Insights and trends

Proven strategies. Real results.
Trusted expertise.

Explore our case studies and insights to learn how our unified, cloud-based solutions and signature service model deliver performance, compliance, and lasting impact across industries.


SmartChoice Receives 2018 Unified Communications Product of the Year Award
News

SmartChoice Receives 2018 Unified Communications Product of the Year Award

Smart Chat++
Honored for Exceptional Innovation

SmartChoice announced today that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named Smart Chat++ as a 2018 Unified Communications Product of the Year Award winner.

Designed by SmartChoice, Smart Chat++ is a team communication tool, that brings together all of your team communications in one place, instantly searchable and available wherever you go. SmartChoice stays up to date on technological advances to offer a full range of services. Their latest product to roll out is Smart Chat++, available on the app store as well as Windows, Mac, Linux, and Android.

Using end-to-end encryption, Smart Chat++ is the most secure business collaboration platform available today. What does this really mean? All of your communications and shared files are encrypted over a secure network to keep all information safe from being accessed by third party sources. SmartChoice gives you the option of hosting on its private servers or to self-host. Not only does Smart Chat++ boast secure communications, but it is also backed by expert consulting, unbelievably fast installations, proactive personal service and a U.S.-based technical support team that works around the clock.

Artificial Intelligence (A.I) is the simulation of human intelligence by machines. Today, A.I. can be used as an innovative business technology that completes simple and complex tasks automatically, helping to free up time and help your business grow. A.I.’s natural language processing lets it interpret what you speak, type, or ask. Through advanced algorithms and machine learning, A.I. searches multiple queries to deliver the best answer in seconds, and can automate functions that provide powerful insights by tracking patterns, trends and other analytics. Smart Bot is integrated within Smart Chat++ providing immediate answers to allow for more time to complete important projects and tasks, resulting in a more productive work environment. Ask Smart Bot a question in a channel or direct message and instantly be provided with an answer. The program works by utilizing information from multiple databases along with advanced algorithms to provide you with the best answer possible.

One of Smart Chat++’s most distinguishing features is its allowance for personalization. The easy to use and customizable interface facilitates organizations to collaborate and utilize instant messenger, file transferring, video conferencing, and screen sharing all in one place. This makes it an easy to use interface on all devices. You can send messages, make voice and video calls, transfer files, share screens, set custom alerts and easily integrate your other software to eliminate the need for constant switching between apps.

Smart Chat ++ features on open API that allows for the smooth integration of 3rd party software. Applications such as Google; provide translation and GPS map location in real time on a map. Smart Chat++ also merits integration with standard communications protocols on phones allowing the user to send SMS messages to people on the move. Another key aspect of Smart Chat++’s open API is it can also be unified with data bases and company websites, allowing all the information to be accessed from one single point.

“It is a great honor to be awarded TMC’s Unified Communications Product of the Year for Smart Chat++,” stated Jarrett Wolfe, Partner, SmartChoice. “Our goal was to create the most complete business collaboration platform to provide organizations increased team productivity and improve communication at work, so they can get more done with less effort.”

“It gives me great pleasure to honor SmartChoice as a 2018 recipient of TMC’s Unified Communications Product of the Year Award for their innovative product, Smart Chat++,” said Rich Tehrani, CEO, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by SmartChoice in their groundbreaking work on Smart Chat++.”

Winners of the 2018 Unified Communications Product of the Year Award will be announced online and highlighted in INTERNET TELEPHONY magazine online.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet .

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space.  For more information, please visit www.itmag.com. Follow INTERNET TELEPHONY magazine on Twitter or join our Linked In group. Subscribe or visit www.itmag.com.

About SmartChoice

SmartChoice acts as a single point of contact for all of your telecommunications needs. We pride ourselves on providing personalized, cost-effective solutions customized specifically for each of our clients.  SmartChoice provides a single source, end to end solution for your voice, data and security networks – from design, installation and implementation to management and 24×7 support.  One Provider, One Bill, One Smart Cloud Solution.

For more information, visit www.smartchoiceus.com

SmartChoice Contact:
Elisa Caro
Chief Revenue Officer
[email protected]
212-660-7306

TMC Contact:
Stephanie Thompson
Manager
203-852-6800, ext. 139
[email protected]

View more
Wired Score building certification
News

Wired Score building certification

200 Madison Avenue got Platinum Wired Certification from Wiredscore

SmartChoice has been granted Platinum Wired Certification at 200 Madison Avenue. Wired Certification rates the infrastructure, connectivity and technological capacity of buildings. The certification helps landlords communicate their connectivity as a valuable asset to tenants, and prompting shorter leasing cycles. Wired Certification is the internationally recognized rating system that helps landlords design and promote their buildings’ great digital connectivity to tenants. Over 4 million tenants in more than 1400 buildings globally trust Wired Certification as the benchmark for internet that meets their needs.

