SmartTile 2.0 vs. SolarWindsA long-standing monitoring standard, compared with a platform that also works the carrier.
Looking at SolarWinds alternatives? SolarWinds is a long-standing standard for network monitoring. SmartTile 2.0 monitors too, then opens the ticket in your own system, works the carrier and closes the loop when service is verified back up.
Comparing SolarWinds alternatives?
If you want an established monitoring suite with deep SNMP, NetFlow, configuration and IP address tools, SolarWinds has a lot to offer. If your team loses hours after the alert, SmartTile 2.0 automates the ticket, the carrier and the close-out. Our review found 0 of 12 carrier automation features in SolarWinds.
- SNMP polling and NetFlow traffic analytics
- VPN tunnel health and configuration backup
- IP address management
- ServiceNow sync and on-call tools
- Carrier tickets opened, followed up and closed across 60+ carriers
- Built-in MTR diagnostics
- Bi-directional sync with more ticket systems, including ConnectWise Manage and ManageEngine
- Scheduled fleet firmware updates and location-based alert routing
What happens when a circuit goes down
The biggest difference is the work that follows the alert. Here is who does it.
SmartTile 2.0 vs. SolarWinds, category by category
Features fully included in each category. SmartTile 2.0 covers 122 of 122; SolarWinds fully covers 29.
| Category | SmartTile 2.0 | SolarWinds |
|---|---|---|
| Real-time monitoring and diagnostics | 15 / 15 | 8 |
| Smart alerting and escalation | 9 / 9 | 4 |
| Remote access and device management | 8 / 8 | 2 |
| CarrierAutomate carrier ticket automation | 12 / 12 | 0 |
| ServiceAutomate ITSM sync | 8 / 8 | 1 |
| DeviceAutomate: firmware, access, endpoints | 25 / 25 | 3 |
| CloudAutomate: AWS, Azure, DigitalOcean | 14 / 14 | 2 |
| Visualization and reporting | 11 / 11 | 5 |
| Documentation, training and knowledge | 6 / 6 | 0 |
| Platform and security | 8 / 8 | 4 |
| Business model and partner programs | 6 / 6 | 0 |
| Total (122) | 122 | 29 |
Where the two products differ
A selection of features from the comparison grid, including areas where SolarWinds is strong.
| Feature | SmartTile 2.0 | SolarWinds |
|---|---|---|
| SNMP v2c / v3 polling and bulk discovery | Included | Included |
| NetFlow traffic analytics | Included | Included |
| VPN / IPSec tunnel health monitoring | Included | Included |
| Configuration backup, diff and change ticket | Included | Included |
| IP address manager (IPAM) | Included | Included |
| ServiceNow bi-directional sync | Included | Included |
| ConnectWise Manage | Included | Not included |
| AWS, Azure and DigitalOcean servers as first-class devices | Included | Partial |
| Scheduled fleet firmware updates | Included | Partial |
| Location-based alert routing | Included | Not included |
| Auto-open carrier ticket on hard-down | Included | Not included |
| Voice automation across 60+ internet carriers | Included | Not included |
| 10-attempt carrier ticket guarantee | Included | Not included |
| Automatic RFO lifecycle | Included | Not included |
| Auto-close carrier ticket on restoration | Included | Not included |
How to choose, and how the pricing differs
SolarWinds may suit you better if you want a self-hosted or SaaS monitoring suite with deep network and systems coverage, and your team is happy to handle carriers itself.
Your team monitors many sites and circuits, and spends too much time opening tickets, calling carriers and chasing updates after an outage.
SolarWinds publishes per-node subscription tiers for its self-hosted observability product, with multi-year contracts billed annually.
One plan with every feature included: a platform license, a per-device fee and a per-circuit fee for carrier automation, with no per-location fee.
SmartTile 2.0 vs. SolarWinds: common questions
Is SmartTile 2.0 a good SolarWinds alternative?
It depends on the problem you want to solve. SolarWinds detects and alerts, with deep network tooling. SmartTile 2.0 also monitors, but it is built to carry the outage on through the ITSM ticket and the carrier ticket to a verified fix.
What does SolarWinds do well?
SNMP polling, NetFlow analytics, VPN tunnel health, configuration backup, IP address management and ServiceNow sync.
Does SolarWinds open carrier tickets?
Our review of publicly available information found no automated carrier ticketing in SolarWinds: 0 of the 12 CarrierAutomate features in our comparison. SmartTile 2.0 opens, follows up and closes carrier tickets across 60+ internet carriers.
Do I have to replace SolarWinds to use SmartTile 2.0?
Not necessarily. SmartTile 2.0 works alongside what you already own, and tickets stay in your own system. Bring your current tool list to a demo and we will show you where the two overlap.
How does SolarWinds pricing compare with SmartTile 2.0?
SolarWinds publishes per-node subscription tiers for its self-hosted observability product, with multi-year contracts billed annually. SmartTile 2.0 is one plan with every feature included, priced with a platform license, a per-device fee and a per-circuit fee for carrier automation, with no per-location fee.
See SmartTile 2.0 work an outage from detection to verified fix.
Bring your current tool list. We will map your devices, carriers and ITSM system and show you exactly what SmartTile 2.0 takes off your team’s plate.
Comparison based on SmartChoice’s review of publicly available product information as of October 2026 and counts features fully included in each product’s standard offering. Pricing models reflect public information as of November 2026; confirm current terms with each vendor. Competitor capabilities change; contact us to report an update. SolarWinds is a trademark of its respective owner and is not affiliated with SmartChoice.
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