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Prepare for the future!
The latest in technology trends for voice and network communications.
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Welcome to the latest edition of the SmartChoice newsletter!

In this issue, we delve into the evolving world of communication and collaboration tools, with a special focus on voice and internet technologies. Discover how AI integration is reshaping the way we connect and collaborate, and what this means for your everyday interactions. Stay ahead of the curve with our insights and tips on leveraging these advancements for enhanced productivity and convenience.

Customer Stories
Specialty Insurance Company Leverages the Smart Contact Center, UCaaS, & VoIP Solution.
Things To Think About In Today's Modern Workforce
Trends and Innovations for Resilient Networks
Smart Convo
Where we learn the latest thinking in a smart networked world.
Improving Customer Service with AI and Machine Learning
Blog Of The Month
How Is AI Improving My Microsoft Teams Voice Integrations?
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Resources

Wright, Tom. “Improving Customer Service with AI and Machine Learning.” UC Today, 12 Dec. 2023, www.uctoday.com/unified-communications/improving-customer-service-with-ai-and-machine-learning-aws/.