Proven strategies. Real results.
Trusted expertise.

Tequila Avión makes the Smart Choice when choosing a telecommunications partner.

June 7, 2016

NEW YORK – Tequila Avión is staying connected and exceeding their sales and marketing goals with the help of leading telecommunications provider, SmartChoice (SmartChoice). Utilizing SmartChoice’s Hosted Network, Tequila Avión continues to effectively communicate and correspond with customers, partners and industry professionals on a daily basis.

“Given the growing demand for our products, we need to ensure we are always accessible via phone, email and social media,” stated Zach Travis, Social Media Manager of Tequila Avión. “SmartChoice has continued to work with us to make sure we are always connected.”

Tequila Avión was founded by Ken Austin, a long time tequila aficionado and entrepreneur. From being featured in the hit HBO program Entourage, to being voted World’s Best Tasting Tequila, the brand continues to increase awareness and generate sales growth. Operating out of their New York Headquarters in Midtown Manhattan, Tequila Avión continues to be the fastest growing brand in their segment.

To accommodate the office space, SmartChoice designed and provided infrastructure solutions including low voltage cabling and installation of routers, circuits and switches. The infrastructure was customized specifically for Tequila Avión’s business needs, with careful attention to placement of access points and jacks to ensure maximum efficiency. Using SmartChoice’s Hosted Network, daily operations include communicating via SmartChoice-Certified Phones, accessing internet (wired and wireless) and sending and receiving eFax’s–all at above industry standard speeds.

“As a high-profile brand that is constantly marketing and interacting constantly, network uptime and reliability is of the utmost importance,” stated Basil Stepanov, SmartChoice’s Chief Technology Officer. “Considering the increased interest for Tequila Avión’s products, we have designed their network to be flexible and scalable so they can continue to thrive without any setbacks in service or speed.”

In addition to Tequila Avión, SmartChoice continues to provide customized solutions and reliable services to their customers. For more information regarding SmartChoice products and services, please visit www.smartchoiceus.com.

Contact:
Ryan Tross
SmartChoice
[email protected]

SmartChoice Achieves Full Interoperability with Yealink Desktop and Wireless IP Phones

June 20, 2016

New York, NY – SmartChoice (SmartChoice), a leading technology provider, today announced the successful completion of interoperability testing for the Yealink Desktop IP and Wireless IP phone product lines. Upon completion of testing, the company has verified full compatibility with SmartChoice’s Hosted Network, adding more options to the company’s diverse portfolio of Smart Devices.

The Yealink Desktop series includes T2 and T4 Series IP phones consisting of enterprise-grade IP phones, Gigabit IP phones, and touch screen IP phones–offering a vast range of options for all business environments. The T4 Series also features the SIP VP-T49G which offers seamless person-to-person contact by video call or video conferencing–ideal for executives and teleworkers. Yealink’s Wireless IP phone series includes the W52P and W56P IP DECT phones, which are both equipped to address the communication needs for on-the-go workers in various industries while providing clear and efficient wireless communications.

As the global leading provider of unified communication solutions, Yealink is dedicated to providing excellent voice quality with high-resolution, user-friendly interfaces guaranteed to improve communication and productivity within businesses. When implemented with SmartChoice’s advanced and reliable network, users are able to fully utilize the complete functionality and capabilities of the Yealink product line, ensuring customer satisfaction and easy collaboration.

As part of testing, SmartChoice also issued demo phones to employees in several departments to obtain feedback based on everyday use. “The call and sound quality is very clear and the touchscreen interface gives me access to all features with the click of a button,” stated Berenice Infante, Account Manager at SmartChoice. “With high volumes of inbound and outbound calls per day, my Yealink [SIP T48G] makes it easy to keep track of call information allowing me to operate more efficiently.”

The compatibility between Yealink and Smart Choice will allow customers to enjoy the best of both brands, including high quality sound, responsive user interfaces, video conferencing collaboration and much more. Backed by SmartChoice’s 24x7x365 support and lifetime warranty, Yealink business phones are the ideal solution for businesses looking to increase productivity and boost performance.

For more information on SmartChoice’s products and services, please visit www.smartchoiceus.com.

SmartChoice keeps 70th Annual Tony Awards connected with fast and reliable hosted voice solutions.

June 14, 2016

NEW YORK – SmartChoice (SmartChoice), a leading technology company, today announced the implementation of a successful hosted voice solution for the 70th Annual Tony Awards. Broadway’s biggest night took place live from the Beacon Theatre in New York City on June 12, drawing 8.7 million viewers–the show’s best numbers in over a decade.

“Acknowledging the magnitude and prestige of the Tony Awards, we were determined to successfully implement our solutions within a timely manner.” stated Elisa Caro, SmartChoice’s Director of Sales. “The entire phone system was installed and fully operational the day after contract agreements were signed.”

The Tony Awards ceremony is internationally renowned, requiring a great deal of planning and coordination between different departments and outside parties. After careful review of top VoIP providers, the Tony Awards’ IT department carefully selected SmartChoice as the indisputable choice to implement their phone solution based on their reputation for fast execution and expert solutions. Offering unsurpassed network reliability, uptime and support, SmartChoice remains an industry leader in end-to- end telecommunications.

Two weeks before the ceremony, the company dispatched SmartChoice-Expert Technicians to the Beacon Theatre to implement the system, including installation of one router, two switches, and twenty-five SmartChoice-Certified phones including phone numbers. Prior to and during the event, calls were exchanged over SmartChoice’s Hosted Network regarding everything from customer service to event logistics–with 100% uptime and no missed calls. Utilizing SmartChoice’s reliable and redundant network, the Tony Awards staff was able to fully concentrate on running the event, with no issues in their phone service.

