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SmartChoice and FPWA’s Group Purchasing Services form partnership to offer discounted pricing.

August 3, 2016

NEW YORK, NY– SmartChoice (SmartChoice), a leading technology provider, today announced their partnership with The Federation of Protestant Welfare Agencies’ (FPWA) Group Purchasing Services (GPS). With this new partnership, SmartChoice becomes the first telecommunications consulting and management company to join GPS.

“GPS continually looks for opportunities to provide innovative technologies and sustainable products and services to our purchasing partners, stated John Goodwin, Group Purchasing Manager for FPWA”. “We believe communication matters. Organizations that communicate well are stronger, smarter, and more effective at creating change.”

GPS connects FPWA members, Worker Cooperatives, and nonprofit agencies with 501(c) (3) status in a purchasing partnership where they enjoy the benefits of discounted pricing from vendors without buying large quantities. Taking a strategic approach to their partner’s business needs, GPS carefully selects vendors based on values such as customer service, reliability, integrity, affordability and more.

As a full-service telecommunications provider, SmartChoice offers a wide range of services including their “5 Tools of Enterprise” which consists of cabling infrastructure, hosted voice, data/internet, wireless and audiovisual solutions. Unlike most telecom providers, Smart Choice designs fully customizable solutions focusing on specific company needs–eliminating unnecessary costs associated with traditional service packages. By pinpointing each company’s exact needs, SmartChoice designs cost-effective, flexible and scalable solutions that help boost productivity and efficiency.

“We are excited to be partnered with GPS and look forward to providing our solutions for FPWA members,” stated Elisa Caro, SmartChoice’s Director of Sales. “With the best service and support in the industry combined with our low pricing structure, we are confident in our ability to strengthen and enhance our customer’s telecom experience.”

SmartChoice has built a reputation for superior service with unsurpassed reliability and 24x7x365 U.S. based support. As recent recipients of the 2016 Best Places to Work Award, the company continues to display excellence internally and to their customers. For more information on SmartChoice’s products and services, please visit www.smartchoiceus.com. For information on FPWA Group Purchasing Services, please visit www.fpwa.org.

As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and worldwide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime.

The Federation of Protestant Welfare Agencies (FPWA) is an anti-poverty, policy and advocacy nonprofit with a membership network of nearly 200 human services and faith-based organizations. FPWA has been a prominent force in New York City’s social services system for more than 93 years, advocating for fair public policies, collaborating with partner agencies, and growing its community-based membership network to meet the needs of New Yorkers. FPWA strives to build a city of equal opportunity that reduces poverty, promotes upward mobility, and creates shared prosperity for all New Yorkers.

FPWA offers, free of charge, a Group Purchasing Service (GPS) for its members, Worker Cooperatives, and nonprofit agencies with 501(c) (3) status.

GPS is committed to providing and managing the most effective and efficient procurement service that stimulates positive outcomes for our partners to further strengthen their programs and initiatives. Our vision is to encourage greater awareness and practice sustainable purchasing in every purchasing decision.

Major snowstorm expected to hit the Northeastern United States this weekend.

January 19, 2016

Dear Valued Smart Choice Customer:

According to the National Weather Service, a major snowstorm is expected to hit the Northeastern United States this weekend. As your telecommunications provider, we assure you this will not affect our normal day-to-day operations.

Our network is meticulously designed to operate efficiently and reliably in inclement weather. We have our Inbound Disaster Recovery (IDR) procedures already in place for your protection. As always, we provide 24/7/365 support with operations personnel on standby for your convenience.

SmartChoice understands that the imminent weather conditions may hinder your travel routine. Remember, as a SmartChoice customer, you have access to benefits such as Voicemail to Email, Auto-Attendant, Softphone, and Call Forwarding so you can be reached at any time.

At SmartChoice, we value and appreciate your confidence in us regarding your telecommunications and networking needs. If you have any questions, or require assistance at any time, please do not hesitate to contact our support center at 800-217-3096 or e-mail [email protected].

Thank you and we hope you are safe during this time.

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit https://smartchoiceus.com.

SmartChoice and Axiom Fiber announce partnership to provide dark fiber solutions to the NYC Metropolitan area.

July 13, 2016

NEW YORK, NY– SmartChoice (SmartChoice), a leading technology provider, announced today its partnership with Axiom Fiber Networks, a telecommunications infrastructure dark and lit services provider. Following the partnership, SmartChoice will now offer dark fiber services and custom solutions to customers in the New York Metropolitan area.

