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September 8, 2016

NEW YORK, NY – SmartChoice (SmartChoice), a leading technology company, today announced their accreditation from the Better Business Bureau (BBB). Earning an A+ rating, SmartChoice has effectively demonstrated the eight principles of the BBB’s Standards for Trust, which includes a commitment to make a good faith effort to resolve any customer complaints and uphold the BBB Code of Business Practices.

“At Smart Choice, we are fully focused on meeting our customer’s specific needs while offering the most reliable services available in the industry today,” stated Jarrett Wolfe, Partner at SmartChoice. “We hope our BBB Accreditation will help to provide transparency to our customers, allowing us to maintain trust and build stronger relationships.”

SmartChoice acts as a single point of contact for all telecom needs. The company prides themselves on focusing on their customer’s needs rather than the traditional “take it or leave it” service packages. By carefully listening to customers and discussing current and future telecom needs, they are able to create cost-effective, customizable solutions for each respective business. SmartChoice’s knowledgeable agents are also available 24x7x365 to monitor network activity and provide expert support when needed.

Customers continue to choose SmartChoice for their superior service and exceptional customer support. BBB’s accreditation further acknowledges SmartChoice’s commitment towards transparency, ethical business practices and accuracy in advertisements of products and services–helping to build trustworthy relationships with clients. For more information regarding SmartChoice, please visit www.smartchoiceus.com.

As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and worldwide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime.

BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. All BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Reviews on more than 5.3 million businesses, 11,000 Charity Reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Please visit www.bbb.org for more information.

SmartChoice’s Smart PBX recognized for exceptional innovation by TMC.

August 22, 2016

NEW YORK, NY– SmartChoice (SmartChoice), a leading technology company, today announced that TMC, a global integrated media company, has named Smart PBX a 2016 Communications Solutions Product of the Year.

“Smart Choice is proud to be a recipient of the 2016 Communications Solutions Product of the Year award for Smart PBX,” stated Jarrett Wolfe, Partner at SmartChoice. “At SmartChoice, we listen to our customers’ specific business needs, design and integrate valuable features into our platform, and continue to provide the reliability, convenience and expertise that we are known for.”

SmartChoice’s Smart PBX gives users the advantage of an advanced call routing system without the burden of managing the system themselves. Smart PBX can be run over TI, cable, EoC and fiber lines, and provides significantly more functionality and enhancements than a traditional PBX–at a fraction of the cost. As a cloud system, the PBX resides offsite saving customers the expenses associated with buying and upgrading telecom system hardware, and eliminates costly maintenance contracts.

Customers can enjoy the ability to fully customize their Smart PBX features to meet their exact business needs, instead of the typical “take it or leave it” packages offered by competitors. Users can also easily manage their Smart PBX features online with just a few clicks using SmartChoice’s advanced web portal, OmniVoice. Some standard Smart PBX features include SmartRing, Softphones and Voicemail to Email, giving users added mobility and flexibility. With enhanced features such as Call Recording, Call Queue Analytics and Web Receptionist, users are able to completely control and manage their call data directly within the portal as needed. SmartChoice Certified Engineers are consistently working to add and upgrade features for customer convenience and are available 24x7x365 to offer full support.

“Congratulations to SmartChoice for being honored with a Communications Solutions Product of the Year Award”, said Rich Tehrani, CEO, TMC. “Smart PBX is truly an innovative product and is amongst the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications. I look forward to continued excellence from SmartChoice in 2017 and beyond.”

For information about SmartChoice’s products and services, please visit www.smartchoiceus.com.

As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and worldwide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime.

TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as one million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; DevCon5 – HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo; IoT Evolution Developers Conference; MSP Expo; Real Time Web Communications and more.

For more information about TMC, visit www.tmcnet.com.

SmartChoice earns a spot on the prestigious Inc. 5000 List.

August 17, 2016

NEW YORK, NY– Inc. magazine today ranked SmartChoice, a leading technology provider, on its 35th annual Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small businesses. Companies such as Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees of the Inc. 5000.

“As a leader in the telecom industry, Smart Choice is extremely proud to be named one of the nation’s fastest growing private companies,” stated Jarrett Wolfe, Partner at SmartChoice. “This award is a testament to our entire team’s ongoing commitment to provide reliable service, around-the-clock support and fully customizable solutions.”

Smart Choice acts as a single point of contact for all of their customers’ telecom needs. As a full-service telecom provider, SmartChoice specializes in solutions for Hosted PBX, SIP Trunking, data, internet, infrastructure and more. The company prides themselves on providing personalized, cost-effective solutions customized specifically for each client. Additionally, SmartChoice’s U.S. Based Support Team provides 24x7x365 system monitoring, support and maintenance allowing customers to focus on their core business, not their network infrastructure.

“The Inc. 5000 list stands out where it really counts,” says Inc. President and Editor-In-Chief Eric Schurenberg. “It honors real achievement by a founder or a team of them. No one makes the Inc. 5000 without building something great – usually from scratch. That’s one of the hardest things to do in business, as every company founder knows. But without it, free enterprise fails.”

The 2016 Inc. 5000, unveiled online at Inc.com is the most competitive crop in the list’s history. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.

For more information regarding SmartChoice’s products and services, please visit www.smartchoiceus.com. For more information about Inc. magazine, please visit www.inc.com.

As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and worldwide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime.

Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today’s innovative company builders. Winner of the National Magazine Award for General Excellence in both 2014 and 2012. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 15,000,000 today. For more information, visit www.inc.com.

The Inc. 5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list of the nation’s most successful private companies has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates their remarkable achievements. The event also offers informative workshops, celebrated keynote speakers, and evening functions.

For more information on Inc. and the Inc. 5000 Conference, visit http://conference.inc.com/.

