Power portfolio performance through unifying communication infrastructure
Faster onboarding, tighter control over spend to improve EBITDA, while reducing operational surprises across all companies in your portfolio.
Acquisitions, carve-outs, and rapid growth create fragmented technology vendors, unclear ownership, EBITDA concerns, and limited visibility across portfolios. SmartChoice provides a standardized operating model to help private equity firms have a single accountable operating model, reducing risk, simplifying management, and creating a repeatable infrastructure that supports value creation from acquisition through to exit.
Transforming complexity into control
Private equity portfolios often inherit fragmented networks, multiple vendors, and mounting operational costs. We consolidate and simplify—enabling your firm to focus on scaling EBITDA and profitability rather than managing telecom chaos.
Unified network environments
SmartChoice takes every location and portfolio company you have and brings them together under one cloud-based platform. Our team designs and deploys secure, standardized network solutions that maintain performance, eliminate redundancies, and provide centralized visibility—no matter how complex your portfolio.
Vendor and billing overload
With SmartChoice, you get one partner, one contract, and one consolidated invoice. Our telecom expense management tools provide real-time visibility into usage, costs, and contracts, helping firms identify savings opportunities and streamline financial operations.
Limited IT bandwidth
We act as an extension of your IT team—providing 24/7/365 U.S.-based support and proactive management to ensure uptime, security, and scalability. Our signature service model eliminates operational friction, freeing your teams to focus on strategic growth initiatives.
SmartChoice differentiates with our signature service not by choosing between tech or service, but by mastering both
We provide a proprietary platform that delivers measurable cost savings, uptime guarantees, and a true white glove, U.S.-based service.
Consolidation without disruption
Simplify vendor chaos with one provider, one invoice, and one strategic partner across all locations and portfolio companies. Our approach ensures seamless integration—enhancing efficiency without interrupting business continuity.
Speed to scale
Whether you’re onboarding a new acquisition or expanding into new markets, SmartChoice delivers nationwide coverage, guaranteed 99.999% uptime, and rapid deployment capabilities that keep your portfolio agile and connected.
Turn IT chaos into clarity
Gain complete visibility into every location, device, and network from one intelligent dashboard. SmartChoice’s expense management platform eliminates overspend, identifies optimization opportunities, and provides actionable data to support informed decision-making.
Elevate client EBITDA
By eliminating redundant services, reducing telecom spend, and streamlining vendor management, SmartChoice converts IT inefficiencies into measurable margin improvement—directly enhancing EBITDA across your portfolio.
SmartChoice features to keep
you secure, compliant and reliable
CRM integration
SmartChoice partners seamlessly with leading CRM systems like Salesforce, HubSpot and Redtail. This integration enhances data governance, follow ups and overall engagement through your customer communication process.
IVR system with SMS capabilities
An interactive phone call menu that allows customers to select the information they need. Depending on their selection, the system instantly sends relevant information via SMS directly to the end user’s mobile phone.
Secure Cloud Fax
The challenge of managing protected and personally identifiable information securely and efficiently is paramount. SmartChoice’s Secure Cloud Fax technology transforms these practices by replacing traditional fax systems with secure digital solutions.
SmartChoice Softphone app
Supporting your team by providing a reliable and secure communication tool that’s accessible from anywhere in the world. Our mobile app gives your employees the ability to make timely decisions on the go—without the need to actually be on premise.
SmartChoice Contact Center
Inbound contact centers are a critical first step in the process between your employees and customers. We ensure that those who look to your company can reach you in the manner they feel most comfortable.
Network performance and monitoring
SmartTile offers invaluable benefits by providing real-time operational status across multiple locations. Enabling IT teams to swiftly resolve issues and manage networks efficiently, reducing downtime and improving system reliability.
A smarter way to connect, collaborate, and grow
Our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.
Ask SmartChoice how we help you
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HIPAA compliance
General Data Protection Regulation
Connect with us
Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.