Proven strategies. Real results.
Trusted expertise.

We realize integrating with your existing Global Relay instance is essential for compliance and accountability.

At SmartChoice, our signature Microsoft Teams/SMS channel service makes searching for any employee SMS messages a breeze with our Teams-like line-by-line account of any conversation. No longer will you need to go those individual, automated emails of each SMS message. We display the SMS messages in the conversation as they were at the time so you can read items in proper context. This ensures full regulatory compliance with FINRA while streamlining any internal reviews.

Here’s a deeper look at why this integration is so critical: 

1. Regulatory Compliance Is Non-Negotiable 

• Financial firms are subject to strict regulations like SEC Rule 17a-4, FINRA, MiFID II, and GDPR, which mandate the capture, retention, and supervision of all business communications. 

• Global Relay enables compliant archiving of voice, text (SMS), email, and collaboration tools (like Microsoft Teams), ensuring firms meet legal and audit requirements. 

2. Surveillance and Risk Detection 

• Global Relay’s AI-powered tools can monitor communications in real time, flagging potential misconduct or insider trading before it escalates. 

• This proactive surveillance is only possible when telecom data is fully integrated and searchable. 

3. Operational Efficiency and Legal Readiness 

• Integrated systems like Global Relay and SmartChoice’s SMS Microsoft Teams channel function allow for fast search, retrieval, and legal discovery of communications during audits or investigations. 

• This reduces the burden on compliance teams and minimizes legal exposure during disputes or regulatory reviews. 

Taking a phased approach to moving over to Microsoft Teams

The “cloud” is perhaps the greatest thing to happen to the telecommunications industry since VoIP started replacing plain old telephone service (POTS).

Cloud connectivity provides a more effective and efficient way to perform business tasks over a network. Businesses can use the cloud to connect to their network, and have faster access to services including IP telephony, video conferencing and unified communications.

Today, telecom companies can provide cloud hosted PBX under a simple pricing structure and infrastructure design. The desk sets are plugged into a router, and all the calls and features are handled off-location by your provider via IP-PBX. Hosted PBX allows for providers to easily provide support such as patches and upgrades and gives them the ability to add new feature sets as needed. Since everything is routed through the Internet, moving a phone system is as easy as plugging your IP phone into another broadband connection, in any location. Also, in case of Internet loss during a natural disaster or catastrophe, operations will still continue because calls can be routed through other services such as softphones, email and eFax. The benefits of a cloud hosted PBX are abundant and will only continue to increase.

Still have a traditional PBX system from Avaya, Cisco or Mitel? 

So maybe you have an older PBX system and you’re thinking, “the cloud sounds great and all but updating all of my phone systems is just not in my budget.”

Well, that’s where SmartChoice comes in. We will integrate your traditional PBX system with our secure, state-of-the-art SmartChoice Cloud through Microsoft Teams, and give you full accessibility to all of your voice and data networks across the world. By integrating PBX to cloud, buying and/or upgrading any of your telecom system hardware is no longer necessary.

Our SmartChoice/Microsoft Teams cloud acts as a private and secure gateway to your customers and users. Remote users can dial in via 4-digit dial and will be instantly routed to the intended person. We also feature the use of softphones, which gives you all the same access to your business line and contacts, all on your smartphone or computer. Voice and data networks are securely maintained and stored in a private network, so you never have to worry about your information being accessed by other parties. Plus, our Cloud Disaster Recovery and Disaster Recovery Auto-Attendant covers you if any accidental damage to your network occur.

Consolidation. Standardization. Scalability. Everywhere you grow.

In financial services, milliseconds matter. Whether on a trading floor, in a brokerage office, or across global markets, the ability to connect instantly with partners, exchanges, and counterparties defines competitiveness. Yet many institutions still juggle fragmented telecom systems that slow communication, create compliance risks, and strain IT resources.

That’s why ringdown telecom for financial services are mission critical. With SmartChoice’s seamless ringdown integration with Microsoft Teams, financial institutions now gain a unified, secure, and scalable way to simplify communications across every location.

