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SmartChoice Keeps
Your Business Connected.

Alongside our Partners, we empower you to concentrate on managing your business, while we handle the vital task of connecting it seamlessly with 24x7x365 U.S based White-Glove support.

Proven Performance:
By The Numbers

Customers
Worldwide
Tech Support
Average Call
Tech Support
Wait Time
Service
Uptime

Our Values Prioritize Your Success

Customer Focused

Our team ensures personalized attention and tailored solutions to meet your specific needs, delivering satisfaction every
step of the way.

Exceptional Service

We offer 24/7 North American-based support and a
100% uptime service level agreement (SLA) to ensure exceptional, uninterrupted service.

Innovation

Our expert developers are at the forefront of evolving trends, crafting groundbreaking ideas and solutions that set us apart and define industry standards.

Integrity

Integrity is core to who we are. Since 1998, we’ve consistently provided trustworthy and exceptional technology solutions to leading companies.

Multiple Offices to Keep You Connected

Network Operations Center

4136 S Scenic Ave
Springfield, MO 65807

Recent GEM trip to Cancun, Mexico for employees who have gone the extra mile.

What We Do

SmartChoice and its robust Partner network are the best choice for scaling an organization’s connectivity needs.

With extensive experience in deploying and managing voice, internet, collaboration, and operational technology, we excel at solving all your connectivity challenges through both proven and new solutions.

Meet Our Leadership Team

Jarrett Wolfe

Managing
Partner

Basil Stepanov

Chief Technology
Officer

Elisa Caro

Chief Revenue
Officer

John McGovern

Chief Financial Officer/
Chief Operating Officer ​

Stephanie Acevedo

Director of
People Operations

Matt Having

Network Operating
Center Manager

Johnathon Loira

Controller

Our History

Making technology solutions and servicing enterprises since 1998

SmartChoice’s SmartTile is deployed to 100 sites in less than 90 days with 0 downtime
SmartChoice partners as an investor for the St. Pete EDC
SmartChoice opens new  office in Tampa/St. Petersburg
SmartChoice partners as an investor for the St. Pete Chamber of Commerce
SmartChoice Releases wireless solutions for building mgmt and critical first responders
SmartChoice solutions assist numerous healthcare providers during the pandemic
During the pandemic, SmartChoice proprietary features helped covid relief sites reduce call volume by 60%
SmartChoice partners with AWS and Azure to expand its global network
SmartChoice partners with Microsoft, releasing 4 new services for hybrid and remote working
SmartChoice relocates to a larger data center & orders a new fleet of trucks

Organizations We Support

SmartChoice takes pride in giving back to the community

Be Part Of The SmartChoice Team

See what it’s like to work at SmartChoice and check out our opportunities

Team Outings

Yearly Company Trip

Our Awards & Recognitions

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