Platinum Wired Certification vouches for connectivity features that matter most to tenants, including:
  • Ease of installation. Connectivity has to be plug-and-play so workers can get up and running on move-in day.
  • Connectivity resilience. Businesses require Internet reliability because when the connection goes down, productivity is paralyzed and they lose money.
  • Cell phone connectivity. Businesses want assurance of cell phone coverage everywhere, as their employees want to work in locations throughout the building where there may not be Wi-Fi service.
View more
SmartChoice is part of BICSI’s Corporate Connection Program
News

SmartChoice is part of BICSI’s Corporate Connection Program

SmartChoice is thrilled to announce we have teamed up with BICSI to become their newest Corporate Connection Program member. BICSI is a global association that supports the information and communications technology (ICT) industry. BICSI members and credential holders are the individuals that design, install, manage and maintain ICT projects. BICSI serves nearly 23,000 ICT professionals through training, publications and credentials.

Through conferences and events, diverse training options and networking opportunities, SmartChoice will become involved in an experience that is the premier membership program for the ICT industry. BICSI’s Corporate Connection Program has a vision and a plan for industry exposure, client retention and employee engagement.

SmartChoice’ access to BICSI’s diverse member network will ensure that our projects meet proper specifications while exploring different volunteer opportunities. This will give SmartChoice an ability to share our expertise with others, help colleagues, become more involved and help other professionals; gaining reputation as an industry expert.

About BICSI

BICSI is a professional association supporting advancing the information and communications technology (ICT) community. ICT covers the spectrum of voice, data, electronic safety & security, project management and audio & video technologies. It encompasses the design, integration and installation of pathways, spaces, optical fiber- and copper-based distribution systems, wireless-based systems and infrastructure that supports the transportation of information and associated signaling between and among communications and information gathering devices. BICSI provides information, education and knowledge assessment for individuals and companies in the ITS industry. We serve more than 23,000 ICT professionals, including designers, installers and technicians. These individuals provide the fundamental infrastructure for telecommunications, audio/video, life safety and automation systems. Through courses, conferences, publications and professional registration programs, BICSI staff and volunteers assist ICT professionals in delivering critical products and services, and offer opportunities for continual improvement and enhanced professional stature. Headquartered in Tampa, Florida, USA, BICSI membership spans nearly 100 countries.

Visit their website for more information

About SmartChoice

SmartChoice is an end-to-end telecommunications consulting and management company, providing our clients a premiere level of expertise and support for all their telecommunications needs.

We offer a full range of innovative Infrastructure Design, Internet Solutions, and Voice Services, and will tailor a cost-effective solution to your specific requirements—whether you’re moving to a new location, building-out existing space, or simply want to upgrade your old voice and data systems.

With SmartChoice, you’ll get the robust, dependable connectivity you need to always stay in touch, backed by our expert system consulting, fast installations, proactive personal service, and 24×7 technical support.

SmartChoice Contact:
Elisa Caro
Chief Revenue Officer
[email protected]
212-660-7306

View more
SmartChoice is added as TeleDynamic’s Featured Cloud Partner
News

SmartChoice is added as TeleDynamic’s Featured Cloud Partner

SmartChoice provider of cloud services, announced today that TeleDynamics, a wholesale supplier of telecommunications products added SmartChoice’ products and services to their featured company product portfolio. This strategic partnership enables TeleDynamics the opportunity to promote award-winning solutions to their business customers, supplying a full set of enterprise-grade features which are within the budgets of small to medium sized businesses. Partnering with SmartChoice brings expertise in delivering valuable IP networking and telecommunications and provides the added benefit of two globally recognized brands. The partnership is a natural fit for SmartChoice’ hosted PBX solutions in addition to the variety of other cloud based services SmartChoice offers.

“SmartChoice is pleased to have TeleDynamics as a distribution partner. We are enthusiastic about this strategic relationship as it will help push and increase our distribution and presence in the community and offer the opportunity for SMBs to grow their businesses while increasing lines of revenue with our award-winning hosted solutions,” stated Elisa Caro, Director of Sales at SmartChoice.