This isn’t just an upgrade it’s a new standard for financial services communication solutions that keeps firms ahead of the market.

Why ringdown integration matters for financial institutions Instant, dedicated connections

Ringdowns ensure traders can connect instantly with the people who matter most: brokers, exchanges, and counterparties. No dialing, no waiting, just an immediate, reliable connection every time.

A unified experience through Microsoft Teams

Through SmartChoice’s ringdown integration, institutions can access ringdown lines from physical desk phones or softphones directly through Microsoft Teams. It’s a consistent, unified communications platform across the entire enterprise. And with features like trader line ‘call barging’ and shared line appearances you can manage customers and compliance just as you’ve been doing for years.

Reliable and secure

Built on SmartChoice’s enterprise-grade network with redundant connections and 24/7 monitoring, the solution delivers secure telecom solutions for banks and trading firms. It’s designed to meet the high availability demands of financial markets.

Flexible deployment

Whether deployed as part of hosted UCaaS, integrated with Teams, or configured in hybrid setups, the system adapts to each firm’s needs. This flexibility ensures financial institution network scalability as organizations grow.

Why this is a game changer for financial services

By combining ringdown with Microsoft Teams, SmartChoice eliminates the barriers that slow down trading communications. The result:

• Operational efficiency: One platform, one standard, across all locations
• Risk reduction: Compliance-ready monitoring and secure networks
• Scalability: Designed to grow as fast as your firm expands
• IT simplicity: Unified systems reduce management burden and vendor sprawl

In an industry where every second counts, SmartChoice positions itself as the partner that brings consolidation, standardization, and scalability—everywhere you grow.

Next steps

Financial institutions cannot afford fragmented communications. With SmartChoice, trading floors, brokers, and banks can unify their systems into one secure, scalable solution that meets the demands of today’s markets.

• Learn more about how SmartChoice Services for Finance
• Explore our case studies

Final word

The future of financial services communication is here: instant, dedicated, compliant connections that scale with your business. SmartChoice delivers the reliability, integration, and security today’s trading environments demand.

Do you have so many bills that you don’t know what you’re paying for anymore?

Keeping track of expenses is harder than ever, inefficiencies managing costs and invoices that don’t add up might just be costing you money. Enterprise leaders face growing challenges in managing their IT infrastructure.

From working with multiple vendors and disconnected platforms to rising costs and limited visibility, companies struggle to navigate these challenges that can hinder long-term growth.  

That’s where SmartChoice comes in. We have developed the SmartNEM (Network Expense Management) solution to address these challenges head-on, helping businesses consolidate, standardize, and scale their network infrastructure while increasing revenue potential.   

In this blog, we’ll discuss how SmartNEM (Network Expense Management) provides you with a roadmap to sustainable revenue growth by transforming the was enterprises manage connectivity at scale.  

Top 3 Challenges Enterprises Face with Telecom Expense Management Fragmented Telecom Providers  

Most enterprises work with multiple telecom and connectivity vendors, each with different contracts, billing cycles, and structures.

This fragmentation creates administrative headaches, visibility gaps, and frequent delays in decision-making and issue resolution. Inconsistent service levels across vendors further heightens operational inefficiencies.  

Unpredictable Expenses  

Lack of centralized oversight often leads to hidden fees, inconsistent usage data, and the overallocation of resources, resulting in inefficiencies and unnecessary costs.

Without a clear understanding of current costs or usage, your finance teams can struggle with accurately predicting and managing your budget.   

Disconnected Solutions   

When your connectivity platforms don’t work well together it can cause friction, that can slow down collaboration, interrupt communication flows, and diminish overall productivity.

When systems don’t communicate effectively, teams also struggle with information disconnects, and delays in decision-making. All challenges that can significantly reduce business operation growth.  

