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By SmartChoice Newsletters February 22, 2024
Prepare for the future!
The latest in technology trends for voice and network communications.
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Greetings to our valued SmartChoice partners!

This edition of our newsletter is dedicated to exploring the future of communication and collaboration tools, with an emphasis on the role of AI in transforming our industry. Learn about the latest trends in voice and internet technologies, and how they impact your service offerings. Gain insights into what's on the horizon for our sector, and how you can prepare to meet the evolving needs of your clients.
Customer Stories
Specialty Insurance Company Leverages the Smart Contact Center, UCaaS, & VoIP Solution.
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Things To Think About In Today's Modern Workforce
Trends and Innovations for Resilient Networks
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Smart Convo
Where we learn the latest thinking in a smart networked world.
Improving Customer Service with AI and Machine Learning
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Blog Of The Month
How Is AI Improving My Microsoft Teams Voice Integrations?
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Resources

Wright, Tom. “Improving Customer Service with AI and Machine Learning.” UC Today, 12 Dec. 2023, www.uctoday.com/unified-communications/improving-customer-service-with-ai-and-machine-learning-aws/.

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