WHAT IS THE UPGRADE?
The upgraded modems no longer support VoIP (Voice over Internet Protocol) calling with the GRE (point-to-point) and mGRE (multi-point) tunnels, which most customers already use.
WHY YOU DON’T NEED TO CHANGE ANYTHING – SMART CHOICE CAN HELP
Upgrading modems become expensive and may limit the ability to transfer certain data through networks or in the Comcast and Optimum case completely eliminate VoIP through GRE and mGRE.
The use of VoIP has numerous benefits and Smart Choice has created a software workaround to provide those services to customers affected by recent upgrades. VoIP allows your company to stay connected locally and internationally through affordable calling. Any device can be used to communicate online and any number can be dialed directly through a browser or email. Our VoIP system lets your business connect to any location and has the option to add more access points in tunnels, making for an easy update. Communication this way is efficient and convenient for both employees and customers. Why change your system when the benefits are clear? Smart Choice’s workaround will guide your business in how to keep your Optimum abilities and current pathways or assist in switching over to Smart Choice as a provider with full VoIP services