“Purchasing dark fiber is the perfect solution for companies requiring consistent network scalability due to unpredictable bandwidth needs,” stated Jarrett Wolfe, Managing Partner at SmartChoice. “Smart Choice is proud to directly offer dark fiber solutions to customers looking for access and control of virtually unlimited bandwidth.

Axiom Fiber Networks’ resilient core network operates within close proximity of each building in Midtown and Lower Manhattan, allowing high quality fiber connectivity anywhere in the New York Metropolitan area. The company is comprised of a team of experts, experienced on the intricacies of building and operating dark fiber networks within the complex New York City landscape.

“As bandwidth needs grow, so too does the need for supporting network infrastructure,” said John Trodden Jr., Senior Vice President of Sales at Axiom Fiber Networks. “With this partnership, Smart Choice customers will now be able to utilize Axiom’s efficient and robust dark fiber network with speed, simplicity and confidence.”

Fiber connectivity is widely considered to be the most reliable and redundant Internet connection available today. Smart Choice’s current fiber network offers reliable, lightning fast speeds using the highest-grade redundant equipment backed by dependable service level guarantees. Their Network Operations Center provides 24x7x365 U.S. based customer support with around the clock monitoring and maintenance. For companies requiring hands-on network performance management, scalability and latency control, purchasing dark fiber is the optimal solution.

SmartChoice and Axiom Fiber Networks are committed to offering reliable, scalable and expert fiber solutions to their customers. This new partnership will allow customers to access dark fiber straight from their provider, SmartChoice, and eliminate the need for “middlemen” fiber providers. SmartChoice will be able to offer lower costs due to the direct access and elimination of commission fees associated with mainstream vendor partnerships.

For more information about SmartChoice’s products and services, please visit www.smartchoiceus.com.

For more information about Axiom Fiber Networks, or if you are a VAR Systems Integrator or Channel partner and have interest in selling Axiom Fiber’s services, please fill out an application and a member of their team will contact you.

As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and worldwide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. To learn more about SmartChoice, please visit www.smartchoiceus.com or follow the company on Facebook, Twitter and LinkedIn.

Axiom Fiber Networks provides telecommunications infrastructure services over its fiber network to carriers and enterprise customers in the greater NYC Metropolitan region. We offer dark fiber and custom networking solutions, focused on creating the best customer experience from sale through implementation, and ongoing service life-cycle management. Our business philosophy is based on offering operationally efficient solutions with flexible business terms, and delivered with speed, simplicity, and confidence. To learn more about Axiom Fiber, please visit www.axiomfiber.com or follow the company on Twitter and LinkedIn.

Tequila Avión makes the Smart Choice when choosing a telecommunications partner.

June 7, 2016

NEW YORK – Tequila Avión is staying connected and exceeding their sales and marketing goals with the help of leading telecommunications provider, SmartChoice (SmartChoice). Utilizing SmartChoice’s Hosted Network, Tequila Avión continues to effectively communicate and correspond with customers, partners and industry professionals on a daily basis.

“Given the growing demand for our products, we need to ensure we are always accessible via phone, email and social media,” stated Zach Travis, Social Media Manager of Tequila Avión. “SmartChoice has continued to work with us to make sure we are always connected.”

Tequila Avión was founded by Ken Austin, a long time tequila aficionado and entrepreneur. From being featured in the hit HBO program Entourage, to being voted World’s Best Tasting Tequila, the brand continues to increase awareness and generate sales growth. Operating out of their New York Headquarters in Midtown Manhattan, Tequila Avión continues to be the fastest growing brand in their segment.

To accommodate the office space, SmartChoice designed and provided infrastructure solutions including low voltage cabling and installation of routers, circuits and switches. The infrastructure was customized specifically for Tequila Avión’s business needs, with careful attention to placement of access points and jacks to ensure maximum efficiency. Using SmartChoice’s Hosted Network, daily operations include communicating via SmartChoice-Certified Phones, accessing internet (wired and wireless) and sending and receiving eFax’s–all at above industry standard speeds.

“As a high-profile brand that is constantly marketing and interacting constantly, network uptime and reliability is of the utmost importance,” stated Basil Stepanov, SmartChoice’s Chief Technology Officer. “Considering the increased interest for Tequila Avión’s products, we have designed their network to be flexible and scalable so they can continue to thrive without any setbacks in service or speed.”

