Build communications stability across every healthcare touchpoint.
Improve patient safety, clinical workflows, and regulatory exposure with a HIPAA compliant infrastructure.
Fragmented systems, aging contracts, and inconsistent ownership increase risk across hospitals, clinics, and remote care environments. SmartChoice provides standardized, HIPAA compliant voice and data systems to reduce outages, simplify governance, and provide the visibility require to operate at scale across multiple locations.
Healthcare has unique communication challenges
See your organization through one pane of glass.
Compliance
with HIPAA
HIPAA compliance means healthcare communications systems have robust security measures to prevent unauthorized access.
Data privacy and security
Beyond compliance, there is a need for high-level security to protect against cyber threats and data breaches.
Reliability and availability
Any failure in communication can result in delayed treatments or emergency response, potentially endangering lives.
SmartChoice differentiates with our signature service not by choosing between tech or service, but by mastering both
We provide a proprietary platform that delivers measurable cost savings, uptime
guarantees, and a true white glove, U.S.-based service.
Consolidate
Remove vendor chaos and unify telecom, internet, security, and infrastructure solutions into one platform.
Standardize
Get rid of multiple systems across your locations. Standardize your networks for seamless, secure performance at every site.
Scale
Expand without limits with ready-to-scale designs and insights that make growth seamless.
A smarter way to connect, collaborate, and grow
Our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.
SmartChoice features to keep
you secure, compliant and reliable
CRM integration
SmartChoice integrates seamlessly with leading CRM systems like Salesforce, HubSpot, and Redtail. This integration enhances patient scheduling, follow-ups, and overall engagement through communication processes.
IVR system with SMS capabilities
Interactive phone call menu allows customers to select the information they need. Depending on their selection, the system allows healthcare providers to instantly send relevant information via SMS directly to the patient’s mobile phone.
Secure Cloud Fax
The challenge of managing Protected Health Information (PHI) securely and efficiently is paramount. SmartChoice Secure Cloud Fax technology has transformed these practices by replacing traditional fax systems with secure digital solutions.
SmartChoice Softphone app
Supporting medical staff by providing a reliable and secure communication tool accessible from anywhere in the facility. This capability enhances mobility and responsiveness of medical professionals to make timely decisions and provide high-quality care.
SmartChoice Contact Center
Inbound contact centers are a critical first point of interaction between patients and the healthcare system, and with omni-channels, SmartChoice reaches customers where they feel the most comfortable.
Network performance and monitoring
SmartTile offers invaluable benefits by providing real-time operational status across multiple locations. Enabling IT teams to swiftly resolve issues and manage networks efficiently, reducing downtime and improving system reliability.
Ask SmartChoice how we help you
be compliant
Data privacy
Payment Card Industry (PCI)
HIPAA compliance
General Data Protection Regulation
Connect with us
Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.