Solutions/Voice Solutions + Microsoft Teams
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Get the best of both worlds

As an official Microsoft Partner, SmartChoice integrates our powerful Smart UCaaS platform with Microsoft Teams, giving your organization unified calling, chat, and collaboration—all within one seamless experience.

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The perfect match for your communications and collaboration

Empower your teams with the Microsoft Teams interface they know—backed by SmartChoice’s enterprise-grade UCaaS infrastructure.

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Unified platform

Bring calls, chat, meetings, and Office apps together. Smart UCaaS + Teams unifies your entire communication stack in one intuitive platform for effortless collaboration and productivity.

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Cloud-based flexibility

Work anywhere, on any device. SmartChoice’s cloud architecture enables full mobility for hybrid workforces—helping your teams stay connected, productive, and efficient whether in the office or remote.

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Enhanced collaboration

Boost teamwork with Microsoft Teams’ robust toolset—from chat and video conferencing to SharePoint and OneNote integrations. Keep projects moving and data secure with enterprise-level reliability and encryption.

Integrate Microsoft Teams where you need it the most

Flexible integration models designed to align with your existing infrastructure, business goals, and communication environment.

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  • Voice call queues
    With customizable routing and reduced wait times.
  • Live chat integration
    On your website through Microsoft Teams.
  • SMS/Text messaging
    For quick updates and reduced wait times.
  • Sentiment analysis
    Using AI to gauge customer emotions and satisfaction.
  • All channels unified
    Within one interface for agent efficiency.
TESTIMONIALS

The choice of industry leaders

“Our pursuit of excellence led us to SmartChoice and their innovative solutions. The numbers speak for themselves – downtimes drastically reduced, operational efficiency heightened, and patient interactions seamlessly facilitated. This journey underscores the indispensable role of cutting-edge technology with a holistic approach in modern healthcare communications.” 

Chris Diguette

Chief Information Officer, US Eye

“We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs”

Thomas J.

IT and Network Infrastructure Manager

“Our business is not managing a phone system. It is saving lives – and SmartChoice has enabled us to keep our eyes on our mission.”

Robert Parkinson

CFO, Turning Point Inc.

“One big strength of SmartChoice is how they handle their partner and client relationships. Despite having grown over the years, they still maintain a smaller company feel where customers are important, and relationships matter. They also have a strong ability to customize solutions for their clients, which is very valuable. They solve problems efficiently.”

Michael Cafaro

IT and Network Infrastructure Manager

Ask SmartChoice how we help you be compliant
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Data Privacy

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Payment Card Industry (PCI)

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HIPAA Compliance

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General Data Protection Regulation

Connect with us

Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.