Category: Text messaging

How SMS via IVR saves specialty clinics time and money

Posted on by Jordan Fisher
Medical team assisting patients in a busy hospital corridor scene

The Importance of Efficiency In the fast-paced world of healthcare, specialty clinics are continuously seeking ways to enhance operational efficiency and improve patient care. One emerging solution that has gained traction is the integration of SMS (Short Message Service) with IVR (Interactive Voice Response) systems. This article delves into how utilizing SMS through IVR can

Integrating your Global Relay SMS compliance into Microsoft Teams

Posted on by Jordan Fisher
man typing a text on his cell phone

Integrating your Global Relay SMS compliance into Microsoft Teams We realize integrating with your existing Global Relay instance is essential for compliance and accountability. At SmartChoice, our signature Microsoft Teams/SMS channel service makes searching for any employee SMS messages a breeze with our Teams-like line-by-line account of any conversation. No longer will you need to

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