Enter SmartNEM: The SmartChoice Solution   

Network Expense Management (NEM) from SmartChoice Communications is designed to help resolve these pain points through a comprehensive and scalable approach. SmartNEM isn’t just another IT service; It’s a framework of rethinking enterprise connectivity and growth.   

How Can SmartNEM Benefit My IT Team?  Enhanced Scalability  

As an enterprise, you gain an adaptive framework and simplify vendor management that makes it easier to scale IT services as your business grows. 

 Consolidating service providers and standardizing processes, SmartNEM removes the barriers that slow down growth. SmartNEM also helps identify and remove obstacles that hold scaling back. Your team can adjust resources, and make smarter decisions, keeping your IT infrastructure aligned with your growth goals.   

Improved Efficiency  

Through comprehensive visibility and automated reporting, SmartNEM removes blind spots and boosts operational clarity. Your IT and Finance team will be able to make faster, and smarter decisions, while having a better insight into usage and cost.    

Cost Savings   

Take control of your network by making it easier to identify which platforms and services you use across your business. Visibility like that can make it easier to identify what’s being underused or is no longer needed, so you can out waste.  

It also allows you to allocate your resources more efficiently, highlighting where resources are going and where they are no longer needed.

By streamlining your relationships with your vendors and creating a more organized structure, SmartNEM improves connectivity while cutting out unnecessary costs.  

How Does Network Expense Management Work?

SmartNEM unlocks unmatched levels of productivity, enhances organizational agility and drives significant cost-efficiency. This fuels your enterprise to adapt quickly to changes and take on new opportunities.  

By optimizing resources and increasing operations, SmartNEM strengthens sustained growth and positions your organization for continued success in market success.   

Vendor Consolidation  

Network Expense Management (NEM) transforms network infrastructure by strategically consolidating vendors and reducing complexity across your technology platform.  

Process Standardization  

Network Expense Management (NEM) ensures consistent, efficient, and scalable operations throughout your entire organization.  

This structured approach standardizes processes, reduces operational unpredictability, and enhances resource utilization.  

Adaptive Architecture  

At the core of SmartNEM, it enables your networks capabilities to continuously evolve its networks infrastructure alongside your business.  

This approach ensures that your organization will grow and remain flexible, responsive, and continue to align with your organization and stay sustainable for long-term growth.   

Eliminate wasted spend

SmartNEM offers a transformative audit solution designed to address all complexities of modern network challenges business face through vendor consolidation, process standardization, and a future-ready, adaptive framework.   

We audit your spending so you can see, all your bills on one pane of glass, then we help you cut unnecessary costs where you can. You’ll never question what you’re paying for again.

Future Proof Your Business with Network Expense Management

By integrating these elements, SmartNEM creates a cohesive and direct platform that enhances visibility, simplifies management, and eliminates inefficiencies.  

This all-in-one approach not only opens scalability and operational efficiency but also drives substantial cost saving across enterprise connectivity.

SmartNEM helps your business keep up with the constant changes in technology, so you can grow, stay competitive, and set yourself up for long-term success. 

Ready to Streamline your Network?  

If your business is struggling to keep up with today’s network complexity, unpredictable expenses, or disjointed platforms, it may be time to rethink your connectivity.   

SmartChoice Communications is ready to help. Our SmartNEM solution is designed to increase efficiency, clarity, and growth across your organization, giving you the tools to stay ahead.  

Discover how SmartChoice can help future-proof your network and accelerate revenue growth. Let’s talk.

Your phone number matters more than you think in Manhattan. When customers see a 646 or 212 area code, they know you’re local. When they see an 800 number or some random out-of-state area code, they’re already thinking you don’t get how business works here. 

Manhattan customers want to deal with businesses that understand the city. They don’t want to explain why they need something delivered by 3 PM, or why their office building has weird elevator restrictions. A local phone number tells them you “get” it. 

Here’s the problem: getting a 212 number is basically impossible unless you want to pay a premium or wait forever. And using your personal cell phone for business calls? That’s messy. Your clients are calling you at 9 PM, your personal contacts are confused by your business voicemail, and you look unprofessional when your phone dies during an important call. 

