SmartTile:
Network monitoring software that cuts MTTR** with automated carrier & IT intelligence
SmartTile is network monitoring software that acts as a unified intelligence layer for enterprise networks. It detects outages in seconds, automates ticket creation with carriers and directly inside your own IT ticketing system, and gives engineers the device context they need to resolve issues fast, not chase them down.
**MTTR (Mean Time to Repair or Recover) is the average amount of time it takes to fix a failure and restore a system or service to normal operation.
Proactive Visibility for Modern Infrastructure Systems
Managing complex network infrastructure across distributed, cloud-first operations takes more than standard monitoring. SmartTile is a single-pane-of-glass dashboard built to give you complete visibility into your digital ecosystem, backed by the managed IT service support that keeps it running 24/7.
Eliminate tool fragmentation
Connect any carrier, IT platform, or device into one interface. Instead of logging into five different vendor portals, see live site health and status from a single screen.
Accelerate time-to-action
No more piecing together context from five different tools before you can even respond. SmartTile surfaces device history, contracts, and escalation paths the instant an alert fires, so your team moves straight to resolution instead of starting with research.
Scale without friction
Perfect for multi-location enterprises, from global luxury retail boutiques to regional healthcare clinics, because SmartTile maps your infrastructure geographically and logically.
The SmartTile genesis
Built with them. For them.
SmartTile was born directly from our customers’ real-world challenges. We didn’t build it in isolation — we built it side-by-side with the teams operating on the front lines every day.
Hands-on synthesis
Forged through continuous active feedback loops and a deep, empathetic understanding of day-to-day operational pain points.
Simplify complexity
We transformed fragmented infrastructure needs into a singular, beautiful, and deeply unified monitoring canvas.
Elevate performance at scale
Engineered explicitly to strengthen deep visibility and maximize infrastructure resilience across global networks.
Experience the benefits of utilizing SmartChoice’s API’s to integrate with multiple CRMs
Experience the power of our network monitoring software with a 14-day free trial.
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Data
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Industry (PCI)
HIPAA
Compliance
General Data
Protection Regulation
A smarter way to connect, collaborate, and grow
Additionally our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.
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