Protect client trust with reliable and secure unified communications
Reduce operational risk, maintain confidentiality obligations, and enable legal teams to reliably connect with clients.
Distributed offices, remote work, and legacy systems create gaps in security, reliability, and ownership for law firm firms. SmartChoice provides resilient, centrally governed systems in place to reduce law firms operational risk, maintain confidentiality obligations, and enable legal teams to focus on client service, not technology issues.
Simplify, secure, and streamline the way your firm communicates
In the legal industry, every minute counts—and so does every billable call. Yet many firms still manage fragmented systems and outdated phone infrastructure. SmartChoice brings it all together through a single, cloud-based solution that integrates with the tools you already use.
Disjointed communications systems
SmartChoice bridges this gap with a fully managed migration path that lets you modernize without the “rip and replace.” Keep your existing PBX, handsets, and licenses while gaining the flexibility of a secure, cloud-based system. Our phased approach ensures seamless adoption—no downtime, no disruption to client service.
Lost billable time and inaccurate client tracking
SmartChoice enables accurate time tracking through unique client account codes. Every call can be automatically itemized and integrated into your billing system, giving attorneys and finance teams complete visibility and eliminating time leakage.
Security and compliance concerns
With SmartChoice, all communications are encrypted end-to-end and hosted in secure, compliant cloud environments. Our solutions meet the rigorous standards of HIPAA, GDPR, and ABA guidelines—ensuring every client conversation and document exchange remains confidential and protected.
SmartChoice differentiates with our signature service not by choosing between tech or service, but by mastering both
We provide a proprietary platform that delivers measurable cost savings, uptime guarantees, and a true white glove, U.S.-based service.
Seamless integration with Microsoft Teams
Transform Microsoft Teams into a fully managed phone system that combines chat, video, and voice on one secure platform. Attorneys can collaborate, share documents, and communicate from anywhere—without leaving Teams.
Phased migration, zero downtime
Modernize your communications at your own pace. Our phased approach to cloud migration minimizes risk, avoids costly overhauls, and ensures attorneys remain connected whether in the office, remote, or in court.
Accurate time tracking and transparent billing
Assign unique account codes to each client, enabling automatic call tracking and itemized invoices. No more manual logs or missed billable hours—just seamless accuracy across every interaction.
Modern infrastructure without extra costs
Upgrade to the cloud without replacing hardware or buying new licenses. We help you leverage your existing investments while improving flexibility, security, and uptime across all your firm’s locations.
A smarter way to connect, collaborate, and grow
Our integration with Microsoft Teams streamlines voice, video, chat, and file sharing into one unified platform.
SmartChoice features to keep
you secure, compliant and reliable
CRM integration
SmartChoice partners seamlessly with leading CRM systems like Salesforce, HubSpot and Redtail. This integration enhances data governance, follow ups and overall engagement through your customer communication process.
IVR system with SMS capabilities
An interactive phone call menu that allows customers to select the information they need. Depending on their selection, the system instantly sends relevant information via SMS directly to the end user’s mobile phone.
Secure Cloud Fax
The challenge of managing protected and personally identifiable information securely and efficiently is paramount. SmartChoice’s Secure Cloud Fax technology transforms these practices by replacing traditional fax systems with secure digital solutions.
SmartChoice Softphone app
Supporting your team by providing a reliable and secure communication tool that’s accessible from anywhere in the world. Our mobile app gives your employees the ability to make timely decisions on the go—without the need to actually be on premise.
SmartChoice Contact Center
Inbound contact centers are a critical first step in the process between your employees and customers. We ensure that those who look to your company can reach you in the manner they feel most comfortable.
Network performance and monitoring
SmartTile offers invaluable benefits by providing real-time operational status across multiple locations. Enabling IT teams to swiftly resolve issues and manage networks efficiently, reducing downtime and improving system reliability.
Ask SmartChoice how we help you
be compliant
Data privacy
Payment Card Industry (PCI)
HIPAA compliance
General Data Protection Regulation
Connect with us
Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.