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SmartChoice Now Registered in the System for Awards Management (SAM)

SmartChoice is now registered to be awarded contracts by the Government.

May 5, 2016

SmartChoice (SmartChoice), a leading telecommunications provider, today announced their activation in the System for Award Management (SAM). As an approved member of SAM, Smart Choice is now registered to be awarded with business contracts by federal agencies and contractors.

The System for Award Management is a federally owned and operated website providing detailed breakdowns of company information for agencies to filter through. With SAM, companies can be searched based on criteria such as size, location, ability, experience, ownership and more. Based on their specific requirements, they can narrow searches down and choose the best fit for their respective entities. SAM also incorporates the Online Representations and Certifications Applications (ORCA) system which can be used to verify that the firm meets certain Federal requirements.

“The System for Award Management acts as a great marketing tool allowing government agencies and contractors to find us based on their search criteria,” stated Ryan Tross, SmartChoice’s Marketing Manager. “As an end-to-end provider, we are confident in our ability to meet the specific needs of those seeking telecommunications solutions.”

Under SAM, Smart Choice looks to expand their hosted network and attract a larger client base. With advanced network encryption backed by full 24x7x365 support, SmartChoice makes an ideal solution for government entities looking for a secure, reliable provider.

Government agencies and contractors looking to contract SmartChoice can access the company through the Systems for Awards Management. For more information regarding SmartChoice’s products and services, please visit www.smartchoiceus.com.

SmartChoice Offers Eco-Friendly and Affordable Solutions for Businesses

April 21, 2016

SmartChoice is making a conscious effort to preserve the environment by recommending businesses move their systems to the SmartChoice Hosted Network. As one of the first Hosted PBX and VoIP companies in existence, SmartChoice has prevented tens of thousands of pounds of equipment from ending up in landfills and ultimately contaminating the earth over the past 12 years of offering Cloud Solutions.

“With on-premise PBX systems lasting about 3-5 years on average, we’ve saved thousands of legacy PBX phone system hardware and equipment from being thrown out,” stated Ken Estes, SmartChoice’s Director of Implementation. “Our Hosted Cloud is an ideal solution for those looking to save money and gain greater control of their system–all while helping to preserve the environment.”

Given the steady increase in the need for flexibility and mobility, a cloud system is an integral component in the future of enterprise. Legacy PBX systems require considerable time, money and resources which can hinder communications and cease business operations during repairs. Removal and replacement of parts can also be an ongoing process with on-premise systems resulting in more hardware disposal and more pollution. Since SmartChoice’s inception in 1998, they have been offering innovative and eco-friendly solutions to benefit their customers while making sure they are environmentally responsible.

SmartChoice’s Hosted Network offers other green solutions such as telecommuting and eFax as well. Telecommuting allows workers to work remotely from home meaning less cars on the road to pollute the environment due to gas emissions. Businesses using eFax are also able to save paper by sending and receiving faxes via email.

Additional Benefits:

• Flexibility – SmartChoice’s Network adapts to changes and can easily onboard new users. Legacy systems may require additional hardware and physical IT presence to complete necessary actions.
• Instant Upgrades – The latest features and capabilities are consistently integrated into SmartChoice’s system so you don’t have to spend time and money to upgrade.
• Easy Management – Manage your phone system conveniently through SmartChoice’s OMNI Portal saving the headache of having to send an IT person to remote locations to perform basic maintenance.

SmartChoice continues to encourage their customers to be environmentally conscious when choosing a phone system. For more information about SmartChoice’s products and services, please visit www.smartchoiceus.com.

SmartChoice Keep Customers Connected with Reliable Data Center Partnerships

In a world where staying connected is increasingly vital to both businesses and individuals, finding a telecommunications partner that takes a zero downtime goal seriously is crucial. SmartChoice is one company who have celebrated achieving this goal despite extreme weather and other challenges.

April 14, 2016

NEW YORK, NY – SmartChoice (SmartChoice), a leading end-to-end telecommunications provider, recently announced their partnership with leading telecommunications and data center company, Bluebird Network. Through this partnership, SmartChoice adds another data center, Bluebird Underground, to SmartChoice’s existing reliable and redundant network.

SmartChoice’s network was carefully designed with four major pillars in mind: reliability, security, flexibility, and scalability. With a guarantee of 100% uptime, SmartChoice continues to deliver on their promise as evidenced in extreme weather conditions such as during Superstorm Sandy.

“We are 100% committed to maintaining 100% uptime under any circumstance,” stated SmartChoice’s Chief Technology Officer, Basil Stepanov. “That includes extreme weather and natural disasters.”

Eighty-five feet below ground in Springfield, Missouri resides SmartChoice’s newest data center, Bluebird Underground—a Bluebird Network Facility (Missouri Chamber’s 2015 Fast Track Award Winner). Encased by natural limestone, the site is ideal for providing voice and data services thanks to its underground protection from most natural and man-made disasters.

The data center’s back-up generators and battery plant are safely protected underground providing protection from during any sort of above ground catastrophe that may occur. Customer equipment is stored in cabinets and kept under temperature-controlled settings for optimization.

“The Bluebird Underground Objective describes us best – Below Ground; Above Standards” commented Michael Morey, President and CEO of Bluebird Network. “As a SOC 2 compliant data center, our objective reflects Bluebird’s commitment to meeting and exceeding the ever-evolving industry tier standards, critical component redundancies, and importance of maintaining a 100% uptime assurance to our customers.”

In addition to Bluebird Underground, SmartChoice continues to maintain strong partnerships with exceptional companies such as Telx, Level 3 Communications, Google Cloud, and Amazon Web Services. Stepping into 2016 and beyond, SmartChoice confidently maintains their guarantee of “100% uptime,” and is largely due to their expert leadership and partnering with reliable data centers.

