Empowering healthcare organizations through always available and reliable enterprise technology solutions
Ensure confidence, security and standardization across your clinics, hospitals and medical office buildings.
“Telecommunications is the most underrated technology in healthcare. Everybody would think the EMR system. We need our EMR system functioning, we need our imaging system functioning, we need this lab system functioning… No, what you need is a telephone system, because how are you going to communicate with everybody?”
–Chief Information Security (CISO) officer at leading healthcare organization
- How our UCaaS solution helped this healthcare company grow
- Transforming healthcare with a smart contact center and IVR to SMS
- How a healthcare company upgraded their phone system to improve patient service
- Biotech company lowers its costs and updates communication infrastructure
- Enhancing healthcare call quality at scale: A multi-location success story
Experience the benefits of utilizing SmartChoice’s API’s to integrate with healthcare centric CRMs
Built for compliance, reliability, and patient safety—without adding IT complexity.
CRM integrations (Salesforce, Keona)
Aligns communications with patient engagement and care coordination systems, enabling better visibility into patient interactions and operational workflows.
Network performance and monitoring
Proactively monitors clinics, hospitals, and remote sites to ensure EMR systems, VoIP, imaging, and critical applications stay online. Reduces downtime that can directly impact patient care.
Learn moreIntegration with analog systems
We use analog-to-IP gateways that convert traditional paging amplifiers, speakers, and intercom endpoints into SIP/IP-compatible devices.
Our solution integrates with IP paging platforms such as Valcom or Algo, which are widely used in hospitals for overhead paging, emergency alerts, and patient monitoring.
SmartChoice softphone (encrypted, HIPAA-compliant)
Enables clinicians and staff to communicate securely from any device while maintaining HIPAA compliance. Calls, messages, and presence stay protected without relying on personal phones or unsecured apps.
Secure SMS/MMS for healthcare
Allows fast, compliant patient and staff communication for appointment reminders, escalations, and care coordination—without exposing PHI through consumer texting platforms.
SmartChoice secure cloud fax
Replaces legacy fax machines with encrypted, cloud-based faxing that integrates into clinical workflows. Ideal for referrals, lab results, and insurance documents while maintaining audit trails.
E911 compliance & location routing
Automatically routes emergency calls with accurate location data, ensuring first responders are dispatched correctly—a critical requirement for multi-floor, multi-building healthcare facilities.
IVR with SMS routing
Improves patient experience by allowing callers to route themselves via IVR and receive follow-up via secure SMS, reducing call volume and staff burden.
A smarter way to connect, collaborate, and grow
Our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.
Standardized compliant-ready communications infrastructure you can trust
Our VoIP and monitoring tools are engineered to meet the stringent security requirements of modern healthcare.
HIPAA-ready architecture
Secure SIP trunking and encrypted data paths to protect patient privacy.
Audit-grade visibility
Real-time monitoring that captures the logs your compliance officer actually needs.
Reliability and availability
Any failure in communication can result in delayed treatments or emergency response, potentially endangering lives.
Ask SmartChoice how we help you
be compliant
Data privacy
Payment Card Industry (PCI)
HIPAA compliance
General Data Protection Regulation
Connect with us
Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.