In addition to Tequila Avión, SmartChoice continues to provide customized solutions and reliable services to their customers. For more information regarding SmartChoice products and services, please visit www.smartchoiceus.com.

SmartChoice Achieves Full Interoperability with Yealink Desktop and Wireless IP Phones

June 20, 2016

New York, NY – SmartChoice (SmartChoice), a leading technology provider, today announced the successful completion of interoperability testing for the Yealink Desktop IP and Wireless IP phone product lines. Upon completion of testing, the company has verified full compatibility with SmartChoice’s Hosted Network, adding more options to the company’s diverse portfolio of Smart Devices.

The Yealink Desktop series includes T2 and T4 Series IP phones consisting of enterprise-grade IP phones, Gigabit IP phones, and touch screen IP phones–offering a vast range of options for all business environments. The T4 Series also features the SIP VP-T49G which offers seamless person-to-person contact by video call or video conferencing–ideal for executives and teleworkers. Yealink’s Wireless IP phone series includes the W52P and W56P IP DECT phones, which are both equipped to address the communication needs for on-the-go workers in various industries while providing clear and efficient wireless communications.

As the global leading provider of unified communication solutions, Yealink is dedicated to providing excellent voice quality with high-resolution, user-friendly interfaces guaranteed to improve communication and productivity within businesses. When implemented with SmartChoice’s advanced and reliable network, users are able to fully utilize the complete functionality and capabilities of the Yealink product line, ensuring customer satisfaction and easy collaboration.

As part of testing, SmartChoice also issued demo phones to employees in several departments to obtain feedback based on everyday use. “The call and sound quality is very clear and the touchscreen interface gives me access to all features with the click of a button,” stated Berenice Infante, Account Manager at SmartChoice. “With high volumes of inbound and outbound calls per day, my Yealink [SIP T48G] makes it easy to keep track of call information allowing me to operate more efficiently.”

The compatibility between Yealink and Smart Choice will allow customers to enjoy the best of both brands, including high quality sound, responsive user interfaces, video conferencing collaboration and much more. Backed by SmartChoice’s 24x7x365 support and lifetime warranty, Yealink business phones are the ideal solution for businesses looking to increase productivity and boost performance.

For more information on SmartChoice’s products and services, please visit www.smartchoiceus.com.

SmartChoice keeps 70th Annual Tony Awards connected with fast and reliable hosted voice solutions.

June 14, 2016

NEW YORK – SmartChoice (SmartChoice), a leading technology company, today announced the implementation of a successful hosted voice solution for the 70th Annual Tony Awards. Broadway’s biggest night took place live from the Beacon Theatre in New York City on June 12, drawing 8.7 million viewers–the show’s best numbers in over a decade.

“Acknowledging the magnitude and prestige of the Tony Awards, we were determined to successfully implement our solutions within a timely manner.” stated Elisa Caro, SmartChoice’s Director of Sales. “The entire phone system was installed and fully operational the day after contract agreements were signed.”

The Tony Awards ceremony is internationally renowned, requiring a great deal of planning and coordination between different departments and outside parties. After careful review of top VoIP providers, the Tony Awards’ IT department carefully selected SmartChoice as the indisputable choice to implement their phone solution based on their reputation for fast execution and expert solutions. Offering unsurpassed network reliability, uptime and support, SmartChoice remains an industry leader in end-to- end telecommunications.

Two weeks before the ceremony, the company dispatched SmartChoice-Expert Technicians to the Beacon Theatre to implement the system, including installation of one router, two switches, and twenty-five SmartChoice-Certified phones including phone numbers. Prior to and during the event, calls were exchanged over SmartChoice’s Hosted Network regarding everything from customer service to event logistics–with 100% uptime and no missed calls. Utilizing SmartChoice’s reliable and redundant network, the Tony Awards staff was able to fully concentrate on running the event, with no issues in their phone service.

This year’s Tony Awards reached the highest ratings in 15 years, due in large part to the popularity and success of critically-acclaimed hip-hop musical, Hamilton–winner of 11 Tony Awards from a record 16 nominations. With the tremendous buzz surrounding this year’s ceremony, SmartChoice’s network provided fast and efficient connectivity, allowing for successful pre-planning and an outstanding show.

For more information regarding SmartChoice’s products and services, please visit https://smartchoiceus.com/.