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New York City, NY, January 7, 2019 — SmartChoice announced today that TMC has named Smart PBX as a recipient of the 2018 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine.

As an end-to-end telecommunications provider, SmartChoice handles everything from consultation to implementation with customized solutions tailored to your specific business needs. Backed by 24x7x365 support and Global Smart Hands, Smart Choice ensures that your networks are always running smoothly and efficiently, no matter what. With a fully-redundant network, expert design, around-the-clock support and cost-effective solutions, SmartChoice knows how essential a clear and consistent communications system can be to the success of your business.

“SmartChoice will design and implement a voice solution to meet your specific business needs and requirements. The right telecom system can increase your staff ’s productivity by enabling them to connect to customers with greater speed, continuity, and call clarity,” said Jarrett Wolfe, Partner, SmartChoice.

SmartChoice offers a wide range of telecom solutions that let you move, expand, or integrate multiple offices with ease–whether you want to upgrade, keep what you have, or purchase an entirely new system. Experience Industry-Best Pricing by paying only for the services you need, with competitive rates and cost-effective plans. The smart phone and hosted product line is a feature-rich service that provides more functionality and enhancements than a traditional PBX. Ensure compatibility with the latest phone technology by upgrading your software, not your hardware.

“Congratulations to SmartChoice Communications for being honored with an INTERNET TELEPHONY Excellence Award for innovation in IP communications. Smart PBX, a cloud based phone system, has demonstrated outstanding quality and has delivered exceptional solutions for its customers,” stated Rich Tehrani, CEO, TMC.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY magazine has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY has been providing unbiased views of the complicated converged communications space.  INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs.  For more information, please visit www.itmag.com.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet .

For more information about TMC, visit www.tmcnet.com.

About SmartChoice

SmartChoice acts as a single point of contact for all of your telecommunications needs. We pride ourselves on providing personalized, cost-effective solutions customized specifically for each of our clients.  SmartChoice provides a single source, end to end solution for your voice, data and security networks – from design, installation and implementation to management and 24×7 support.  One Provider, One Bill, One Smart Cloud Solution.

For more information, visit www.smartchoiceus.com

SmartChoice Contact:
Elisa Caro
Chief Revenue Officer
[email protected]
212-660-7306

New York City, New York, October 29, 2018 — SmartChoice announced today that they have been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for 2018.

Our Smart Cloud PBX Services are ideal for companies who want to gain control of their voice and data networks—at a price they can afford. With our Cloud PBX, you get all the advantages of an advanced call routing system without the burden of managing the system yourself.

As a Cloud system, the PBX resides offsite, saving you the expense of having to buy and upgrade telecom system hardware. Incoming calls are processed through Smart Choice and then sent to your company’s phone extensions or routed to the first available person in a department.

Smart PBX can be run over T1, Cable, EOC, and Fiber Lines, or you can even bring your own bandwidth (BYOB). Choose from several service options to fit your business needs, including the OmniVoice Web Portal that lets you manage a wide range of features online, at your convenience.

“SmartChoice is committed to providing innovative products and services that are a cut above the competition to meet the needs of our customers,” stated Jarrett Wolfe, Partner, SmartChoice, “we are honored that Internet Telephony has recognized our innovation with a 2018 Internet Telephone Hosted VoIP Excellence Award. We take pride in our expertise and look forward to continuing to deliver the same high standard to future clients.”

About SmartChoice

SmartChoice acts as a single point of contact for all of your telecommunications needs. We pride ourselves on providing personalized, cost-effective solutions customized specifically for each of our clients.  SmartChoice provides a single source, end to end solution for your voice, data and security networks – from design, installation and implementation to management and 24×7 support.  One Provider, One Bill, One Smart Cloud Solution.

For more information, visit www.smartchoiceus.com

SmartChoice Contact:
Elisa Caro
Chief Revenue Officer
[email protected]
212-660-7306

SmartChoice a leading technology provider, today announced that Kabbage, Inc. is staying protected and secure with the help of a customized security solution. Utilizing an access control security solution, SmartChoice’ unique platform hard and software components is compatible with any type of door.