The 646 area code solves this. It gives you that Manhattan credibility without the headache of trying to score a 212 number. Plus, you get a proper business phone system that keeps your work and personal life separate. 

In this blog, we’ll cover everything you need to know about the 646 area code, the benefits of a local Manhattan business phone number, and how to get one.

Overview of 646 Area Code: What Areas Are Covered?

The 646 area code serves Manhattan exclusively within New York City. It functions as an overlay code alongside 212 and 332, covering the same geographic territory. This includes all of Manhattan island, stretching from the Financial District in the south up to Harlem in the north.

5 Benefits of a 646 Area Code Business Phone Number

So why should you care about getting a 646 number specifically? All Manhattan area codes aren’t created equal. While 212 is tough to get and 332 is still relatively new, 646 hits that sweet spot of being recognizable, available, and respected by New York customers. 

If you’re running a business in Manhattan, these five benefits will show you why a 646 number makes sense for your bottom line. 

1. It Establishes Manhattan Credibility 

A 646 number immediately signals that your business operates in Manhattan, one of the world’s most prestigious business districts. This local presence builds trust with NYC customers who prefer working with businesses that understand the local market and can provide quick, accessible service. 

2. It’s More Accessible Than 212 Numbers 

While 212 area code numbers carry historical prestige, they’re extremely scarce and often come with premium costs or lengthy waiting periods. The 646 area code offers the same Manhattan credibility with much better availability, allowing businesses to secure their preferred number combinations more easily. 

3. It Provides a Professional Image and Local Connection 

Manhattan customers are more likely to answer calls from recognizable local area codes. A 646 number reduces the perception of spam or telemarketing calls, leading to higher answer rates and better customer engagement compared to toll-free or out-of-state numbers. 

4. It’s More Cost-Effective Than Other NYC Area Codes 

Obtaining a 646 number through modern VoIP providers costs significantly less than securing a premium 212 number on the secondary market, while still providing authentic Manhattan business identity and all the associated local market advantages. Due to their scarcity, 212 numbers come with a steep price tag.  

A 646 area code number allows you to maintain Manhattan presence without the high price tag.  

5. It Supports Business Growth 

Unlike geographic limitations of traditional phone systems, 646 VoIP numbers can grow with your business. You can maintain your Manhattan identity whether you expand to multiple locations, enable remote work, or scale your operations beyond your initial footprint. 

How to Get a 646 Area Code Business Phone Number

Obtaining a 646 area code number for your Manhattan business or personal use involves a straightforward three-phase process that ensures you get the right setup for your specific needs. 

Phase 1: Select Your Telecommunications Partner  

Begin by researching VoIP service providers that specialize in New York City area codes. Your chosen provider will handle the 646 number assignment and supply the necessary equipment to establish your Manhattan-based communication system.  

When evaluating providers, prioritize those with experience serving NYC businesses and strong local number availability.  

Phase 2: Determine Your Communication Setup  

Your provider will evaluate your requirements and suggest appropriate device configurations. Manhattan businesses typically implement one or more of these solutions: 

• Softphone: The mobile softphone solution converts your smartphone into a professional 646 business line while keeping your personal number private.  
• Desktop applications: integrate seamlessly with platforms like Microsoft Teams or Zoom, enabling call management directly from your computer.  
• Traditional VoIP desk phones: provide familiar functionality with modern features and can synchronize with your mobile and desktop solutions for unified communications across all devices. 

Phase 3: Implementation and Activation  

Once you’ve selected your configuration, your provider ships the equipment with setup documentation. Technical implementation can be handled by your internal IT team, or many providers offer comprehensive installation services where technicians deliver, configure, and demonstrate your new 646 communication system on-site in Manhattan. 

Establish Local Presence in Manhattan with a 646 Area Code Business Phone 

A 646 area code business phone number offers the perfect combination of Manhattan credibility, accessibility, and professional appeal that your business needs to thrive in New York City’s competitive marketplace. While 212 numbers remain scarce and expensive, 646 provides an equally prestigious Manhattan identity that customers recognize and trust. 