August 10, 2016

NEW YORK, NY– SmartChoice (SmartChoice), a leading technology provider, today announced the launch of a new live chat feature on www.smartchoiceus.com. The online chat system aims to provide immediate support and feedback to potential customers inquiring about the company’s products and services.

“GPS continually looks for opportunities to provide innovative technologies and sustainable products and services to our purchasing partners, stated John Goodwin, Group Purchasing Manager for FPWA”. “We believe communication matters. Organizations that communicate well are stronger, smarter, and more effective at creating change.”

As an end-to-end telecommunications provider, SmartChoice offers 24x7x365 support, remote troubleshooting and network monitoring via their Network Operations Center (NOC). SmartChoice-Certified Technicians are available around the clock to help with questions of any kind including consultation, technical support, sales and more. The implementation of online chat creates an additional platform to receive support in a less formal and more practical setting, allowing users to continue to multi-task while getting the answers they need.

“At Smart Choice, our customers are our number one priority,” stated Michelle Thompson, Client Services Manager at SmartChoice. “We hope this feature will encourage existing and potential customers to seek more information about SmartChoice while enjoying the convenience and comfort that comes with using a live chat service.”

SmartChoice primarily aims to target new customers; however existing customers will certainly be able to reap the benefits as well. Existing customers can make inquiries regarding information on existing or additional services and be able to receive links to necessary documentation directly through the chat window. Furthermore, if customers have issues requiring escalation, Tech Support can easily open a support ticket for further investigation.

SmartChoice continues to provide innovative and convenient solutions to their customers. For more information regarding SmartChoice’s products and services, you can reach Tech Support at (800) 217-3096, [email protected] , or via the live chat system at www.smartchoiceus.com.

SmartChoice and FPWA’s Group Purchasing Services form partnership to offer discounted pricing.

August 3, 2016

NEW YORK, NY– SmartChoice (SmartChoice), a leading technology provider, today announced their partnership with The Federation of Protestant Welfare Agencies’ (FPWA) Group Purchasing Services (GPS). With this new partnership, SmartChoice becomes the first telecommunications consulting and management company to join GPS.

“GPS continually looks for opportunities to provide innovative technologies and sustainable products and services to our purchasing partners, stated John Goodwin, Group Purchasing Manager for FPWA”. “We believe communication matters. Organizations that communicate well are stronger, smarter, and more effective at creating change.”

GPS connects FPWA members, Worker Cooperatives, and nonprofit agencies with 501(c) (3) status in a purchasing partnership where they enjoy the benefits of discounted pricing from vendors without buying large quantities. Taking a strategic approach to their partner’s business needs, GPS carefully selects vendors based on values such as customer service, reliability, integrity, affordability and more.

As a full-service telecommunications provider, SmartChoice offers a wide range of services including their “5 Tools of Enterprise” which consists of cabling infrastructure, hosted voice, data/internet, wireless and audiovisual solutions. Unlike most telecom providers, Smart Choice designs fully customizable solutions focusing on specific company needs–eliminating unnecessary costs associated with traditional service packages. By pinpointing each company’s exact needs, SmartChoice designs cost-effective, flexible and scalable solutions that help boost productivity and efficiency.

“We are excited to be partnered with GPS and look forward to providing our solutions for FPWA members,” stated Elisa Caro, SmartChoice’s Director of Sales. “With the best service and support in the industry combined with our low pricing structure, we are confident in our ability to strengthen and enhance our customer’s telecom experience.”

SmartChoice has built a reputation for superior service with unsurpassed reliability and 24x7x365 U.S. based support. As recent recipients of the 2016 Best Places to Work Award, the company continues to display excellence internally and to their customers. For more information on SmartChoice’s products and services, please visit www.smartchoiceus.com. For information on FPWA Group Purchasing Services, please visit www.fpwa.org.

As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and worldwide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime.

The Federation of Protestant Welfare Agencies (FPWA) is an anti-poverty, policy and advocacy nonprofit with a membership network of nearly 200 human services and faith-based organizations. FPWA has been a prominent force in New York City’s social services system for more than 93 years, advocating for fair public policies, collaborating with partner agencies, and growing its community-based membership network to meet the needs of New Yorkers. FPWA strives to build a city of equal opportunity that reduces poverty, promotes upward mobility, and creates shared prosperity for all New Yorkers.

FPWA offers, free of charge, a Group Purchasing Service (GPS) for its members, Worker Cooperatives, and nonprofit agencies with 501(c) (3) status.

GPS is committed to providing and managing the most effective and efficient procurement service that stimulates positive outcomes for our partners to further strengthen their programs and initiatives. Our vision is to encourage greater awareness and practice sustainable purchasing in every purchasing decision.

Major snowstorm expected to hit the Northeastern United States this weekend.

January 19, 2016

Dear Valued Smart Choice Customer:

According to the National Weather Service, a major snowstorm is expected to hit the Northeastern United States this weekend. As your telecommunications provider, we assure you this will not affect our normal day-to-day operations.

Our network is meticulously designed to operate efficiently and reliably in inclement weather. We have our Inbound Disaster Recovery (IDR) procedures already in place for your protection. As always, we provide 24/7/365 support with operations personnel on standby for your convenience.

SmartChoice understands that the imminent weather conditions may hinder your travel routine. Remember, as a SmartChoice customer, you have access to benefits such as Voicemail to Email, Auto-Attendant, Softphone, and Call Forwarding so you can be reached at any time.

At SmartChoice, we value and appreciate your confidence in us regarding your telecommunications and networking needs. If you have any questions, or require assistance at any time, please do not hesitate to contact our support center at 800-217-3096 or e-mail [email protected].

Thank you and we hope you are safe during this time.

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit https://smartchoiceus.com.