“We wanted to allow people access to physical spaces without compromising security,” said Basil Stepanov, CTO of SmartChoice. “With our services a key card, RFID readers, or a simple-to-use phone app may grant the user access to a classified area.”

Kabbage, Inc. was expanding to a New York City location and wanted better protection than their current legacy system in their Atlanta, Georgia office. SmartChoice is defining the future of the security industry through groundbreaking, end-to-end solutions. Delivering the world’s best technology, SmartChoice provides access control and video analytics products that consistently outperform the competition. Any security solution they approved would have to be scalable and versatile.

SmartChoice installed a security solution and the benefits of the implemented solution have been substantial. SmartChoice’ systems engineers designed and provided an infrastructure solution that was customized specifically for Kabbage, Inc. business needs, including low voltage cabling to each door. The new location is split between two floors, allowing for a stairwell access point on each floor, in addition to the main, back, and side doors. The card readers have a Bluetooth option and motion sensors were installed, which was a huge improvement. For further protection and security of the workplace, a camera was positioned at the entrance to see who comes and goes. Kabbage, Inc. was extremely pleased with the professionalism of SmartChoice’ service engineer’s work and the access control system they were provided with, and wants to upgrade their office in Atlanta, Georgia.

About SmartChoice

SmartChoice acts as a single point of contact for all of your telecommunications needs. We pride ourselves on providing personalized, cost-effective solutions customized specifically for each of our clients.  SmartChoice provides a single source, end to end solution for your voice, data and security networks – from design, installation and implementation to management and 24×7 support.  One Provider, One Bill, One Smart Cloud Solution.

For more information, visit www.smartchoiceus.com

SmartChoice Contact:
Elisa Caro
Chief Revenue Officer
[email protected]
212-660-7306

Smart Tile

Quick— tell me everything that’s going on in your company!
What’s happening on your video feeds?
What was the most recent outgoing call?
What’s your network status?

It can be tough to tackle all these questions right away—especially when you’re managing multiple locations. For faster access to the answers you need, it might be time to switch to an overview platform that instantly delivers your most essential business information, all in one place. Smart Tile.

SEE YOUR ENTIRE BUSINESS THROUGH “Smart Tile, ONE PANE OF GLASS”

– Basil Stepanov, Chief Technology Officer

With an all-encompassing overview platform site, owners and managers can gain vital company data and view security monitoring systems on an at-a-glance page.

Instead of trudging through endless sites or databases to check activity, an overview platform can provide continuous monitoring through convenient designs like SmartChoice’s unique, “single-pane-of-glass”-style layout created for their Smart Tile feature. The onscreen “tiles” show off designated real-time data or video feeds to report on essentials like:

• Live video for security monitoring
• Host and server statuses
• Call volume and history
• Alarm activation
• Bandwidth

Each tile can be programmed to feature local and international spaces to give users a comprehensive, worldwide landscape of their company. These platforms can also cater to the individual workings of any business and integrate additional feeds and IoT devices to produce an optimized, streamlined, display.

Smart Tile Actively Monitors: Security MonitoringHost and Server statusesCall Volume and HistoryAlarm Activation ReportsBandwidthHosted Voice Portal RecordsCard AccessVideo CameraPeople Counters[+] Additional IoT Devices [+] Dig Deeper

While the individual tiles provide a concise information readout, tile platforms can also offer a supplemental page for each category. These handy subsections let you see full reports and listings or search through archived records. Since the video feed displays each physical location, it’s easy to know whether each space is safe and secure for your employees, customers, and valuable merchandise or records.

Now and Then

A mosaic overview means users can see what needs to handled right away, and what can be circled back to later.

Let’s say you catch something on the video feed. You’ll be able to contact that location or nearby security support team right away. Let’s also say you see a noteworthy pattern within company call records or bandwidth usage. While you’ll instantly be able to make a mental (or written!) note for your next meeting, you’ll also be able to head right back to any other urgent issues right in the tile platform.

