Microsoft Teams is going to take over the world

SmartChoice partners with Microsoft to integrate it’s award-winning business voice services into the leading collaboration platform, Microsoft Teams.

How many times is the world going to shift to different technology platforms when something new and shiny comes along? When everything is uncertain, people need to know that there is existing software that’s reliable, efficient, and, most importantly, secure.

As working individuals aim to collaborate from a distance, they look to various programs that attempt to offer a real-time cohesive experience. While some platforms provide channel messaging or video-calling, users desire to operate business functions through a hassle-free all-in-one communication solution.

Jumping by 70% in users over the last few months and currently, at 75 million daily active users, Microsoft Teams delivers just that and more. With ‘Teams,’ people now have the power to make the most out of their Office 365 and integrate their business phone number, make video calls, share files, screen share, create channels, and so much more.

“We’re proud to partner with Microsoft. We’re excited to provide a unified solution that allows our award-winning PBX system to integrate with Microsoft Teams,” said CEO, Jarrett Wolfe, of SmartChoice.

“It’s a game-changer, and there is no other platform like this. We are dedicated to ensuring organizations meet their work-from-anywhere directives while carrying out our commitment to our clients of providing them with one communications platform, one point of contact, and one smart cloud solution.”

The beauty of Microsoft Teams is that the application does not limit you to one functionality – you can incorporate any Office 365 application into the mix to increase your team’s productivity.

Teams doesn’t only benefit the everyday office worker; it is also conducive for educational purposes. Along with many other features, the platform holds a ‘Together mode’ setting where you can place attendees into one auditorium to make learning feel “normal” again.

 

SmartChoice for Microsoft Teams provides robust, enterprise-grade communications and collaboration capabilities to the Teams app.

Key features include:

  • The power to communicate, collaborate and run a business from one platform.
  • The 24x7x365 U.S. based supported centralized user management interface that synchronizes Microsoft Teams users to the SmartChoice platform through the click of a button.
  • Innovative integration with third-party business applications, such as Salesforce, Zendesk, Zoho, and Microsoft Dynamics 365, automatically logs all calls with the ability to attach details, recordings, and speech analytics to any customer record.
  • The ability to set SmartChoice as your preferred communications provider for SMS, meetings, and calls while working in Teams.
SmartChoice is a technology company based out of New York City that provides an unsurpassable level of expertise and support with a unique portfolio of solutions, including UCAAS, collaboration services, dedicated contact center, managed security, infrastructure, and software and analytics. It has grown to become one of the largest Hosted PBX/SIP providers in North America and has won numerous awards for its advanced platform and proprietary network that delivers flexible, cost-effective services and facilitates enterprise-grade quality and reliability.

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