Solutions/Network Performance & Monitoring (SmartTile)

Monitor and manage in real time

SmartTile is a versatile software product designed for your network and communications management. It provides real time circuit monitoring, reporting, and analytics.

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The rising complexity of infrastructure needs real time monitoring

View multiple networks, get high visibility and scale with ease.

Key features:

  • Enhanced network visibility – View detailed reports and monitor network performance, device statuses, and bandwidth usage as they happen.
  • Scalability for business expansion – Valuable for businesses experiencing growth and expansion, especially those extending across multiple locations.
  • Cost savings and vendor simplification – Quick issue resolution can help prevent costly network outages and reduce the need for emergency IT interventions; simplified vendor management with a singlepane overview.

Circuit monitoring for proactive resolution

Stay ahead of issues with notifications and centralized oversight.

Key features:

  • Real time alerts & monitoring – Get notifications for up/down circuits, packet loss, bandwidth utilization, account for device monitoring and more.
  • Operational efficiency & outsourced support – Faster response, reduced IT burden—SmartChoice assists with carrier engagement and ticket management.
  • Tailored to your business – Active monitoring of devices, get SMS/email alerts, dashboard visibility, advanced reporting and more.

Experience the benefits of utilizing SmartChoice’s API’s to integrate with multiple CRMs

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How we help you stay compliant
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Data
Privacy

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Payment Card
Industry (PCI)

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HIPAA
Compliance

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General Data
Protection Regulation

Microsoft Team

A smarter way to connect, collaborate, and grow

Our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.

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testimonials

The choice of industry leaders 

“Our pursuit of excellence led us to SmartChoice and their innovative solutions. The numbers speak for themselves – downtimes drastically reduced, operational efficiency heightened, and patient interactions seamlessly facilitated. This journey underscores the indispensable role of cutting-edge technology with a holistic approach in modern healthcare communications.” 

Chris Diguette

Chief Information Officer, US Eye

“Our business is not managing a phone system. It is saving lives – and SmartChoice has enabled us to keep our eyes on our mission.”

Robert Parkinson

CFO, Turning Point Inc.

“We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs”

Thomas J.

IT and Network Infrastructure Manager

“One big strength of SmartChoice is how they handle their partner and client relationships. Despite having grown over the years, they still maintain a smaller company feel where customers are important, and relationships matter. They also have a strong ability to customize solutions for their clients, which is very valuable. They solve problems efficiently.”

Michael Cafaro

IT and Network Infrastructure Manager

Insights & trends

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Featured Blog

Integrating your Global Relay SMS compliance into Microsoft..

We realize integrating with your existing Global Relay instance is essential for compliance and accountability. At SmartChoice, our signature Microsoft…

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Elevating your physical phone system to the cloud

Taking a phased approach to moving over to Microsoft Teams The “cloud” is perhaps the greatest thing to happen to…

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Ringdown through Microsoft Teams: A game changer for..

Consolidation. Standardization. Scalability. Everywhere you grow. In financial services, milliseconds matter. Whether on a trading floor, in a brokerage office,…

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Connect with us

Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.