Whether you’re launching a new venture, expanding your existing business, or simply want to enhance your local market presence, a 646 phone number positions your company as an authentic Manhattan business. From improved customer answer rates to enhanced professional credibility, the benefits extend far beyond just having a local number. 

Don’t let your business blend into the background with generic toll-free numbers or out-of-state area codes. Establish your Manhattan roots with a 646 area code and give your customers the local connection they expect from a trusted NYC business partner. 

If you need a 646 area code business phone, our experts can help. Schedule a demo to receive your personalized quote.

How SmartChoice Future-Proofs Finance Operations 

The Hidden Dangers of Legacy Phone Systems in Finance 

Picture this: It’s 2:30 PM on a volatile trading day. The markets are swinging wildly, and your star trader needs to execute a critical $50 million position. They pick up their desk phone to connect with the trading floor… and hear nothing. Dead silence. The legacy PBX system that’s “served you well for years” has just failed at the worst possible moment. 

This scenario plays out more often than most finance leaders realize. While financial firms invest millions in cutting-edge trading algorithms and risk management systems, many are unknowingly operating on communications infrastructure that’s one failure away from catastrophe. 

The harsh reality? Those “reliable” legacy phone systems that finance professionals have trusted for decades are becoming silent killers—threatening regulatory compliance, eroding client trust, and creating vulnerabilities that could cost your firm everything. 

The Silent Killers: What’s Failing in Legacy Financial Communications 

Obsolescence and Decommissioning: The Features You Depend On Are Disappearing 

Financial firms live and die by specialized communication features that simply don’t exist in standard business phone systems. Ring down lines for instant trader-to-trader communication, call barging capabilities for supervisory oversight, and shared line appearances for desk management aren’t luxuries—they’re operational necessities. 

Yet these mission-critical features are vanishing. Legacy PBX manufacturers are quietly sunsetting support for specialized financial features after “routine” system updates. Firms discover too late that their essential ring down lines no longer function, or that trader line barging capabilities have disappeared overnight. 

The problem compounds as these legacy systems age out of support entirely. With manufacturers focusing on generic business solutions, the specialized needs of trading floors and financial operations are being abandoned, leaving firms with systems that become less reliable and more vulnerable every day. 

Operational Blind Spots: You Don’t Know You’re Failing Until It’s Too Late

The most dangerous aspect of legacy communication failures isn’t the dramatic, obvious breakdown, it’s the gradual degradation that goes unnoticed until it costs you a deal or exposes you to regulatory scrutiny. 

Consider these real-world scenarios happening in financial firms right now: 

• Dropped calls during high-volume trading periods when network congestion overwhelms outdated infrastructure 
• Missing call recordings discovered only during compliance audits, creating potential FINRA violations 
• Intermittent ring down line failures that force traders to waste precious seconds finding alternative communication methods during time-sensitive trades 
• Compliance officers scrambling to piece together incomplete communication records when regulators come calling 

The insidious nature of these failures means many firms operate with false confidence, unaware their communications infrastructure is creating hidden risks throughout their operations. 

Regulatory and Security Risks: Compliance Nightmares Waiting to Happen

FINRA regulations require comprehensive recording and retention of communications, while PCI compliance demands secure handling of sensitive financial data. Legacy systems weren’t designed with these modern requirements in mind. 

Incomplete call records create immediate exposure for regulatory violations. When your communication system fails to capture every interaction, you’re not just facing operational challenges, you’re potentially facing significant fines and regulatory scrutiny. 

To address these demands, modern financial communication systems must integrate not only with compliance platforms like Global Relay but also with Secure Storage Management (SSM) solutions. SSM provides an added layer of security and compliance by ensuring that all recorded communications like voice, SMS, and data are automatically encrypted, securely stored, and easily retrievable for audits or regulatory reviews. This seamless integration guarantees that your firm meets FINRA’s stringent requirements for retention, accessibility, and data integrity, reducing the risk of costly compliance gaps or penalties. 

