Powering portfolio performance through technology simplification

SmartChoice helps private equity firms streamline technology across portfolio companies — consolidating vendors, reducing costs, and enabling scalable growth through a unified cloud-based infrastructure.

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Unify communication and IT infrastructure across multiple portfolio companies without disrupting operations. SmartChoice delivers a single-source solution — telecom, internet, security, and network management — all backed by white glove, U.S.-based support and guaranteed uptime.

What makes SmartChoice the right decision for private equity?

Your connectivity portal

Transforming complexity into control

Private equity portfolios often inherit fragmented networks, multiple vendors, and mounting operational costs. We consolidate and simplify — enabling your firm to focus on scaling and profitability rather than managing telecom chaos.

Desperate network environments

SmartChoice unifies every location and portfolio company under one cloud-based platform. Our team designs and deploys secure, standardized network solutions that maintain performance, eliminate redundancies, and provide centralized visibility — no matter how complex your portfolio.

Vendor and billing overload

With SmartChoice, you get one partner, one contract, and one consolidated invoice. Our telecom expense management tools provide real-time visibility into usage, costs, and contracts, helping firms identify savings opportunities and streamline financial operations.

Limited IT bandwidth

We act as an extension of your IT team — providing 24/7/365 U.S.-based support and proactive management to ensure uptime, security, and scalability. Our signature service model eliminates operational friction, freeing your teams to focus on strategic growth initiatives.

SmartChoice differentiates with our signature service not by choosing between tech or service, but by mastering both

We provide a proprietary platform that delivers measurable cost savings, uptime
guarantees, and a true white glove, U.S.-based service.

Consolidation without disruption

Simplify vendor chaos with one provider, one invoice, and one strategic partner across all locations and portfolio companies. Our approach ensures seamless integration — enhancing efficiency without interrupting business continuity.

Speed to scale

Whether you’re onboarding a new acquisition or expanding into new markets, SmartChoice delivers nationwide coverage, guaranteed 99.999% uptime, and rapid deployment capabilities that keep your portfolio agile and connected.

Turn IT chaos into clarity

Gain complete visibility into every location, device, and network from one intelligent dashboard. SmartChoice’s expense management platform eliminates overspend, identifies optimization opportunities, and provides actionable data to support informed decision-making.

Elevate client EBITDA

By eliminating redundant services, reducing telecom spend, and streamlining vendor management, SmartChoice converts IT inefficiencies into measurable margin improvement — directly enhancing EBITDA across your portfolio.

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SmartChoice features to keep
you secure, compliant and reliable

CRM integration

SmartChoice partners seamlessly with leading CRM systems like Salesforce, HubSpot and Redtail. This integration enhances data governance, follow ups and overall engagement through your customer communication process.

IVR system with SMS capabilities

An interactive phone call menu that allows customers to select the information they need. Depending on their selection, the system instantly sends relevant information via SMS directly to the end user’s mobile phone.

Secure Cloud Fax

The challenge of managing protected and personally identifiable information securely and efficiently is paramount. SmartChoice’s Secure Cloud Fax technology transforms these practices by replacing traditional fax systems with secure digital solutions.

SmartChoice Softphone app

Supporting your team by providing a reliable and secure communication tool that’s accessible from anywhere in the world. Our mobile app gives your employees the ability to make timely decisions on the go – without the need to actually be on premise.

SmartChoice Contact Center

Inbound contact centers are a critical first step in the process between your employees and customers. We ensure that those who look to your company can reach you in the manner they feel most comfortable.

Network performance and monitoring

SmartTile offers invaluable benefits by providing real-time operational status across multiple locations. Enabling IT teams to swiftly resolve issues and manage networks efficiently, reducing downtime and improving system reliability.

A smarter way to connect, collaborate, and grow

Our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.

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testimonials

The choice of industry leaders

“Our pursuit of excellence led us to SmartChoice and their innovative solutions. The numbers speak for themselves – downtimes drastically reduced, operational efficiency heightened, and patient interactions seamlessly facilitated. This journey underscores the indispensable role of cutting-edge technology with a holistic approach in modern healthcare communications.”

Chris Diguette

Chief Information Officer, US Eye

“Our business is not managing a phone system. It is saving lives – and SmartChoice has enabled us to keep our eyes on our mission.”

Robert Parkinson

CFO, Turning Point Inc.

“We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs”

Thomas J.

IT and Network Infrastructure Manager

“One big strength of SmartChoice is how they handle their partner and client relationships. Despite having grown over the years, they still maintain a smaller company feel where customers are important, and relationships matter. They also have a strong ability to customize solutions for their clients, which is very valuable. They solve problems efficiently.”

Michael Cafaro

IT and Network Infrastructure Manager

Secure, scalable communications for modern businesses

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Unified voice, data, and cloud connectivity

Utilize a single 1GB/10GB line for voice, data, and direct connections to cloud providers like Azure and AWS. Reduce complexity and costs associated with managing multiple networks.

Secure accessibility from anywhere

Ensure seamless communication and access from anywhere without compromising privacy, security or reliability by connecting to the SmartChoice network via VPN.

Dynamic bandwidth allocation

Carve out dedicated portions of your network for specific purposes including voice communication, data transmission, and direct connections to cloud providers and software. Mitigate the risk of data interception and ensure compliance with stringent security standards.