Welcome to SmartChoice!
We take pride in consistently providing our clients with an unsurpassed level of expertise and support. Our 24x7x365 U.S.-based support team is here for you.
Client resources
Access your Bill Center account here.
Omni
Portal
Manage every aspect of your voice system.
Contact
support
Speak with a SmartChoice Representative.
System
status
View the status of your SmartChoice related services.
Resources
User guides for common
setup questions.
SmartChoice system status
- Services Status
-
Data Network
-
Fax Services
-
Microsoft Teams
-
Omnivoice
-
Omnicloud
-
SMS
-
SIP Trunks
-
Verkada Security
SmartChoice dispatch rates
We work hand in hand with our Partners to maintain connectivity and ensure your network.
Standard
Within 24-72 hours
24-hour notice needed, prior to 3 PM EST
9am-5pm EST Dispatched within 24-72 hours
$195/hour
4-hour minimum
Emergency
Same Day/After Hours
*Service Outages Only24-hour notice needed, prior to 3 PM EST
- Same day
- After business hours
- Weekends
- Holidays
$275/hour
4-hour minimum
Open a tech support ticket
To open a ticket, send your email, company name, and a brief description of what you need assistance with.
Tech Support Engineers
[email protected]SmartChoice support
Client resources
Best practices for installing security cameras in Florida..
The brief: School safety remains a top priority in Florida, especially as policymakers continue reinforcing requirements for classroom and campus…
Architecting mission-critical connectivity for HIPAA-regulated environments
The brief: In healthcare, connectivity is a clinical requirement. As EHR (electronic health records) and high-resolution imaging migrate to the…
White glove service
24x7x365 U.S.-based support
Consolidate, standardize, scale
On-site deployment
Connect with us
Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.