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By Smartchoice Customer Newsletters November 16, 2023
Our November Newsletter Is Here! Get the Latest From SmartChoice!
You Manage The Business. We Connect It.
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Hello from SmartChoice!

In this month's SmartChoice newsletter, we're focusing on how our Smart Contact Centers are making a real difference. You'll read about a Specialty Insurance Company that's seeing better customer interactions with our integrated solutions. It's stories like these that show the value of what we're all working towards together - better service for your customers.
Customer Stories
Specialty Insurance Company Leverages the
Smart Contact Center, UCaaS, & VoIP Solution.
Learn More
Things To Think About in Today's Modern Workforce
When is the Right Time to Implement a Contact Center Queue System?
Find Out More
Smart Convo
Where we learn the latest thinking in a smart networked world.
Better Automation Makes Better Agents
This article takes a look at the future of contact centers and how AI can benefit agents to better help their customers.
Read More
Blog Of The Month
What is the Difference Between Contact Centers and Call Centers?
Learn More
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Resources

McConnell, Matt. “Better Automation Makes Better Agents.” Contact Center Pipeline, Contact Center Pipeline, Oct. 2023, www.contactcenterpipeline.com/Article/better-automation-makes-better-agents.

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