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Stop Calling Carriers. Start Automating Them.

SmartTile monitors your entire network, manages your infrastructure remotely, and becomes the Automation API engine between your devices, your carriers, and your IT systems. No hold music. No copy and paste. No missed updates. Just visibility, control, and automation – at scale.

Trusted by
Cardinal Health logo with red abstract bird design.
Ernest Health logo with patient caregiver tagline in blue font
"Richemont luxury brand logo with elegant blue typography"
Phillips Edison and Company blue logo on black background
How it works

SmartTile’s ticket automation

CarrierBond™ + Automation API Engine™ automates the entire outage workflow. It verifies the hard‑down condition, opens the correct carrier ticket, authorizes testing, syncs updates to your IT platform, follows up 24/7, and closes the ticket once service is restored. Below are a few of the carriers and service providers we integration with.

● Status: Down
● SmartTile CarrierBond
● Status: Up
Service Locations Integrated Services NY Headquarters Chicago Office LA Ops Center

CarrierBond™ + Automation API Engine™

Device Tickets Dashboard with Open Ticket Details Displayed

SmartTile Packages

Tailored for different stages of operational maturity.

Monitor

  • ICMP Monitoring (30s)
  • Email & SMS Alerts
  • Location Alert Routing
  • Maps & Geo Visuals
Select Monitor

Enterprise

  • Everything in Business, plus:
  • CarrierBond™ Automation
  • Knock Knock™ Escalations
  • NetFlow Analytics
  • Full API Integration
Contact Sales
How we help you stay compliant

 

 

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Data
Privacy

 

 

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Payment Card
Industry (PCI)

 

 

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HIPAA
Compliance

 

 

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General Data
Protection Regulation

 

 

Microsoft Team

A smarter way to connect, collaborate, and grow

Our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.

 

testimonials

The choice of industry leaders 

 

 

“Our pursuit of excellence led us to SmartChoice and their innovative solutions. The numbers speak for themselves – downtimes drastically reduced, operational efficiency heightened, and patient interactions seamlessly facilitated. This journey underscores the indispensable role of cutting-edge technology with a holistic approach in modern healthcare communications.” 

Chris Diguette

Chief Information Officer, US Eye

“Our business is not managing a phone system. It is saving lives – and SmartChoice has enabled us to keep our eyes on our mission.”

Robert Parkinson

CFO, Turning Point Inc.

“We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs”

Thomas J.

IT and Network Infrastructure Manager

“One big strength of SmartChoice is how they handle their partner and client relationships. Despite having grown over the years, they still maintain a smaller company feel where customers are important, and relationships matter. They also have a strong ability to customize solutions for their clients, which is very valuable. They solve problems efficiently.”

Michael Cafaro

CTO, Ladder Capital

Experience Network Intelligence

 

 

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Connect with us

Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.