For more information regarding SmartChoice’s products and services, please visit www.smartchoiceus.com.

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.

SmartChoice Becomes Authorized Polycom Partner Offering Full Support for Video Conferencing

Authorized Polycom Partner, SmartChoice, now supports and certifies full line of Polycom video conferencing devices.

April 7, 2016

SmartChoice (SmartChoice), a leading telecommunications provider, is proud to announce their partnership with Polycom, Inc. SmartChoice is now offering the full line of Polycom video conferencing devices to customers looking to enhance their collaboration needs.

In an ever-changing workplace the need for collaboration across multiple platforms is steadily increasing. Conversations have evolved past the traditional office, creating more opportunities for remote communication. With the growing demand for video capabilities in industries such as telemedicine, legal and retail, business productivity is absolutely dependent on having the right tools.

SmartChoice has declared their desire for achieving complete interoperability with video conferencing tools, and have successfully tested and certified the Polycom product line for compatibility– including the popular VVX Series Business Media Phones, RealPresence Group Series, and all others.

“We’ve performed rigorous exploratory and ad-hoc testing for compatibility within our global network,” stated Scott Talley, SmartChoice’s Director of Implementation. “We are proud to announce full interoperability between our SmartChoice Network and all Polycom video conferencing devices.”

Benefits Include:

• Customizable Solutions – SmartChoice’s network fully supports your audiovisual needs and will design a solution to meet your exact specifications.
• Network Encryption – Devices used on SmartChoice’s network offer full encryption ensuring complete privacy and security between users.
• Reliability & Support – Enjoy the comfort of Polycom’s advanced technology backed by SmartChoice’s 24x7x365 network support and Smart Hands.

SmartChoice is known for their complete “5-Tools of Enterprise” consisting of Voice, Data, Infrastructure, Audiovisual, and LAN/WAN Management. With video conferencing encompassing elements from each category, Polycom’s product line presents an optimal solution for customers.

Polycom SmartChoice-Certified video conferencing devices are readily available to customers. Interested customers should contact their SmartChoice representative or call 800-217-3096 for more details.

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.

SmartChoice Pulls Off Another Successful 5-Tool Move With Alliance Building Services

SmartChoice completes another successful 5-Tool Move for Alliance Building Services’ new Midtown location.

March 30, 2016

NEW YORK, NY – SmartChoice (SmartChoice), a leading telecommunications provider, has completed another successful 5-Tool Move of over 400 employees at premier commercial services provider, Alliance Building Services. SmartChoice’s 5 Tool Move is an elite full-service package consisting of voice, data, wireless, audiovisual (AV) and infrastructure solutions ideal for clients moving into new spaces.

Alliance is one of the largest privately held commercial building services provider in North America providing many different types of services including Janitorial, Security, Technology Solutions and Electrical Services throughout the tri-state area. Maintaining an overall roster of approximately 5,000 employees, Alliance entrusted their current provider, SmartChoice, with handling the move to their new main office located in Midtown Manhattan.

“With operations taking place around the clock in Alliance-serviced buildings all over the tristate area, we knew avoiding downtime was absolutely essential to their productivity and the success of their move,” stated Basil Stepanov, SmartChoice’s Chief Technology Officer.

For Alliance’s move, SmartChoice deployed all necessary infrastructure including server rack and room design, as well as cabling for voice, data and AV to ensure a smooth network migration. Hosted VoIP was provided via SmartChoice’s fully-redundant network, with equipment residing offsite—saving Alliance the time and resources involved with managing the network in-house. Installation of televisions and phones were also facilitated by SmartChoice-Certified Technicians, who were available onsite every step of the process.

Taking place on a Friday night, the move occurred during normal business operations with absolutely no network downtime. “We partnered with Smart Choice 5 years ago and could not be more thrilled with the quality and reliability of their service,” stated John Scimeca, IT Manager of Alliance. “Since the move, we’ve been experiencing fast voice and data speeds with no downtime.”

For more information regarding SmartChoice’s products and services, please visit www.smartchoiceus.com.

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.

Feature of the Month:
SmartChoice releases Smart SMS Messaging to allow users to send private and secure communication to their employees and customers via our Omni WEB Portal.

For Immediate Release

October 27, 2015

NEW YORK, NY – SmartChoice customers can now enjoy the convenience of Smart SMS Messaging. Users are able send mass text messages safely, quickly and directly to their employees and customers anywhere in the world!

SmartChoice launched the new Smart SMS Messaging service after a client, a higher-education affiliate organization, expressed the need to quickly update their students and faculty on news, events, and emergencies given the current events occurring nationwide. With Smart SMS Messaging, the client is able to easily and immediately access their contact list and deploy a message that is sent to their contact’s phones in seconds. Because SmartChoice is focused on meeting the needs of their clients, they have since developed the service to be accessed by all SmartChoice customers.

SmartChoice values the right to privacy and is committed to protecting user data and information. Using Smart Security protocols, they deliver your data over a private and secure network using advanced HTTPS standards.

The easy-to-use Graphical User Interface (GUI) gives users direct access to features and options so they can create the optimal message to send to their network via our Omni WEB Portal. Visit https://omnivoice.smartchoiceus.com for more details and full access to these features.

For more information regarding SmartChoice’ features and services, please visit https://smartchoiceus.com/.

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As a full-service ISP, Cloud PBX, SIP, Infrastructure Management, and World Wide Smart Hands services provider, SmartChoice helps hundreds of thousands of enterprise users to grow and maintain their businesses with zero downtime and cutover care. Our U.S.-based engineering team watches over your network 24/7/365 using our superior standards to ensure you have 100% uptime. For more information, visit www.smartchoiceus.com.