fund works to provide the support that the family needs so a parent can take time off work to stay with the sick child.

BrightPoint Health works to provide an extensive range of mental health care, social support services and medical health services to residents throughout New York. BrightPoint provides support and care to those who need it, but who are often not covered by insurance. Donations help to fund the agency’s critical support services, which make a significant difference in the outcomes of patients while also keeping costs down.

SmartChoice takes an active role in the community, supporting several non-profit organizations that help provide a variety of services for individuals facing various obstacles.

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SmartChoice is an end to end telecommunications company specializing in helping customers move and install new offices, build-out existing space, or rebuild old voice and data systems. SmartChoice’s singular mission is to provide Clients with the premier level of support for all telecom services provided, ranging from phone and Internet services, hosted PBX phone Systems and Voice/Data Cabling. SmartChoice is known for providing high-quality solutions and superior customer service. From fast installations with minimal disruptions to upgrades and general service questions, customers get personalized service from knowledgeable telecommunications professionals. To learn more about SmartChoice and its solutions, visit www.smartchoiceus.com.

A new logo and website unveiled by SmartChoice reveal how the company has kept up with the latest technological advances in telecommunications while consistently providing expert consulting and management services to clients in various industries.

New York, August 18, 2015 – SmartChoice, an end-to-end telecommunications consulting and management company, is rolling out a new website and a logo today, to better reflect the company’s image and products. SmartChoice provides clients with the highest level of telecommunications expertise and support to address all of their Voice, Internet and Cabling needs.

SmartChoice stands out from other telecommunications consulting and management companies by offering around the clock technical support, fast installations that you get you online before you know it, as well as personalized customer service and consulting services from true experts in the telecommunications industry.

As a leader in the telecommunications management industry, SmartChoice has proven itself time and time again since getting its start in 1998. The company is known for tailoring cost-effective solutions that meet the individual needs and specifications of the client, whether the business is moving to a new location, building-out existing space or if it is just time for an upgrade of data and phone systems.

Several specialities offered by SmartChoice include Telecom voice services, including hosted PBX platforms, ePRI, SIP trunking and Internet solutions such as fiber and ethernet over copper. SmartChoice also offers infrastructure services, such as structured cabling for voice and data, rack and server room design, firewall design and implementation and LAN management. SmartChoice takes pride in helping a variety of industries with their telecom solutions, including those in the healthcare, legal, banking and finance, retail and real estate sectors.

The new logo and website reflect the changes that SmartChoice has undergone throughout the years, so it can help its clients make the smarter choice and select the telecommunications packages that best suit their needs and help them operate their business to its optimal capacity. Despite the technological advances and the established reputation, some things at SmartChoice have not changed, and that includes treating clients with honesty, respect and fairness to ensure all concerns and needs are promptly and adequately addressed.

SmartChoice Partner Jarrett Wolfe said he is thankful for the great team of employees SmartChoice has and the hard work and commitment they have exhibited through their work performance during their day to day responsibilities. He said he is especially grateful for the NOC team and their responsiveness and dedication to clients.

“SmartChoice goes above and beyond for our clients, and I am grateful for the time and loyalty our team has dedicated to this company,” said Wolfe. “I am sure many more great things are in store for SmartChoice in the years ahead and I look forward to the continued growth.”

SmartChoice Chief Technology Officer Basil Stepanov said, “I would like to thank the engineers and technicians that are the heart of SmartChoice. Whether it is developing a new custom feature for a customer with a new business application or our technicians working around the clock to cable and install a hosted PBX for a weekend event, the people our customers put their businesses in the hands of will do what it takes to ensure the customer is up and running and utilizing the latest in voice and data technology to help each and every client.”

SmartChoice Director of Sales Elisa Caro said it is great to see SmartChoice come so far and grow so quickly. “The advances we have made within the last 5 to 10 years have been extraordinary, and our new “face” through the website and logo are just prime examples of what is yet to come. We are ever changing in the technology world, and take much pride and precedence in our dedication to our customers,” she said. “We are hopeful and excited about the future of SmartChoice, and look forward to many more years of success and accomplishments.”

Visit the new SmartChoice website at smartchoiceus.com or call (800) 217-3096 to learn more about how Smart Choice can help you make the right telecommunications decisions for your company.