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Managed IT Services with Intelligent Network Automation

Ditch the “Tool Fragmentation” of legacy platforms. SmartTile™ delivers a single operational hub for global enterprise monitoring, documentation, and instant escalation.

Trusted by
Cardinal Health logo with red abstract bird design.
Ernest Health logo with patient caregiver tagline in blue font
"Richemont luxury brand logo with elegant blue typography"
Phillips Edison and Company blue logo on black background

Why IT leaders are switching to SmartTile

Enterprises with hundreds of global locations need more than just raw data—they need clarity. While traditional tools add to your “portal fatigue,” SmartTile™ removes the friction.

Network monitoring interface showcasing maps and analytics data
"With SmartTile, our teams no longer waste time switching between portals or hunting for documentation. Everything they need to act is in one place — and that efficiency changes how we operate."
IT Leadership Perspective
Global Luxury Retailer

SmartTile Packages

Tailored for different stages of operational maturity.

Monitor

  • ICMP Monitoring (30s)
  • Email & SMS Alerts
  • Location Alert Routing
  • Maps & Geo Visuals
Select Monitor

Enterprise

  • Everything in Business, plus:
  • CarrierBond™ Automation
  • Knock Knock™ Escalations
  • NetFlow Analytics
  • Full API Integration
Contact Sales
Operational Benchmark

OPERATIONAL CONSOLIDATION MATRIX

KPI Parameter Legacy Infrastructure (SolarWinds) SmartTile™ Protocol
Architecture Fragmented across multiple disconnected systems and portals.
A true one-stop shop for IT operations and platform consolidation.
Time-to-Action High preparation overhead (~10 mins) spent navigating documentation.
Eliminate preparation tax entirely; resolve incidents in seconds, not minutes.
Contextual Retrieval Manual navigation of SharePoint silos and vendor repositories.
Centralized Infrastructure Vault™ mapped to every location and device.
Executive Value Standard monitoring utility evaluated by central global headquarters.
Operational accelerator that outperforms HQ-evaluated legacy solutions.
Visibility Scale Disconnected dashboards lacking real-time site health analytics.
One unified global view across all boutique locations and infrastructure.

Built for the High-Stakes Modern Edge

SmartTile is an operational accelerator specifically designed for retail, healthcare, managed service providers, and enterprise IT departments.

30-Second Monitoring Cycles

High-frequency ICMP monitoring detects circuit strain or breaches almost instantly.

Interactive Visualization

Map your entire global footprint with Google Maps and live network diagrams.

Faster Escalation

Reduce Mean Time to Resolution (MTTR) with automated triage and location-based escalation.

Unified Documentation

All device notes and service contracts are organized and immediately accessible

Outperform Your Current Monitoring Solution.

Experience the platform that teams describe as significantly superior to legacy enterprise monitoring. Move beyond raw data and gain true operational clarity.

How we help you stay compliant

 

 

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Data
Privacy

 

 

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Payment Card
Industry (PCI)

 

 

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HIPAA
Compliance

 

 

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General Data
Protection Regulation

 

 

Microsoft Team

A smarter way to connect, collaborate, and grow

Our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.

 

testimonials

The choice of industry leaders 

 

 

“Our pursuit of excellence led us to SmartChoice and their innovative solutions. The numbers speak for themselves – downtimes drastically reduced, operational efficiency heightened, and patient interactions seamlessly facilitated. This journey underscores the indispensable role of cutting-edge technology with a holistic approach in modern healthcare communications.” 

Chris Diguette

Chief Information Officer, US Eye

“Our business is not managing a phone system. It is saving lives – and SmartChoice has enabled us to keep our eyes on our mission.”

Robert Parkinson

CFO, Turning Point Inc.

“We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs”

Thomas J.

IT and Network Infrastructure Manager

“One big strength of SmartChoice is how they handle their partner and client relationships. Despite having grown over the years, they still maintain a smaller company feel where customers are important, and relationships matter. They also have a strong ability to customize solutions for their clients, which is very valuable. They solve problems efficiently.”

Michael Cafaro

CTO, Ladder Capital

Experience Network Intelligence

 

 

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Connect with us

Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.