Security vulnerabilities in outdated systems create additional risks. Legacy infrastructure often lacks modern encryption protocols, leaving sensitive financial communications vulnerable to interception. Without dynamic bandwidth allocation capabilities, these systems can’t adapt to changing security requirements or handle the encrypted communication volumes modern financial operations demand. 

What Finance Leaders Need: Mission-Critical Features, Not Business Phone “Lite”

Instant Trader Communication: Non-Negotiable Features for Trading Floor Success 

Generic business phone systems fundamentally misunderstand the unique communication needs of financial operations. While standard systems focus on call routing and voicemail, financial firms require instant, reliable communication channels that can handle the pressure of fast-moving markets. 

Ring down lines provide instant desk-to-desk communication without dialing, which is essential when milliseconds matter in trading decisions. With SmartChoice’s hosted communications platform, these essential features are no longer limited to the physical trading floor. Hosted ring down lines can be extended to any trader working from home or remotely, giving remote and hybrid teams the same instant, push-button connectivity as their in-office counterparts. This capability ensures that even as your workforce becomes more distributed, your traders never lose access to the mission-critical tools that drive performance, responsiveness, and compliance no matter where they’re located. 

Trader line call barging allows supervisors to monitor and join critical conversations in real-time, ensuring compliance and providing oversight during high-stakes transactions. Shared line appearances enable multiple team members to monitor and manage specific extensions, crucial for coordinated trading strategies. 

These aren’t features you can approximate with workarounds, they’re fundamental requirements that standard business communications simply cannot replicate effectively. 

Complete Regulatory Compliance: Bulletproof Recording and Documentation 

Financial communications compliance isn’t optional; it’s mandatory. FINRA requires comprehensive recording of communications, and any gaps in your documentation create immediate regulatory risk. 

Modern financial communication systems must integrate seamlessly with compliance platforms like Global Relay and SSM (Secure Storage Management) to ensure automatic, comprehensive recording and secure retention of all voice and SMS communications. This integration cannot be an afterthought; it must be built into the system architecture to guarantee complete coverage and secure storage without operational disruption. 

Beyond recording, financial communications require robust encryption protocols. TLS/SRTP encryption must be standard, not optional, to protect sensitive financial data and maintain client confidentiality. Dynamic bandwidth allocation ensures these security measures don’t compromise performance during peak trading periods. 

Zero Single Points of Failure: Infrastructure That Matches Your Stakes 

Financial operations cannot afford downtime. When markets are moving and money is on the line, communication failures aren’t inconveniences, they’re business disasters. 

Modern financial communication infrastructure requires unified connectivity that eliminates single points of failure. Unified 1GB/10GB lines for voice, data, and direct cloud connections to platforms like Azure and AWS ensure that communication remains stable even during market volatility. This unified approach also reduces complexity by eliminating the need to manage multiple vendors and connection types. 

The infrastructure must be designed with financial operations in mind, not adapted from generic business solutions that fail to understand the unique pressures and requirements of financial communications. 

How SmartChoice Solves the Finance Telecom Challenge Purpose-Built for Finance: Preserving What Works, Modernizing What Doesn’t 

SmartChoice understands that financial firms need a communications infrastructure that preserves the specialized functionality they depend on while eliminating the vulnerabilities of legacy systems. 

Unlike generic business communication providers, SmartChoice delivers all the mission-critical features financial firms require: ring down lines for instant trader communication, trader line call barging for supervisory oversight, and shared line appearances for coordinated operations. These features are core capabilities built into a modern, cloud-based platform. 

The migration process eliminates the chaos typically associated with communication system changes. Rather than forcing firms to abandon their operational procedures, SmartChoice provides seamless migration from legacy PBX systems to hosted phones while preserving all the functionality teams depend on. This approach ensures business continuity while eliminating the risks associated with outdated infrastructure. 

