See what SmartTile does after the alert
Bring your firewalls, carriers and ticketing platform. We’ll show you how SmartTile opens the ITSM ticket, gets the carrier repair ticket moving and tracks every site back to restored, all from one view.
- A live walkthrough built around your own stack
- See an outage go from detection to restoration
- Leave with a rollout plan for one high-friction workflow
Book your SmartTile demo
Grab a time with our team. It takes under a minute to schedule.
- 1Pick a time that works for you
- 2Tell us a little about your stack
- 3See SmartTile run on your environment
Pick a time that works
Choose a slot and we’ll tailor the session to your environment.
A working session on your stack, not a slide deck
Your environment, mapped
Tell us the devices, carriers and ITSM tools you run today. We’ll show which SmartTile automations switch on for that exact stack.
An outage, start to finish
Watch a site go down and see SmartTile confirm it, open the ticket in your ITSM system, open the carrier repair ticket and close the loop when the circuit is back.
One workflow to start with
Leave with a rollout plan for the highest-friction workflow in your environment.
Monitoring tells you something broke. Then the real work starts.
Most tools stop at the alert. Your engineers still confirm the outage, open tickets, call the carrier, wait on hold and chase updates.
Too many portals
Network, cloud, carrier and ITSM tools don’t talk to each other.
Context lives everywhere
Engineers hunt through SharePoint and spreadsheets before they can act.
Carriers eat the day
Opening cases and chasing status pulls skilled people off real work.
More sites, same team
Locations and acquisitions keep growing. Headcount doesn’t.
One automation layer above the tools you already run
DeviceAutomate
Every network, security and cloud device in one live inventory, with firmware tracked and verified.
See device integrations →CarrierAutomate
Repair tickets opened and chased by API or by Joey, our AI voice agent, across AT&T, Verizon, Lumen, Spectrum, Comcast, Zayo, Granite and 60+ other carriers. If a ticket can’t be established, our 24/7/365 U.S.-based NOC takes over.
See carrier integrations →ServiceAutomate
Tickets created in ServiceNow, Jira Service Management, Autotask, Freshservice and more, with site, circuit, device and contact details already attached.
See ITSM integrations →What changes after SmartTile
| Without SmartTile | With SmartTile | |
|---|---|---|
| Detecting an outage | Alert fires; an engineer confirms it by hand | Sustained outage confirmed automatically, false alerts filtered out |
| ITSM ticket | Opened manually, details pasted in | Opened and enriched in your ITSM platform automatically |
| Carrier ticket | Engineer calls, waits on hold, chases updates | Opened and tracked by API or AI voice agent until restored |
| Documentation | Scattered across SharePoint and vendor portals | Attached to the site and device in the Infrastructure Vault |
| Visibility | One dashboard per vendor | Every location on one live map |
Built with multi-location IT teams
“With SmartTile, our teams no longer waste time switching between portals or hunting for documentation. Everything they need to act is in one place, and that efficiency changes how we operate.”
IT leadership, global luxury retailer
Get more from your demo with your stack in hand
Have these handy and we’ll tailor the session to them.
Want a head start? Build your stack on the Network Operations page →
- Your firewall and network vendors (Meraki, FortiGate, Palo Alto, UniFi and so on)
- Your main carriers
- Your ITSM or PSA platform
- Roughly how many locations you support
SmartTile demo FAQ
What happens in a SmartTile demo?
How is SmartTile different from network monitoring software?
Does SmartTile replace my ITSM or monitoring tools?
Which carriers and ITSM platforms does SmartTile support?
Why does SmartTile wait before opening an outage ticket?
Can I try SmartTile before I buy?
Put the work after the alert on autopilot
Book a demo and see SmartTile run against your own environment.
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