“If you have a network device, we can manage it.”

Smart Choice knows how important network uptime is to the success of your business. Identifying network issues beforehand can save your business from outages that can lead to lost revenues, angry customers and damage to your company’s reputation.

Smart Halo is the protective guardian and watchful eye of your voice and data networks. Smart Halo proactively monitors, maintains and troubleshoots your integrated voice and data circuits–even those not on the SCC network. SCC’s Network Operations Center (NOC) Engineers watch over your network 24x7x365 to monitor performance, notify you immediately when potential issues are detected and work to fix them right away. The best part is, Smart Choice acts as your single point of contact for all your network needs, saving you time and resources. We take all the necessary steps to resolve your issues and keep your network running smoothly so you can focus on what matters most: your business.

Benefits:

  • 24/7/365 Proactive Monitoring – Our dedicated NOC Engineers monitor your network 24/7/365 to analyze statistics, detect potential issues and alert you immediately of any unusual activity.
  • No Dealing with Carriers – Smart Choice deals directly with your carrier in the event of a network outage, saving you the stress of having to troubleshoot the issue on your own.
  • Failover/Back-Up Internet – Smart Halo’s advanced system immediately recognizes network failure and seamlessly routes your network to failover–allowing you to conduct business as usual while SCC works to fix the initial issue.
  • Security Monitoring – SCC identifies and alerts you of internal and external threats to your network, and works to eliminate them before they cause any harm.

We Monitor:

  • Top Talkers
  • Circuit Up/Down
  • Circuit Overutilization
  • Latency/Dropped Packets
  • International/Domestic Voice Fraud
  • Denial of Service Attacks (DDOS)
  • LAN Uptime
  • WAN Uptime
  • UPOE/LED Monitoring
                                        … And More!

We Manage:

  • Circuits
  • Routers/Switches
  • IP Phones/Devices
  • Phone Systems
  • Card Access Systems
  • Servers
  • Wireless Access Points
  • Security Cameras
  • Firewalls
                                        … And More!