Today VoIP is mainstream, and with quality broadband service becoming much easier to acquire, smaller markets have been underserved. Bringing TeleDynamics on board as a promotional distribution partner will be a win-win for both companies as SmartChoice’s product line is well established in the IP PBX marketplace. The powerful IP based solutions SmartChoice brings to market, perfectly complement the other technologies TeleDynamics sells today. This will allow for new and long term, continuous growth of the SmartChoice brand and capitalize on the collaboration of an easy to use cloud based IP technology solution. The reputation that both Smart Choice and TeleDynamics have will greatly enhance the companies’ visibility as a US manufacturer of superior PBX products.

Promoting SmartChoice’s product line was a smart and easy decision as this will help expand TeleDynamics IP PBX diversification and bring an unparalleled ability to sell and deliver advanced cloud services to businesses. TeleDynamics will be able to point customers looking for cloud based services in the direction of SmartChoice’s cutting-edge unified cloud communications solutions and businesses can be provided with highly customizable solutions that uniquely meet their individual needs, in addition to serving businesses with the award-winning hosted PBX. Together, SmartChoice and TeleDynamics bring deep expertise in cloud-based voice technology and stronger solutions for the growing market.

“SmartChoice works with industry-leading partners to give customers the capabilities they need to compete and win in the marketplace,” said Adam Oliver of TeleDynamics. “The opportunity for cloud based services is extremely attractive to VoIP service providers, and Smart Choice is committed to helping our customers succeed.”

SmartChoice offers one of the simplest VoIP phone solution for the market and it is so easy to learn and use for the end user, allowing for flexibility and powerful features without the typical cost and complexity. Together the two companies can help provide cloud based VoIP service to offer the most secure and reliable services their customers and resellers demand.

About TeleDynamics

TeleDynamics is a wholesale supplier of telecommunication products as well as a variety of consumer electronics. Over the past 30 years, TeleDynamics has nurtured a tradition of excellent customer service and expert product knowledge while providing competitive pricing. As a member of CEA, we are committed to expanding and growing our product offerings to meet consumer demands. We also offer national brand name products.

For more information, visit www.teledynamics.com

About SmartChoice

SmartChoice is an end-to-end telecommunications consulting and management company, providing our clients a premiere level of expertise and support for all their telecommunications needs.

We offer a full range of innovative Infrastructure Design, Internet Solutions, and Voice Services, and will tailor a cost-effective solution to your specific requirements—whether you’re moving to a new location, building-out existing space, or simply want to upgrade your old voice and data systems.

With SmartChoice, you’ll get the robust, dependable connectivity you need to always stay in touch, backed by our expert system consulting, fast installations, proactive personal service, and 24×7 technical support.

SmartChoice Contact:
Elisa Caro
Chief Revenue Officer
[email protected]
212-660-7306

View more
SmartChoice adds YeaLink CP960 – Easy Conferencing, Clear Communication
News

SmartChoice adds YeaLink CP960 – Easy Conferencing, Clear Communication

New York, NY: Today, SmartChoice, a full-service telecommunications provider offering a broad array of innovative telecom services and products, has announced they will be adding an additional conference phone to their line, the Yealink CP960 Conference Phone. SmartChoice’s global cloud infrastructure will now have even more access to communication services delivered with optimal audio quality around the world; paired with the advanced features of Yealink’s industry-leading phones. CP960 conference phone will seamlessly assimilate with SmartChoice’  unified communications services. The company concluded that the conference phone passed all tests and certifications on the SmartChoice network. Basil Stepanov, SmartChoice’s Chief Technology Officer explains, “The new Yealink CP960 conference phone offers a different kind of phone experience, designed with quality and straightforwardness. It is as if the people on the other end are right there in the room with you,”

With the CP980, YeaLink set out to design an experience that would bring the things people care about most right to the front. In doing so, CP960 Conference Phone combines high quality with modern innovation. Mr. Stepanov observes that, “The new features show the tremendous efforts YeaLink has put forth on the technological advancement side. Aesthetically, the new Y-Shape design is modern, having components of elegance and sophistication.” Yealink CP960 has a world class set of features and is an enterprise-grade conference phone for mid-and-large-sized meeting rooms; setting new standards for sound quality and immersing conference participants in every discussion.