This year’s Tony Awards reached the highest ratings in 15 years, due in large part to the popularity and success of critically-acclaimed hip-hop musical, Hamilton–winner of 11 Tony Awards from a record 16 nominations. With the tremendous buzz surrounding this year’s ceremony, SmartChoice’s network provided fast and efficient connectivity, allowing for successful pre-planning and an outstanding show.

For more information regarding SmartChoice’s products and services, please visit https://smartchoiceus.com/.

SmartChoice opens an additional sales office in Midtown Manhattan.

June 13, 2016

SmartChoice (SmartChoice), a leading technology company, today announced the opening of a new sales office in Midtown Manhattan. The expansion stems from exceptional company growth, heavy customer demand, and rapid increase in business accounts. The new facility is expected to accommodate up to 50 Account Executives as part of SmartChoice’s goal to increase workforce to keep up with rising demand. The company currently has additional offices in New York, New Jersey, Missouri as well as several data centers nationwide.

“This expansion is a testament to our tremendous growth and what we aim to accomplish going forward,” stated Jarrett Wolfe, Partner of Smart Choice. “The office was designed with some of our latest and most-advanced technology solutions, so customers can experience the advantages of our products and services first-hand.”

The new location becomes the largest SmartChoice sales office to date and is fully equipped with SmartChoice-Certified phones and technology. All infrastructure, audiovisual, and network cabling was completed in-house by SmartChoice-Certified Technicians–providing the office with the same reliable service and support that SmartChoice offers their customers. The space was meticulously designed to showcase SmartChoice’s product line while conducting in-office demonstrations, trainings, and presentations to current and potential clients.

The office also offers a beautiful view of the Marsh & McLennan Public Plaza–a park area filled with seats and tables to accommodate visitors. The Plaza is an especially high-traffic area because of the multiple NYC food trucks nearby, providing the ideal location for people to enjoy their lunches outdoors and enjoy the scenery. As part of their free Wi-Fi initiative in New York City, SmartChoice is now offering complimentary high-speed Wi-Fi to all visitors of the park and the surrounding area. SmartChoice seeks to provide more Wi-Fi hotspots throughout the city within the near future.

SmartChoice’s new office is located at 56 West 45th Street, 2nd Floor. Interested parties looking to discuss their infrastructure and hosted services options are encouraged to contact an SmartChoice Representative at (800) 217-3096.

SmartChoice is now offering complimentary Wi-Fi for visitors of the Marsh & McLennan Public Plaza.

May 26, 2016

NEW YORK, NY — SmartChoice (SmartChoice), a leading telecommunications provider, today announced they are offering complimentary Wi-Fi for visitors of the Marsh & McLennan Public Plaza located at 1166 Avenue of the Americas. The park passes through West 45th and 46th Street and between 5th and 6th Avenue, respectively. The decision to supply free Wi-Fi comes after the company’s move to a larger office space located directly across from the Plaza.

“We have such a wonderful view of the plaza from our second floor office window,” stated Basil Stepanov, SmartChoice’s Chief Technology Officer. “With wireless being one of our most popular services, we felt the need to share our reliable network with those spending time near our office.”

The Marsh & McLennan Public Plaza is an especially high-traffic area because of the multiple NYC food truck vendors that occupy 46th Street (also known as Little Brazil). The Plaza is also home to the abstract sculpture Throwback (1.3) created by Tony Smith, as well as Marsh & McLennan’s 9/11 Memorial by Richard Fleischner. There are built-in benches and tables with chairs, making it the ideal spot for people to enjoy their lunches outdoors, or just to enjoy the scenery. With summer approaching, the amount of park-goers is expected to increase significantly.

SmartChoice Wi-Fi can be accessed by logging on to the “A-FREE-WIFI-SERVICE” SSID in the list of available networks. For a limited time, SmartChoice is also offering a free month of phone and internet service. Interested parties are encouraged to send an email to [email protected] to learn more about this offer.

SmartChoice has been widely recognized for their leading network security, unsurpassed reliability and around the clock support. For more information on SmartChoice’s products and services, please visit www.smartchoiceus.com.

SmartChoice has been named one of the 2016 Best Places to Work by Business Intelligence Group.

May 20, 2016

NEW YORK, NY — The Business Intelligence Group today announced that it has awarded SmartChoice (SmartChoice) a Best Places to Work in their inaugural business award contest. The organization sought to identify companies that are actively working to improve their own performance through efforts to challenge employees in environments that makes work fun and engaging.

“Being recognized as one of the 2016 Best Places to Work is an incredible honor especially because it is based directly upon our employee feedback,” said Jarrett Wolfe, CEO of Smart Choice. “We continue to foster a welcoming, innovative and collaborative team-oriented environment and are extremely proud of our company culture.”

Researchers, including Gallup, have determined that employee satisfaction and engagement are key indicators for employee productivity and customer satisfaction, which ultimately results in improved profitability and growth.

“Congratulations to the entire team for making employees satisfaction and performance a priority at SmartChoice,” said Russ Fordyce, managing director of the Business Intelligence Group. “Employees have voted and provided clear evidence that this is a special company, one where executive leadership and management focuses on making work more than…just work!”

Nominations for the Best Places to Work award were submitted to the Business Intelligence Group in April. Current and former Smart Choice employees were then asked to rate the company online for overall satisfaction and performance.

About SmartChoice

As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and worldwide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry and business award programs, business executives—those with experience and knowledge—judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.