Modernize property operations with unified communications & connectivity

Protect tenant satisfaction, support leasing and operations teams, and scale real estate portfolios without adding complexity.

Multi-location real estate portfolios often lack visibility and control over voice, network, and security infrastructure. With dependable infrastructure in place, operators protect tenant satisfaction, support leasing and operations teams, and scale portfolios without adding complexity. SmartChoice provides standardized, centrally managed systems to reduce outages, simplify oversight, and ensure reliable performance across every property.

Trusted by enterprises across North America
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SmartChoice differentiates with our signature service not by choosing between tech or service, but by mastering both

We provide a proprietary platform that delivers measurable cost savings, uptime guarantees, and a true white glove, U.S.-based service.

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Consolidation without disruption

Simplify your vendor ecosystem by partnering with one provider—SmartChoice—for voice, internet, connectivity and infrastructure across all properties. Our approach integrates seamlessly with your existing systems to minimize disruption and maximize upgrade speed.

Standardize

Rapid deployment & scalable growth

Whether you’re onboarding a new property, opening a satellite office or expanding geographically, SmartChoice’s multi-location expertise enables fast deployment, standardized rollout, and scalable infrastructure. You maintain agility and growth-readiness.

Scale

Visibility & control across your portfolio

Gain full transparency into every location—network performance, voice usage, devices, invoices and more—through one intelligent dashboard. SmartChoice’s analytics help you optimize spend, improve uptime, and make strategic decisions for your real-estate assets.

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Elevate tenant experience & protect property value

By standardizing infrastructure, improving connectivity, eliminating redundant services and enhancing operational consistency, SmartChoice helps you deliver a premium experience to tenants, build operational efficiency into your property management and protect asset value across your portfolio.

Microsoft Team

A smarter way to connect, collaborate, and grow

Our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.

SmartChoice features to keep
you secure, compliant and reliable

CRM integration

SmartChoice partners seamlessly with leading CRM systems like Salesforce, HubSpot and Redtail. This integration enhances data governance, follow ups and overall engagement through your customer communication process.

IVR system with SMS capabilities

An interactive phone call menu that allows customers to select the information they need. Depending on their selection, the system instantly sends relevant information via SMS directly to the end user’s mobile phone.

Secure Cloud Fax

The challenge of managing protected and personally identifiable information securely and efficiently is paramount. SmartChoice’s Secure Cloud Fax technology transforms these practices by replacing traditional fax systems with secure digital solutions.

SmartChoice Softphone app

Supporting your team by providing a reliable and secure communication tool that’s accessible from anywhere in the world. Our mobile app gives your employees the ability to make timely decisions on the go—without the need to actually be on premise.

SmartChoice Contact Center

Inbound contact centers are a critical first step in the process between your employees and customers. We ensure that those who look to your company can reach you in the manner they feel most comfortable.

Network performance and monitoring

SmartTile offers invaluable benefits by providing real-time operational status across multiple locations. Enabling IT teams to swiftly resolve issues and manage networks efficiently, reducing downtime and improving system reliability.

Testimonials

The choice of industry leaders

“Our pursuit of excellence led us to SmartChoice and their innovative solutions. The numbers speak for themselves – downtimes drastically reduced, operational efficiency heightened, and patient interactions seamlessly facilitated. This journey underscores the indispensable role of cutting-edge technology with a holistic approach in modern healthcare communications.” 

Chris Diguette

Chief Information Officer, US Eye

“Our business is not managing a phone system. It is saving lives – and SmartChoice has enabled us to keep our eyes on our mission.”

Robert Parkinson

CFO, Turning Point Inc.

“We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs”

Thomas J.

IT and Network Infrastructure Manager

“One big strength of SmartChoice is how they handle their partner and client relationships. Despite having grown over the years, they still maintain a smaller company feel where customers are important, and relationships matter. They also have a strong ability to customize solutions for their clients, which is very valuable. They solve problems efficiently.”

Michael Cafaro

CTO, Ladder Capital

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Our mission

We aim to simplify enterprise connectivity by removing the operational burden from IT teams and MSPs, empowering them to focus on mission critical priorities while we ensure their networks scale seamlessly and operate efficiently. 

We exist to help organizations consolidate, standardize, and modernize their communications infrastructure without complexity or compromise. Through proactive management, precise execution, and a commitment to exceptional 24/7 U.S.-based white glove support, we deliver connectivity that performs reliably at every site, under every condition, and across every stage of growth.

Our company

Since 1998, we have operated on a belief that enterprises deserve a connectivity partner that removes complexity, not adds to it. What began as a forward-thinking communications provider has evolved into a fully integrated Managed Connectivity Provider (MCP)—purpose built for organizations operating across multiple sites, regions, and business units.

For almost three decades, we’ve helped enterprises modernize and unify their communications infrastructure with solutions designed for consolidation, standardization, and scalability. As networks have grown more distributed and digital transformation has accelerated, our company has grown alongside our customers—continuously innovating to simplify how businesses connect, communicate, and operate. 

Our history is rooted in pairing advanced technology with exceptional care. From early VoIP deployments to today’s cloud driven, AI enabled network architectures; we have always focused on delivering precision at scale and support with a human touch. We understand the operational challenges that come with multilocation environments, and we’ve built our platform, processes, and people around solving those challenges proactively.

Our vision

We envision a world where enterprise connectivity is effortless, intelligent, and reliably built for what comes next. We strive to power the future of enterprise networks by scaling with precision, delivering with care, and never compromising customer experience.

Our goal is to simplify complexity, unify communications, and give organizations the confidence that their networks will perform flawlessly—today, tomorrow, and as they grow.

Ask SmartChoice how we help you
be compliant

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Data privacy

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Payment Card Industry (PCI)

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HIPAA compliance

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General Data Protection Regulation

Connect with us

Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.