Wide-range Voice Pickup and Dead-zone Free

Yealink CP960 features a 20-foot, 360 dead-zone-free voice pickup, providing a full sound experience to both medium and large audio conferencing environments.  A pair of Yealink wireless microphones utilizing Yealink’s DECT technology can increase voice pickup distance to 60 feet, allowing every meeting participant to be involved and clearly heard while optimizing mobility within the local meeting environment.

Yealink Noise Proof Technology for Smart and Powerful Noise Elimination

Yealink Noise Proof technology includes two interrelated functions, during a conference constant background noise reduction from sources such as typing, air conditioners, etc. and when a person is not speaking, Noise Proof automatically mutes the microphone until the sound of a human voice is detected

Ergonomic Design, Best-in-Class Experience

Elegant hardware and software of this phone enhances the user experience while showcasing a metallic sliver, a UV process design, and a five-inch, high-resolution multi-touch screen.

Pentagon Meeting Room

Up to five parties can join a conference call from different locations and in a Yealink Pentagon Meeting Room, you can create a meeting directly and invite or allow someone to join the ongoing meeting seamlessly; complimenting its Active Speaker feature, which helps to easily recognize who is speaking during the meeting.

Hybrid UC Meeting Enabled

When using a PC-based soft phone like Skype for Business, or a mobile phone, calls can be routed directly to the CP960 via a USB port or Bluetooth.
For more about Yealink CP960 visit Yealink product page

About Yealink

Yealink is a global leading unified communication (UC) solution provider that primarily offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. For more information, please visit: http://www.yealink.com. Linkedin | Facebook | Twitter

About SmartChoice

SmartChoice is an end-to-end telecommunications consulting and management company, providing our clients a premiere level of expertise and support for all their telecommunications needs.

We offer a full range of innovative Infrastructure Design, Internet Solutions, and Voice Services, and will tailor a cost-effective solution to your specific requirements—whether you’re moving to a new location, building-out existing space, or simply want to upgrade your old voice and data systems.

With SmartChoice, you’ll get the robust, dependable connectivity you need to always stay in touch, backed by our expert system consulting, fast installations, proactive personal service, and 24×7 technical support.

SmartChoice Contact:
Elisa Caro
Chief Revenue Officer
[email protected]
212-660-7306

View more
SmartChoice Successfully Achieves Full Interoperability with T49G
News

SmartChoice Successfully Achieves Full Interoperability with T49G

 

SmartChoice completes successful interoperability testing with Yealink T49G.

November 9, 2016

SmartChoice’s, a leading technology company, today announced the successful completion of interoperability testing for the Yealink SIP VP-T49G video collaboration phone. After weeks of rigorous exploratory and ad-hoc testing for compatibility, latency, and voice quality, the company determined the T49G has passed certification on SmartChoice’s network.

“The Yealink T49G is a powerful and efficient tool for video collaboration and unified communications”, stated Basil Stepanov, SmartChoice’s Chief Technology Officer. “The quality of the HD 1080p video screen is absolutely stunning and, along with the extensive conferencing options, this device a must-have”.

The Yealink T49G combines traditional telephone features with the latest video capabilities, helping to keep companies up to date with current technology. Aside from standard functionality, the T49G offers enhanced speakerphone capabilities alongside an eight-inch 1080p HD display screen, adjustable 2-megapixel camera for clear video capture and WiFi and Bluetooth capabilities for seamless connectivity. Those looking to hold voice calls can easily enjoy 5-way conference calling, while those in a video conference can instantly connect two additional video parties. The T49G’s USB ports let users store and transfer media, while HDMI ports allow the system to be connected to a television or large screen for optimized viewing in full HD quality.

Yealink is a leading global provider of the quality communication products businesses needed for easy collaboration in today’s busy corporate world. When paired with SmartChoice’s advanced and reliable network, users can enjoy steady communication in collaborative projects and important conversations.

For more information regarding SmartChoice’s products and services, please visit www.smartchoiceus.com.

About SmartChoice:

As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.

SmartChoice Contact:
Elisa Caro
Chief Revenue Officer
[email protected]
212-660-7306

View more

Get familiar with SmartChoice products

Watch SmartChoice communication and collaboration solutions videos to learn how our tools can transform your business productivity and connectivity.

Become a partner

Extend your offering with enterprise-grade voice and connectivity solutions, backed by our 24/7/365 support—based in the U.S.

Smiling IT professional in a server room with blue lights Performance chart showing good status over thirty days Performance rating shows excellent with 7.5 percent increase

Connect with us

Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.