Unified, Scalable, and Secure: Simplifying Complex Financial Communications

Financial firms typically manage communications through a complex web of vendors and systems, creating unnecessary complexity and potential failure points. SmartChoice consolidates voice, data, and cloud connectivity onto a single platform, dramatically reducing vendor sprawl while improving performance and reliability. 

This unified approach provides several critical advantages: 

• Dynamic bandwidth allocation: allows the system to automatically adjust resources based on real-time needs, ensuring voice communication quality remains high even during data-intensive operations or cloud synchronization peaks. 
• Robust encryption protocols: including TLS/SRTP provide enterprise-grade security without compromising performance, ensuring sensitive financial communications remain protected at all times. 
• Secure remote accessibility: via VPN enables seamless communication for hybrid and remote teams without compromising security or functionality, crucial for modern financial operations that require flexibility without sacrificing control. 

The platform integrates directly with compliance systems like Global Relay, ensuring automatic, comprehensive recording of all communications without requiring manual intervention or creating potential gaps in documentation. 

Proven Results and Client Confidence: Real-World Success in Financial Operations 

SmartChoice’s approach to financial communications is proven in real-world financial operations. Client testimonials demonstrate the practical impact of purpose-built financial communications infrastructure. 

One systems and network administrator reported: “We were already using SmartChoice for voice services and they have done a fantastic job and have an incredible track record. We were given a great timeline without being overcharged. The field engineers did an amazing job, and everything turned out exactly how we hoped it would. This is one of the best new additions to the company we have this year, and we are delighted to have this.” 

The migration process consistently delivers zero disruption during installation and transition. An IT and Network Infrastructure Manager confirmed: “We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs.” 

Perhaps most telling is the perspective of firms after implementation. Multiple clients have expressed the sentiment: “We regret not coming on board sooner”—recognizing that the risks they were unknowingly carrying with legacy systems far outweighed any perceived benefits of maintaining outdated infrastructure. 

SmartChoice provides “platinum customer” support with 24/7/365 U.S.-based troubleshooting and proactive monitoring, ensuring that communication issues are identified and resolved before they impact operations. 

The Cost of Waiting: Why Procrastination is Risky 

Every day your firm operates on legacy communications infrastructure, you’re accumulating risk. Outdated systems don’t improve with age: they become more vulnerable, less reliable, and increasingly likely to fail when you need them most. 

The regulatory landscape continues to evolve, with compliance requirements becoming more stringent and penalties more severe. Legacy systems that may have met yesterday’s standards are increasingly inadequate for today’s requirements, and they certainly won’t meet tomorrow’s regulations. 

Perhaps most critically, the specialized features that make financial communications possible are being abandoned by traditional providers. The longer you wait to modernize, the fewer options you’ll have to preserve the functionality your operations depend on. 

The question isn’t whether your legacy system will eventually fail, it’s whether you’ll be prepared when it does. Will you scramble to find alternatives after a catastrophic failure during a critical trading period, or will you proactively ensure your communications infrastructure can handle whatever the markets throw at you? 

Ready to Eliminate the Risk Hiding in Your Phone Closet? 

Financial firms cannot afford to treat communications as an afterthought. In an industry where milliseconds matter and compliance is mandatory, your communications infrastructure is as critical as your trading systems, risk management protocols, and regulatory procedures. 

SmartChoice offers a future-proof, finance-specific solution that preserves the specialized functionality your teams depend on while eliminating the vulnerabilities that threaten your operations. Rather than forcing your firm to adapt to generic business solutions, SmartChoice adapts to your needs, providing the mission-critical features you require with the modern reliability and security you need. 

The choice is clear: continue operating on infrastructure that becomes riskier every day, or partner with a provider that understands the unique challenges of financial communications and has built solutions specifically to address them. 

Ready to protect your financial operations? 

Contact SmartChoice today to eliminate the hidden risks in your communications infrastructure and ensure your firm is prepared for whatever the markets bring.