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SmartChoice has been named one of the 2016 Best Places to Work by Business Intelligence Group.

May 20, 2016

NEW YORK, NY — The Business Intelligence Group today announced that it has awarded SmartChoice (SmartChoice) a Best Places to Work in their inaugural business award contest. The organization sought to identify companies that are actively working to improve their own performance through efforts to challenge employees in environments that makes work fun and engaging.

“Being recognized as one of the 2016 Best Places to Work is an incredible honor especially because it is based directly upon our employee feedback,” said Jarrett Wolfe, CEO of Smart Choice. “We continue to foster a welcoming, innovative and collaborative team-oriented environment and are extremely proud of our company culture.”

Researchers, including Gallup, have determined that employee satisfaction and engagement are key indicators for employee productivity and customer satisfaction, which ultimately results in improved profitability and growth.

“Congratulations to the entire team for making employees satisfaction and performance a priority at SmartChoice,” said Russ Fordyce, managing director of the Business Intelligence Group. “Employees have voted and provided clear evidence that this is a special company, one where executive leadership and management focuses on making work more than…just work!”

Nominations for the Best Places to Work award were submitted to the Business Intelligence Group in April. Current and former Smart Choice employees were then asked to rate the company online for overall satisfaction and performance.

About SmartChoice

As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and worldwide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry and business award programs, business executives—those with experience and knowledge—judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

SmartChoice Announces Goal to Double Staff by Year’s End

SmartChoice seeks to add new talent to their team to help with heavy customer demand.

May 12, 2016

SmartChoice (SmartChoice), a leading technology company, today announced their goal to double staff by the end of the year. The expansion of their workforce comes as a result of increasingly heavy demand for SmartChoice’s products and services.

SmartChoice is a full-service telecommunications provider offering solutions in Voice, Data, Infrastructure, Audiovisual and LAN/WAN Management. As one of the first Hosted PBX and VoIP providers in existence, SmartChoice has built a reputation for reliability and around the clock support. The company’s ability to identify and train key talent has allowed them to build an elite team committed to providing superior service.

Since inception, SmartChoice has generated consistent growth in business, partnerships and new customers¬. Today, they continue to provide personalized service with customized solutions for industries such as retail, legal, real estate, healthcare, finance, and more. With the recent move to a larger office in Midtown Manhattan, the company aims to expand their team in order to effectively keep up with customer demand.

“Given our rapid business growth and high volume of demand, we are looking to bring in a significant number of new talent to help drive our efforts forward,” stated Jarrett Wolfe, CEO of Smart Choice. “We are proud of our continued success and look forward to expanding our team.”

SmartChoice offers fun office environments, excellent work/life balance and comprehensive benefits including insurance (medical, dental, life, disability), 401k, office lunches, social events, paid time off, and more. Applications are currently being accepted for several departments including Sales, Client Relations, Technical Support, and Infrastructure. Interested applicants are encouraged to visit SmartChoice’s Careers page, and stay tuned to social media updates via LinkedIn, Twitter and Facebook.

For more information about SmartChoice, please visit https://smartchoiceus.com/.

SmartChoice Now Registered in the System for Awards Management (SAM)

SmartChoice is now registered to be awarded contracts by the Government.

May 5, 2016

SmartChoice (SmartChoice), a leading telecommunications provider, today announced their activation in the System for Award Management (SAM). As an approved member of SAM, Smart Choice is now registered to be awarded with business contracts by federal agencies and contractors.

The System for Award Management is a federally owned and operated website providing detailed breakdowns of company information for agencies to filter through. With SAM, companies can be searched based on criteria such as size, location, ability, experience, ownership and more. Based on their specific requirements, they can narrow searches down and choose the best fit for their respective entities. SAM also incorporates the Online Representations and Certifications Applications (ORCA) system which can be used to verify that the firm meets certain Federal requirements.

“The System for Award Management acts as a great marketing tool allowing government agencies and contractors to find us based on their search criteria,” stated Ryan Tross, SmartChoice’s Marketing Manager. “As an end-to-end provider, we are confident in our ability to meet the specific needs of those seeking telecommunications solutions.”

Under SAM, Smart Choice looks to expand their hosted network and attract a larger client base. With advanced network encryption backed by full 24x7x365 support, SmartChoice makes an ideal solution for government entities looking for a secure, reliable provider.

Government agencies and contractors looking to contract SmartChoice can access the company through the Systems for Awards Management. For more information regarding SmartChoice’s products and services, please visit www.smartchoiceus.com.

SmartChoice Offers Eco-Friendly and Affordable Solutions for Businesses

April 21, 2016

SmartChoice is making a conscious effort to preserve the environment by recommending businesses move their systems to the SmartChoice Hosted Network. As one of the first Hosted PBX and VoIP companies in existence, SmartChoice has prevented tens of thousands of pounds of equipment from ending up in landfills and ultimately contaminating the earth over the past 12 years of offering Cloud Solutions.

“With on-premise PBX systems lasting about 3-5 years on average, we’ve saved thousands of legacy PBX phone system hardware and equipment from being thrown out,” stated Ken Estes, SmartChoice’s Director of Implementation. “Our Hosted Cloud is an ideal solution for those looking to save money and gain greater control of their system–all while helping to preserve the environment.”