Tile me Everything

Overview platforms help save time by neatly gathering up security monitoring feeds, phone and internet use, and more, to get users the facts they need in a matter of seconds. If you’re unsure about a multi-tile overview, just think of it as a Scrabble game for your business—one where you have full control of the board.

Customers are necessary to keep us in business, but one thing may be more important… your EMPLOYEES!

Employees represent the company and determine what customers stay loyal by influencing their satisfaction. Keeping your valued employees happy will reduce turnover and in the end profit your business. Here are 5 ways to motivate your crew:

1. CHOOSE THE RIGHT MANAGEMENT

Working under bad management is one of the main reasons employees abandon their companies. An outstanding leader should inspire their employees and be sure to give clear expectations and direction. Availability is also key to providing for your staff- be approachable and open to listening.

2. MAKE ROOM FOR IMPROVEMENT

Employees need room to grow and want the opportunity to advance in the company. People are motivated by goals so they should be able to aim towards short-term and long-term objectives.

3. ENCOURAGE CREATIVITY

As an office come up with fun, new projects that can be worked together as a team. Participating in events such as community purpose gives employees a sense of purpose and the feeling that they are doing something beneficial together.

4. KEEP THEM IN THE LOOP

Be sure to keep your employees connected by informing them. This makes employees feel important and a part of what is going on in the workplace.

5. APPRECIATE THE WINS- NO MATTER THE SIZE

Finally, recognize efforts and achievements of ANY size- being rewarded makes people feel appreciated and more likely to continue their good efforts.

SmartChoice is a technology company based out of New York City that provides an unsurpassable level of expertise and support with a unique portfolio of solutions, including UCAAS, collaboration services, dedicated contact center, managed security, infrastructure, and software and analytics. It has grown to become one of the largest Hosted PBX/SIP providers in North America and has won numerous awards for its advanced platform and proprietary network that delivers flexible, cost-effective services and facilitates enterprise-grade quality and reliability.

DEFINING BIG DATA

Big data is being executed in almost every industry today- but what is it and how does it help?

Put simply, big data is a large amount of information that is processed then analyzed to extract patterns, trends, and associations. These trends are utilized by professionals to better understand the customer and understand the company’s performance, making improvements if necessary.

USE IN TELECOMMUNICATIONS

Telecommunications companies are advancing their networks by quality and coverage. Big data analyzation is able to monitor call center details, identify issues and give solutions before something negatively affects too many customers. Big data can look at network traffic and routing to make a customer’s experience and service more valuable.

HOW IT CAN BE USED IN ANY INDUSTRY

The analysis of big data is helping a variety of companies implement better customer services, gain insights, create potential new products and clients, and ultimately increase profitability.

• Customer Service:
  Industries like retail, legal, healthcare, and even travel can use the patterns found in big data to personalize the customer experience. Any industry benefits from the ability to receive fast feedback and use customer information to personalize offerings and products to fit their needs.
• Profitability: 
  Industries can also use customer information to determine needs that aren’t met to create a new product or service that will benefit the customer and the company’s finances.Companies can improve their marketing skills and target customers even more specifically by looking at what times they shop, what they are looking for, etc.
• Ease:
  Big industries have the ease of analyzing and sorting through data because their files are stored digitally, freeing up time for more important tasks.

Big data analysis will continue to grow across the board for all the right reasons. Companies that choose to use their data will always have customer insight and can optimize their services. Be on the lookout for big data in your industry!

SmartChoice is a technology company based out of New York City that provides an unsurpassable level of expertise and support with a unique portfolio of solutions, including UCAAS, collaboration services, dedicated contact center, managed security, infrastructure, and software and analytics. It has grown to become one of the largest Hosted PBX/SIP providers in North America and has won numerous awards for its advanced platform and proprietary network that delivers flexible, cost-effective services and facilitates enterprise-grade quality and reliability.