Given the steady increase in the need for flexibility and mobility, a cloud system is an integral component in the future of enterprise. Legacy PBX systems require considerable time, money and resources which can hinder communications and cease business operations during repairs. Removal and replacement of parts can also be an ongoing process with on-premise systems resulting in more hardware disposal and more pollution. Since SmartChoice’s inception in 1998, they have been offering innovative and eco-friendly solutions to benefit their customers while making sure they are environmentally responsible.

SmartChoice’s Hosted Network offers other green solutions such as telecommuting and eFax as well. Telecommuting allows workers to work remotely from home meaning less cars on the road to pollute the environment due to gas emissions. Businesses using eFax are also able to save paper by sending and receiving faxes via email.

Additional Benefits:

• Flexibility – SmartChoice’s Network adapts to changes and can easily onboard new users. Legacy systems may require additional hardware and physical IT presence to complete necessary actions.
• Instant Upgrades – The latest features and capabilities are consistently integrated into SmartChoice’s system so you don’t have to spend time and money to upgrade.
• Easy Management – Manage your phone system conveniently through SmartChoice’s OMNI Portal saving the headache of having to send an IT person to remote locations to perform basic maintenance.

SmartChoice continues to encourage their customers to be environmentally conscious when choosing a phone system. For more information about SmartChoice’s products and services, please visit www.smartchoiceus.com.

SmartChoice Keep Customers Connected with Reliable Data Center Partnerships

In a world where staying connected is increasingly vital to both businesses and individuals, finding a telecommunications partner that takes a zero downtime goal seriously is crucial. SmartChoice is one company who have celebrated achieving this goal despite extreme weather and other challenges.

April 14, 2016

NEW YORK, NY – SmartChoice (SmartChoice), a leading end-to-end telecommunications provider, recently announced their partnership with leading telecommunications and data center company, Bluebird Network. Through this partnership, SmartChoice adds another data center, Bluebird Underground, to SmartChoice’s existing reliable and redundant network.

SmartChoice’s network was carefully designed with four major pillars in mind: reliability, security, flexibility, and scalability. With a guarantee of 100% uptime, SmartChoice continues to deliver on their promise as evidenced in extreme weather conditions such as during Superstorm Sandy.

“We are 100% committed to maintaining 100% uptime under any circumstance,” stated SmartChoice’s Chief Technology Officer, Basil Stepanov. “That includes extreme weather and natural disasters.”

Eighty-five feet below ground in Springfield, Missouri resides SmartChoice’s newest data center, Bluebird Underground—a Bluebird Network Facility (Missouri Chamber’s 2015 Fast Track Award Winner). Encased by natural limestone, the site is ideal for providing voice and data services thanks to its underground protection from most natural and man-made disasters.

The data center’s back-up generators and battery plant are safely protected underground providing protection from during any sort of above ground catastrophe that may occur. Customer equipment is stored in cabinets and kept under temperature-controlled settings for optimization.

“The Bluebird Underground Objective describes us best – Below Ground; Above Standards” commented Michael Morey, President and CEO of Bluebird Network. “As a SOC 2 compliant data center, our objective reflects Bluebird’s commitment to meeting and exceeding the ever-evolving industry tier standards, critical component redundancies, and importance of maintaining a 100% uptime assurance to our customers.”

In addition to Bluebird Underground, SmartChoice continues to maintain strong partnerships with exceptional companies such as Telx, Level 3 Communications, Google Cloud, and Amazon Web Services. Stepping into 2016 and beyond, SmartChoice confidently maintains their guarantee of “100% uptime,” and is largely due to their expert leadership and partnering with reliable data centers.

For more information regarding SmartChoice’s products and services, please visit www.smartchoiceus.com.

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.

SmartChoice Becomes Authorized Polycom Partner Offering Full Support for Video Conferencing

Authorized Polycom Partner, SmartChoice, now supports and certifies full line of Polycom video conferencing devices.

April 7, 2016

SmartChoice (SmartChoice), a leading telecommunications provider, is proud to announce their partnership with Polycom, Inc. SmartChoice is now offering the full line of Polycom video conferencing devices to customers looking to enhance their collaboration needs.

In an ever-changing workplace the need for collaboration across multiple platforms is steadily increasing. Conversations have evolved past the traditional office, creating more opportunities for remote communication. With the growing demand for video capabilities in industries such as telemedicine, legal and retail, business productivity is absolutely dependent on having the right tools.

SmartChoice has declared their desire for achieving complete interoperability with video conferencing tools, and have successfully tested and certified the Polycom product line for compatibility– including the popular VVX Series Business Media Phones, RealPresence Group Series, and all others.

“We’ve performed rigorous exploratory and ad-hoc testing for compatibility within our global network,” stated Scott Talley, SmartChoice’s Director of Implementation. “We are proud to announce full interoperability between our SmartChoice Network and all Polycom video conferencing devices.”

Benefits Include:

• Customizable Solutions – SmartChoice’s network fully supports your audiovisual needs and will design a solution to meet your exact specifications.
• Network Encryption – Devices used on SmartChoice’s network offer full encryption ensuring complete privacy and security between users.
• Reliability & Support – Enjoy the comfort of Polycom’s advanced technology backed by SmartChoice’s 24x7x365 network support and Smart Hands.

SmartChoice is known for their complete “5-Tools of Enterprise” consisting of Voice, Data, Infrastructure, Audiovisual, and LAN/WAN Management. With video conferencing encompassing elements from each category, Polycom’s product line presents an optimal solution for customers.

Polycom SmartChoice-Certified video conferencing devices are readily available to customers. Interested customers should contact their SmartChoice representative or call 800-217-3096 for more details.

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.